Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 27, 2023 — Rated 10 out of 10 by J.A. Don Franklin London Ford - Service
What do you like about our products and services?

My favorite thing is the people-always polite, respectful, helpful & go above and beyond.
Report a concern   April 27, 2023 — Rated 10 out of 10 by Marc Prime Don Franklin London Ford - Service
What do you like about our products and services?

Good selection. Great customer service.
Report a concern   April 26, 2023 — Rated 10 out of 10 by William Sharp II Don Franklin London - Sales
What do you like about our products and services?

I've purchased Ford Trucks and vehicles for a business I owned and driven Ford Trucks personally since the late 1990s. I have had great service from their products and appreciate that they continually improve ergonomics capabilities. 've also dealt with numerous dealers and appreciate Don Franklin's ease of purchase and staff. Good friendly folks.
Report a concern   April 26, 2023 — Rated 10 out of 10 by Jimmy Curry Don Franklin London Ford - Service
What do you like about our products and services?

Very friend and fast
Report a concern   April 26, 2023 — Rated 10 out of 10 by Tony Ellis Don Franklin London Ford - Service
What do you like about our products and services?

While on vacation we had a breakdown. I contacted Don Franklin Ford to see if they could help. The service writer had a tow truck on the way within 30 minutes of contacting him. The repair took about 30 minutes and we were back on the road. Great communication and excellent customer service makes Don Franklin a class act!

Tony
Martinsville, Indiana

Report a concern   April 25, 2023 — Rated 10 out of 10 by Kathy Jones Don Franklin London - Sales
What do you like about our products and services?

Kendra was very helpful in finding me the right vehicle.

Report a concern   April 25, 2023 — Rated 10 out of 10 by Jacob Stines Don Franklin London Ford - Service
What do you like about our products and services?

I like the fact that I felt at home and everything went just as speedy as expected. Thank you all.

Report a concern   April 25, 2023 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service, good price! People are helpful and friendly!
Report a concern   April 25, 2023 — Rated 10 out of 10 by Jessica Anderson Don Franklin London - Sales
What do you like about our products and services?

The service was amazing. Ryan was so kind and made the process so easy.

Report a concern   April 25, 2023 — Rated 10 out of 10 by James Mink Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly service

Report a concern   April 25, 2023 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is very knowledgable and professional. Timely wait time for oil changes as well.
Report a concern   April 25, 2023 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

I am a Ford man!!
Report a concern   April 25, 2023 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

great people great place

Report a concern   April 24, 2023 — Rated 10 out of 10 by A.B. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and do a fast job

Report a concern   April 24, 2023 — Rated 10 out of 10 by Dwayne McQueen Don Franklin London - Sales
What do you like about our products and services?

Awesome people that will work with you

Report a concern   April 24, 2023 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Timely service at oil changes. Good job at keeping our vehicle running smoothly and no worries when we start on a trip.
Report a concern   April 22, 2023 — Rated 10 out of 10 by Hershel Taylor Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   April 22, 2023 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

I always take my truck there for service

Report a concern   April 21, 2023 — Rated 10 out of 10 by A.M. Don Franklin London - Sales
What do you like about our products and services?

Great at making fair and respectful deala
Report a concern   April 20, 2023 — Rated 10 out of 10 by Jessica Anderson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I loved that they were able to help me over the phone and I didn’t have to drive the 1.15 to get everything done. Ryan was amazing!!
Report a concern   April 20, 2023 — Rated 10 out of 10 by C.H. Don Franklin London Ford - Service
What do you like about our products and services?

QUALITY
Report a concern   April 20, 2023 — Rated 10 out of 10 by Mary Lawson Don Franklin London Ford - Service
What do you like about our products and services?

The personal were all very nice and efficient when I went in for servicing.
Report a concern   April 20, 2023 — Rated 10 out of 10 by C.G. Don Franklin London Ford - Service
What do you like about our products and services?

East to schedule + friendly & Fast service.
Report a concern   April 19, 2023 — Rated 10 out of 10 by H.J. Don Franklin London Ford - Service
What do you like about our products and services?

Good products and excellent service.

Report a concern   April 19, 2023 — Rated 10 out of 10 by Pamela Henson Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   April 18, 2023 — Rated 9 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and convenient

Report a concern   April 18, 2023 — Rated 10 out of 10 by M.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was very friendly and courteous. They all seemed to know all about the vehicles I was looking for. Met me at the door and asked me what they could do for me.

Report a concern   April 17, 2023 — Rated 10 out of 10 by Bonnie Williams Don Franklin London Ford - Service
What do you like about our products and services?

The service dept is always nice and friendly. Get you in and out as soon as possible.

Report a concern   April 16, 2023 — Rated 10 out of 10 by Kim Jones Don Franklin London Ford - Service
What do you like about our products and services?

Very efficient and friendly service

Report a concern   April 15, 2023 — Rated 10 out of 10 by Travis Sparkman Don Franklin London - Sales
What do you like about our products and services?

Kevin Caudil was an excellent sales representative he listened to me and that means a lot.


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