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Customer Testimonials
Everything
I like that the representatives are always willing to help when I come there whether it’s just for a repair to my vehicle or to get a vehicle.
Service Department open on Saturdays for oil changes. Fast friendly service.
Friendly, wanted to earn my business.
Friendly employees, good service
Easy to get an appt without long wait. Friendly service.
First time buying from Don Franklin in London well satisfied with my buying experience my sales person Amber was great.
After purchase service
Quick and easy. Thank you!
My salesman seems to be honest. And that’s the way I like it
Professional staff
You do what you say and a good job at doing what you say. Thanks
I really like my 2019 Ford Escape and the service department is always wonderful! They are so friendly and professional and always do an excellent job on my vehicle. They always tell me what they have done and never try to sell me anything I don’t need.
You can depend on them to take good care of your vehicle.
Earl performs excellent work on all my vehicles. Always completed in a timely and professional manner.
Very helpful nice people
Do excellent work
Very convenient.
Great salesperson listens and makes the experience feel easy!
Very satisfied with everything at Don Franklin!
The General Manager Gary Marvich was the most professional person I have ever dealt with.
I will buy all my vehicles there because of him.
Super friendly didn’t try to push me to buy
They told me their price and I made an offer that I thought was fair and they took my offer with no haggle it was a pleasant experience
I’m very happy with the truck I bought at the price I could afford without having to spend half a day trying to get the price right for me
I highly recommend you shop Don Franklin for your next vehicle I know I will
Oil chang
Easiest car buying process I’ve ever gone through and great customer service when it’s time to have my vehicle serviced.
Everything went good
Everyone is really friendly and helpful!
I liked it that you didn't need to make an appointment to get general maintenance, such as an oil change.
Friendly folks
Another awesome experience at the service department.

The service is great. Earl Cornett the mechanic is great with my car. He is a great mechanic.