Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 4, 2023 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner is an excellent service rep. Kept me up to date through the entire repair process. Very pleased I selected Don Franklin to diagnose and repair my vehicle.

Report a concern   March 3, 2023 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good price on oil.chsnge for nissan gtr
Report a concern   March 3, 2023 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

No pressure sales
Report a concern   March 3, 2023 — Rated 10 out of 10 by H.D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service will not take my Nissan anywhere else for service
Report a concern   March 2, 2023 — Rated 10 out of 10 by V.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I received great friendly and unpressured service when buying my Nissan Rogue Sport!
Report a concern   March 2, 2023 — Rated 10 out of 10 by Jason Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very courteous and polite service personal.

Report a concern   March 2, 2023 — Rated 10 out of 10 by M.K. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Not over-selling the product which is kind of irritating to the sales representative. Everyone is friendly via text.

Report a concern   March 1, 2023 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

polite, prompt attentive staff
Report a concern   March 1, 2023 — Rated 10 out of 10 by J.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt service
Report a concern   February 28, 2023 — Rated 10 out of 10 by E.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely. Very nice.

Report a concern   February 28, 2023 — Rated 10 out of 10 by H.C.H.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was helpful and professional. They listened to me and helped me to purchase exactly what i wanted.
Report a concern   February 28, 2023 — Rated 10 out of 10 by Lina Fernandez Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I am so happy with my Nissan, also the staff is very friendly and I've always had a great experience when having my car serviced.

Report a concern   February 27, 2023 — Rated 10 out of 10 by Sheridan Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were awesome! Super quick to help with my issue, best service I have had in Lexington! Got me in within a day and had parts ordered within a day, too. Staff was super friendly, prompt, and helpful.

Report a concern   February 27, 2023 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great deal. Great people.

Report a concern   February 27, 2023 — Rated 10 out of 10 by Douglas Rupard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You do what you say
Report a concern   February 27, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was nice, professional and moved quickly.
Report a concern   February 27, 2023 — Rated 10 out of 10 by Brittnee Jackson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

It is was an amazing experience. I love bob glass! He was on it! I have already told five people about how good of an experience I have had and recommend you all to everyone! Thanks so much!!!
Report a concern   February 27, 2023 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Honest, thoughtful and the best in the industry.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Jennifer Neustat Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Wonderful service great people. Sometimes as a woman when you walk into a dealership you are made to feel powerless but the moment I walked in I was so comfortable and respected . I moved through the entire transaction seamlessly and felt I had made a new friend. Ladies shop here for yourself or your children they have it all!!
Report a concern   February 23, 2023 — Rated 10 out of 10 by C.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The attendant kept me informed through the entire visit. They were friendly and on time.
Report a concern   February 22, 2023 — Rated 10 out of 10 by F.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service personnel was efficient and courteous

Report a concern   February 22, 2023 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt service

Report a concern   February 22, 2023 — Rated 9 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always helpful and convenient
Report a concern   February 21, 2023 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff!
Report a concern   February 21, 2023 — Rated 10 out of 10 by K.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have bought 3 new vehicles so that speaks on its own merit
Report a concern   February 21, 2023 — Rated 10 out of 10 by N.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything

Report a concern   February 20, 2023 — Rated 10 out of 10 by Carlos Serna Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bob Glass was great to work with, he assisted me with finding a new 2023 Nissan Rogue. He was very helpful to locate a vehicle to meet my needs and budget.
Walt was great with assisting me with linking my phone and assisting me with any questions I had before leaving the lot. He also told me that if I had any questions to text or call or stop back in anytime. Everyone was great to work with and friendly. This is my second Rogue from this location and will continue to come back for any future needs.
Service location is friendly and professional with assisting with any maintenance I need.
Highly Recommended.
Bob also text me and called me to check in with me. Great service.

Report a concern   February 20, 2023 — Rated 10 out of 10 by Lester Balthis Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I would truly recommend shopping here again great service and great people didn’t take all day to get everything done

Report a concern   February 20, 2023 — Rated 10 out of 10 by William Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality service that is always done well. It's always fast and easy to get in and out.

Report a concern   February 20, 2023 — Rated 10 out of 10 by Angela Geary Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We were searching for a specific Jeep and found the one we wanted online. They worked with us over the phone on our trade in and purchase. When we arrived our new Jeep was ready to go. It was a seamless process with Mr. Glass and the dealership. We are very happy with the service and our new Jeep!

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