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Customer Testimonials
We have been extremely impressed with the service department. When we bring our car to the department, we have always received prompt service. The employees are all courteous and helpful. They always give us a rough estimate of the time the service will take, and when it has exceeded that time, someone always tells us the reason. Whenever there has been a problem that is more than what we brought the car in for, they always ask before they proceed.
Service was great, timely and I was treated outstanding as a customer
Although I unexpectedly had to leave my car overnight, I had an excellent experience. The service adviser found an open campaign and additional work was done. I am happy with the way my car is driving.
I was very satisfied with the service
great advisor JENNIFER DDAILEY
Fast oil and filter change with tire rotation.
Everyone is so nice. Service is done in the time frame that was quoted. The service area and sales area is always clean.
Everyone I met there was professional and friendly. They completed the work in a timely manner and made the whole experience an enjoyable one.
Very fast
The most friendliest people to deal with
I've had a Nissan vehicle of some sort for the last 20yrs and I love them. Very dependable. The service department staff are great!
The service team is first rate!
They did their jobs
Quick and always keeps you updated if you are waiting.
Friendly customer service.
Email/text reminders.
Responsive, efficient. No complaints!
Prompt service
Kind service dept.
Your team makes it easy to bring my car in for service. Everyone is helpful and work is done in a timely manner.
MJ Carpenter was my sales associate and he made it as easy as possible. I told him what I wanted and he found it. I would highly recommend him to all my friends and family
Customer service at the Don Franklin is excellent. Staff are exceptionally good. Nick Sexton went beyond a normal call of duty to address my requirements. I bought two new cars within a year from this dealership. I am fully satisfied with their service.
Ease of scheduling and fast service.
Buying my jeep was so easy and the person that assisted me was wonderful!!!
Quick and easy
Great, quick service!!
Service was fast.
The personnel in the service department were cordial, efficient, professional in every way. They went above and beyond to take care of our needs.
Carefree, worry free for me and a knowledgeable staff.
Tanner in Service was great. He kept me informed. The mechanic was quicker than expected and I did not miss my next appointment that day.
Also I appreciated that you all washed my car. Thanks
MJ and Mike were great! They were super nice and I really enjoyed working with them. Awesome customer service.