Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 10, 2024 — Rated 10 out of 10 by Bill Caudill Don Franklin London Ford - Service
What do you like about our products and services?

The service was quick. The people were very nice. Very nice waiting area.
Report a concern   October 8, 2024 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   October 8, 2024 — Rated 10 out of 10 by J.A. Don Franklin London Ford - Service
What do you like about our products and services?

Honesty. Dependable people

Report a concern   October 8, 2024 — Rated 10 out of 10 by R.S. Don Franklin London - Sales
What do you like about our products and services?

Friendly staff, that were very helpful and made the process easier. Austin was great.
Report a concern   October 8, 2024 — Rated 10 out of 10 by Timothy Felty Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Super friendly stuff and answered questions.
Report a concern   October 7, 2024 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very efficient, friendly, did a wonderful job.

Report a concern   October 6, 2024 — Rated 10 out of 10 by R.B. Don Franklin London - Sales
What do you like about our products and services?

Great experience

Report a concern   October 6, 2024 — Rated 9 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

No hassle

Report a concern   October 5, 2024 — Rated 10 out of 10 by Anthony Eversole Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient

Report a concern   October 5, 2024 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

Service men are on the job. Get things done.
Report a concern   October 5, 2024 — Rated 10 out of 10 by Jbn Jbn Sales Llc Don Franklin London Ford - Service
What do you like about our products and services?

Jake stines went above and beyond in service
Report a concern   October 5, 2024 — Rated 9 out of 10 by Rodney Weaver Don Franklin London Ford - Service
What do you like about our products and services?

Kept in touch during service.

Report a concern   October 5, 2024 — Rated 10 out of 10 by J.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The services I needed happened at a great pace and I felt like my vehicle was in great hands while they happened. Their service lane staff is very friendly and helpful.

Report a concern   October 5, 2024 — Rated 9 out of 10 by Darrell Singleton Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Quick friendly service no run around bs
Report a concern   October 5, 2024 — Rated 9 out of 10 by G.J. Don Franklin London Ford - Service
What do you like about our products and services?

Got it together it seems

Report a concern   October 4, 2024 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Wow what a great experience

Report a concern   October 4, 2024 — Rated 10 out of 10 by Charles Gregory Long Don Franklin London Ford - Service
What do you like about our products and services?

Great and friendly service personal and the products are great been going there for years and never had any problems. I do recommend them to anyone that I know that needs a car serviced.
Report a concern   October 4, 2024 — Rated 9 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

The service attendants are friendly, helpful and knowledgeable about my vehicle. They get to work and get my vehicle done and me on my way quickly!

Report a concern   October 4, 2024 — Rated 10 out of 10 by G.M. Don Franklin London Ford - Service
What do you like about our products and services?

The service is great from sales person to service department .

Report a concern   October 3, 2024 — Rated 10 out of 10 by E.H. Don Franklin London Ford - Service
What do you like about our products and services?

People
Report a concern   October 3, 2024 — Rated 10 out of 10 by Ron Fisher Don Franklin London Ford - Service
What do you like about our products and services?

I have bought a truck and 2 suv’s from don franklin . The team is always curious and helpful. I will be doing business with don franklin again .

Report a concern   October 3, 2024 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and easy. I just dropped in and they worked me in.

Report a concern   October 3, 2024 — Rated 10 out of 10 by Donald Thatcher Don Franklin London - Sales
What do you like about our products and services?

I love my ford truck and the salesman was very nice and knowledgeable

Report a concern   October 3, 2024 — Rated 10 out of 10 by Billy St John Don Franklin London Ford - Service
What do you like about our products and services?

Well everyone is nice and friendly there always saying hello and u here to buy a car NOPE jk friendly people

Report a concern   October 3, 2024 — Rated 10 out of 10 by Loretta Lewis Don Franklin London Ford - Service
What do you like about our products and services?

You stand behind your word. And your products are great quality

Report a concern   October 3, 2024 — Rated 10 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Professional people

Report a concern   October 3, 2024 — Rated 10 out of 10 by R.Y. Don Franklin London Ford - Service
What do you like about our products and services?

I like staff friendliness, respectful.

Report a concern   October 3, 2024 — Rated 10 out of 10 by Jedidiah Webb Don Franklin London Ford - Service
What do you like about our products and services?

I felt like I was heard, they took time to listen and their willingness to help us. The diagnosis was quick, the part was ordered and replaced in a very timely manner. Helping my family get back on the rode, because we couldn’t afford to be down a vehicle.

Very Appreciate to Danny Sweet, Adam Bryant, Michael Larkins and Josh in service!

Thank You Don Franklins
Report a concern   October 3, 2024 — Rated 10 out of 10 by M.N. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is helpful and kind
Report a concern   October 2, 2024 — Rated 10 out of 10 by Patricia Couch Don Franklin London Ford - Service
What do you like about our products and services?

First Ford I purchased. I really like it

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