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Customer Testimonials
Good selection. Great customer service.
I've purchased Ford Trucks and vehicles for a business I owned and driven Ford Trucks personally since the late 1990s. I have had great service from their products and appreciate that they continually improve ergonomics capabilities. 've also dealt with numerous dealers and appreciate Don Franklin's ease of purchase and staff. Good friendly folks.
Very friend and fast
While on vacation we had a breakdown. I contacted Don Franklin Ford to see if they could help. The service writer had a tow truck on the way within 30 minutes of contacting him. The repair took about 30 minutes and we were back on the road. Great communication and excellent customer service makes Don Franklin a class act!
Tony
Martinsville, Indiana
Kendra was very helpful in finding me the right vehicle.
I like the fact that I felt at home and everything went just as speedy as expected. Thank you all.
Quick service, good price! People are helpful and friendly!
The service was amazing. Ryan was so kind and made the process so easy.
Fast and friendly service
Staff is very knowledgable and professional. Timely wait time for oil changes as well.
I am a Ford man!!
great people great place
Always friendly and do a fast job
Awesome people that will work with you
Timely service at oil changes. Good job at keeping our vehicle running smoothly and no worries when we start on a trip.
Great service
I always take my truck there for service
Great at making fair and respectful deala
I loved that they were able to help me over the phone and I didn’t have to drive the 1.15 to get everything done. Ryan was amazing!!
QUALITY
The personal were all very nice and efficient when I went in for servicing.
East to schedule + friendly & Fast service.
Good products and excellent service.
Excellent service
Fast and convenient
Everyone was very friendly and courteous. They all seemed to know all about the vehicles I was looking for. Met me at the door and asked me what they could do for me.
The service dept is always nice and friendly. Get you in and out as soon as possible.
Very efficient and friendly service
Kevin Caudil was an excellent sales representative he listened to me and that means a lot.

My favorite thing is the people-always polite, respectful, helpful & go above and beyond.