Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   July 6, 2023 — Rated 10 out of 10 by K.R. Don Franklin London Ford - Service
What do you like about our products and services?

The service is great. Earl Cornett the mechanic is great with my car. He is a great mechanic.

Report a concern   July 6, 2023 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   July 6, 2023 — Rated 10 out of 10 by Kayla Lovins Don Franklin London - Sales
What do you like about our products and services?

I like that the representatives are always willing to help when I come there whether it’s just for a repair to my vehicle or to get a vehicle.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Oria Smith Don Franklin London Ford - Service
What do you like about our products and services?

Service Department open on Saturdays for oil changes. Fast friendly service.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Shannon Jones Don Franklin London - Sales
What do you like about our products and services?

Friendly, wanted to earn my business.

Report a concern   July 5, 2023 — Rated 10 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly employees, good service
Report a concern   July 5, 2023 — Rated 10 out of 10 by C.E. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get an appt without long wait. Friendly service.
Report a concern   July 3, 2023 — Rated 10 out of 10 by Glenda Whitaker Don Franklin London - Sales
What do you like about our products and services?

First time buying from Don Franklin in London well satisfied with my buying experience my sales person Amber was great.
Report a concern   July 3, 2023 — Rated 10 out of 10 by R.E. Don Franklin London - Sales
What do you like about our products and services?

After purchase service

Report a concern   June 30, 2023 — Rated 10 out of 10 by M.K. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and easy. Thank you!

Report a concern   June 30, 2023 — Rated 10 out of 10 by D.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

My salesman seems to be honest. And that’s the way I like it
Report a concern   June 30, 2023 — Rated 10 out of 10 by Deborah Egner Don Franklin London Ford - Service
What do you like about our products and services?

Professional staff
Report a concern   June 30, 2023 — Rated 10 out of 10 by Sammy Hammons Don Franklin London Ford - Service
What do you like about our products and services?

You do what you say and a good job at doing what you say. Thanks

Report a concern   June 29, 2023 — Rated 10 out of 10 by Janice Sizemore Don Franklin London Ford - Service
What do you like about our products and services?

I really like my 2019 Ford Escape and the service department is always wonderful! They are so friendly and professional and always do an excellent job on my vehicle. They always tell me what they have done and never try to sell me anything I don’t need.

Report a concern   June 29, 2023 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

You can depend on them to take good care of your vehicle.

Report a concern   June 29, 2023 — Rated 10 out of 10 by Russell Maynard Don Franklin London Ford - Service
What do you like about our products and services?

Earl performs excellent work on all my vehicles. Always completed in a timely and professional manner.

Report a concern   June 29, 2023 — Rated 10 out of 10 by Carlos Asher Don Franklin London - Sales
What do you like about our products and services?

Very helpful nice people
Report a concern   June 29, 2023 — Rated 10 out of 10 by L.C.L.C.B.O.E. Don Franklin London Ford - Service
What do you like about our products and services?

Do excellent work
Report a concern   June 28, 2023 — Rated 10 out of 10 by J.G. Don Franklin London Ford - Service
What do you like about our products and services?

Very convenient.
Report a concern   June 28, 2023 — Rated 10 out of 10 by P.W. Don Franklin London - Sales
What do you like about our products and services?

Great salesperson listens and makes the experience feel easy!
Report a concern   June 28, 2023 — Rated 10 out of 10 by M.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very satisfied with everything at Don Franklin!

Report a concern   June 28, 2023 — Rated 10 out of 10 by Gary Marvich Don Franklin London Ford - Service
What do you like about our products and services?

The General Manager Gary Marvich was the most professional person I have ever dealt with.
I will buy all my vehicles there because of him.
Report a concern   June 27, 2023 — Rated 10 out of 10 by Gary Eversole Don Franklin London - Sales
What do you like about our products and services?

Super friendly didn’t try to push me to buy
They told me their price and I made an offer that I thought was fair and they took my offer with no haggle it was a pleasant experience
I’m very happy with the truck I bought at the price I could afford without having to spend half a day trying to get the price right for me
I highly recommend you shop Don Franklin for your next vehicle I know I will

Report a concern   June 27, 2023 — Rated 10 out of 10 by S.R.P. Don Franklin London Ford - Service
What do you like about our products and services?

Oil chang
Report a concern   June 27, 2023 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Easiest car buying process I’ve ever gone through and great customer service when it’s time to have my vehicle serviced.

Report a concern   June 27, 2023 — Rated 10 out of 10 by M.W. Don Franklin London Ford - Service
What do you like about our products and services?

Everything went good

Report a concern   June 27, 2023 — Rated 10 out of 10 by C.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone is really friendly and helpful!
Report a concern   June 27, 2023 — Rated 9 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

I liked it that you didn't need to make an appointment to get general maintenance, such as an oil change.
Report a concern   June 26, 2023 — Rated 10 out of 10 by Claude May Don Franklin London Ford - Service
What do you like about our products and services?

Friendly folks
Report a concern   June 25, 2023 — Rated 10 out of 10 by W.E. Don Franklin London Ford - Service
What do you like about our products and services?

Another awesome experience at the service department.

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