Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 7, 2022 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The salesman, MJ, was very polite, thorough and knowledgeable.
Report a concern   December 6, 2022 — Rated 10 out of 10 by L.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

ON 12/05/22 I HAD A VEHICLE SERVICED AT DON FRANKLIN NISSAN (THE DIAGNOSTIC TEST I RECEIVED WAS SIMPLY HORRIBLE AND DISGUSTING) THAT SAID I WAS DULY IMPRESSED WITH THE OPERATION. THE PEOPLE I INTERACTED WITH WERE VERY PLEASANT AND STRAIGHT FORWARD. ADDITIONALLY, I OBSERVED THE ACTIONS WITH OTHER CUSTOMERS. EVERYONE APPEARED TO BE TREATED WITH COURTESY AND RESPECT. IF I WERE LOOKING FOR A NEW CAR I DEFINITELY WOULD CONSIDER THE DON FRANKLIN FAMILY OF CARS.

Report a concern   December 6, 2022 — Rated 10 out of 10 by Frederick Horne Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I think the services was amazing and super friendly, and the car is amazing as well.

Report a concern   December 6, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great people to work with.

Report a concern   December 6, 2022 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and easy. I have always been told exactly what I need for my car and what if any charges. All the guys are so friendly.
Report a concern   December 3, 2022 — Rated 10 out of 10 by Stacy Piatt Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great customer service
Report a concern   December 2, 2022 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient

Report a concern   December 2, 2022 — Rated 10 out of 10 by L.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service associates.
Report a concern   December 2, 2022 — Rated 10 out of 10 by Gayle Kemble Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality service performed efficiently and quickly my professional folks.
Report a concern   December 2, 2022 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Got an appointment pretty quick. Everyone very nice. Just a recall issue so don't really have much more to say.
Report a concern   December 1, 2022 — Rated 10 out of 10 by Marci Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was very kind and helpful.
Report a concern   December 1, 2022 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You provided helpful and quick service

Report a concern   December 1, 2022 — Rated 10 out of 10 by Bob Glass Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer & the tech work to make best repairs for me.
This time needed a new set of tires.
Great price & in stock! same day
Report a concern   November 30, 2022 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer friendly. Just the little things extra that you receive.

Report a concern   November 30, 2022 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Nissan Altima, have been very satisfied with it's performance and am considering purchasing another one soon.
The service team has always taken great care of me and my vehicle, they have provided rides from the dealership when my car has needed service and are polite and friendly, I know I am in good hands.
Report a concern   November 29, 2022 — Rated 10 out of 10 by N.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service! Great products!
Report a concern   November 29, 2022 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I know I can trust their service dept. They have always come back specifically with the problem I already know of. Recently moving here, trust will likely always bring me back for service and to buy my next vehicle.
Report a concern   November 28, 2022 — Rated 9 out of 10 by Z.Z. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly technician given lecture about new Pathfinder in detail and very useful, which helped me learn quickly.

Report a concern   November 28, 2022 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The dealership is close to my work and home.

Report a concern   November 28, 2022 — Rated 10 out of 10 by D.A. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Personal service was awesome

Report a concern   November 28, 2022 — Rated 10 out of 10 by Derek Newman Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Quick and easy financing. No hassle

Report a concern   November 28, 2022 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always very helpful, kind, and courteous.
Report a concern   November 26, 2022 — Rated 10 out of 10 by Robert Rankin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I continue having service done at Don Franklin Nissan, because I feel I can trust them to do the job right every time. My service representative (Ron), always explains what needs to be done. He treats you with respect

Report a concern   November 23, 2022 — Rated 10 out of 10 by G.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were very kind and understood how busy I was and they were very efficient.
Report a concern   November 23, 2022 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to deal with

Report a concern   November 23, 2022 — Rated 10 out of 10 by Robert Palmer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love nissan vehicles and the service is very thorough

Report a concern   November 23, 2022 — Rated 10 out of 10 by James Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Got in at 7:45am, they got me on the road at 8:20am, awesome service!
Report a concern   November 23, 2022 — Rated 10 out of 10 by Earl Debusk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It's easy to work with the folks at Don Franklin.
Service or sales.
I trust them with my Nissan vehicles.

Report a concern   November 22, 2022 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are so friendly. Been going here for a while never any negativity and always glad to answer question and if you need a part it's there fast.
Report a concern   November 21, 2022 — Rated 10 out of 10 by Sophia Chambers Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly employees, great service

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