Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 13, 2023 — Rated 10 out of 10 by Tommie Hodge Don Franklin London Ford - Service
What do you like about our products and services?

Straight shooters.

Report a concern   October 13, 2023 — Rated 10 out of 10 by H.C.J. Don Franklin London Ford - Service
What do you like about our products and services?

The service was great and fast plus they make you feel welcomed there
Report a concern   October 13, 2023 — Rated 10 out of 10 by Terry Brock Don Franklin London Ford - Service
What do you like about our products and services?

Service department is very efficient.
Report a concern   October 13, 2023 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

Everything was great!
Report a concern   October 12, 2023 — Rated 10 out of 10 by E.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We were very pleased with our sales and finance persons dealing with sales transaction. Thanks to kebpnera, Doug and Amber.

Report a concern   October 12, 2023 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly,helpful service

Report a concern   October 12, 2023 — Rated 10 out of 10 by Sammy Hammons Don Franklin London Ford - Service
What do you like about our products and services?

Great service & very informative.
Report a concern   October 12, 2023 — Rated 10 out of 10 by T.E. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and respectful

Report a concern   October 12, 2023 — Rated 10 out of 10 by R.K. Don Franklin London Ford - Service
What do you like about our products and services?

You got me in and out quickly, not much to look at on your lot.
Report a concern   October 12, 2023 — Rated 10 out of 10 by Jackson Brown Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Justin Lunsford my salesman was super helpful in finding what I wanted in the budget I told him. He didn’t pressure me into anything at all. Super good guy!
Report a concern   October 11, 2023 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

My oil was changed and the battery checked. It was noted that the battery was showing lower charge than it should be. I brought .y vehicle in the next day to recharge then recheck it. All was done as quickly and efficiently as possible. And, I'm good to go wherever i need to go.
Report a concern   October 11, 2023 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

They where friendly an real good about working on getting what we wanted
Report a concern   October 11, 2023 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

So far everything they have done

Report a concern   October 11, 2023 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and great!
Report a concern   October 10, 2023 — Rated 10 out of 10 by Gary Marvich Don Franklin London Ford - Service
What do you like about our products and services?

BEST General Manger i have ever met.
Got involved right from the start.
Very smart and very kind.
Would only buy and service here because of Gary Marvich.

Report a concern   October 8, 2023 — Rated 10 out of 10 by J.S. Don Franklin London - Sales
What do you like about our products and services?

The response to my online inquiry. The assistance of the salesman and the service provided during the process of buying my new truck
Report a concern   October 6, 2023 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

I am a big fan of Don Franklin Ford. Always trust their parts and services. I have never had
a problem with any service they have done for me. Love being able to schedule an appointment.
Courteous and friendly people.

Report a concern   October 5, 2023 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Inventory

Report a concern   October 5, 2023 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is great each time we go. Great service, friendly, excellent all around.
Report a concern   October 4, 2023 — Rated 10 out of 10 by Gabriel Witchett Don Franklin London - Sales
What do you like about our products and services?

The attentiveness and patience of my sales rep Derek Akers

Report a concern   October 4, 2023 — Rated 10 out of 10 by Dewayne Shelley Don Franklin London Ford - Service
What do you like about our products and services?

I like the fast and friendly service

Report a concern   October 3, 2023 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   October 3, 2023 — Rated 10 out of 10 by Tom Schier Don Franklin London Ford - Service
What do you like about our products and services?

Your staff is very friendly and knowledgeable. They go at least one step above to insure the customer is satisfied. Would recommend your service department to anyone.
Report a concern   October 3, 2023 — Rated 10 out of 10 by C.M. Don Franklin London - Sales
What do you like about our products and services?

You had 3 of the he vehicle I was looking for and the King Ranch Truck was not easy to find.

Report a concern   October 2, 2023 — Rated 10 out of 10 by Jimmy Gilbert Don Franklin London - Sales
What do you like about our products and services?

My sales rep is the best, her name is Kindra and she always gets me what I want

Report a concern   October 2, 2023 — Rated 10 out of 10 by Karen Proffitt Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service

Report a concern   September 28, 2023 — Rated 10 out of 10 by S.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

People at the Dealership are very friendly and easy to work with.
Report a concern   September 27, 2023 — Rated 10 out of 10 by C.O. Don Franklin London Ford - Service
What do you like about our products and services?

Speedy service and friendly staff

Report a concern   September 27, 2023 — Rated 10 out of 10 by Michael Owens Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

This was not our first vehicle bought from a Don Franklin dealership. We’ve always been treated fairly and honestly. I would recommend them to anyone. Their service department is excellent also. We very much enjoyed working with our salesman Michael “Cornbread “ Smith.

Report a concern   September 27, 2023 — Rated 10 out of 10 by John Brown Don Franklin London - Sales
What do you like about our products and services?

Very friendly service & their salespeople are on top of their game when it comes to get you in your car! We are absolutely pleased with our purchase.


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