Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 12, 2022 — Rated 10 out of 10 by K.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner, the guy who helped me out was great. Very knowledgeable, friendly, and helpful. I probably paid 3 times what I would to have whee bearings replaced somewhere else, but it was a pinch since I was from out of town, and worth it. Car is running great.

Report a concern   October 12, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

True blue Nissan customer. This place is very professional and service is fast but outstanding

Report a concern   October 12, 2022 — Rated 10 out of 10 by Ricky Blankenship Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I believe the prices for parts is fair as it compares to the industry norm as does servicing. The service staff in my opinion helps persuade my continual patronage due to their honesty and integrity.

Report a concern   October 12, 2022 — Rated 10 out of 10 by Sarah Trent Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great services . Staff is very helpful and friendly.

Report a concern   October 12, 2022 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Keeps me apprised of timing of service completion relative to original estimated time of service

Report a concern   October 12, 2022 — Rated 10 out of 10 by D.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice waiting area. Friendly staff. Communication is great.

Report a concern   October 11, 2022 — Rated 10 out of 10 by Cynthia Haggard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always very professional. Very nice. Greeted with a smile. They keep you informed.

Report a concern   October 11, 2022 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt friendly service

Report a concern   October 10, 2022 — Rated 10 out of 10 by Lindsey Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was very fast and everyone was friendly

Report a concern   October 10, 2022 — Rated 10 out of 10 by Bob Felts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff, very good job. Keeping you informed.

Report a concern   October 10, 2022 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was timely and personnel very polite.

Report a concern   October 8, 2022 — Rated 9 out of 10 by T.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Kick’s and everyone at the dealership is very friendly!

Report a concern   October 8, 2022 — Rated 9 out of 10 by J.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The ites are available.

Report a concern   October 7, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get an appointment for oil change & tire rotation.
Everyone is so nice & friendly, interested in pleasing us as customers.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Brenda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They have been great for me!!

Report a concern   October 7, 2022 — Rated 10 out of 10 by Christina Reaves Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Really great people helping customers

Report a concern   October 6, 2022 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is very good at explaining things and the service meet and exceeded my expectations by get me taken care faster than I was initially told.

Report a concern   October 6, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Done in a timely manner

Report a concern   October 6, 2022 — Rated 10 out of 10 by Kim Puckett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly service!

Report a concern   October 6, 2022 — Rated 10 out of 10 by Brittany Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional & done in a timely manner !

Report a concern   October 6, 2022 — Rated 10 out of 10 by Mark Pinczewsk1 Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The friendliness and how easy it was to work with the sales rep and manager

Report a concern   October 6, 2022 — Rated 10 out of 10 by G.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly service.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Joyce Lyons Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department was very friendly. My issue with my 2021 Kicks was diagnosed and the part ordered. When I went back to get the part installed service was great again and my car was ready in an hour. Everyone I have encountered at the dealership has been very nice and eager to help.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Chantell Allen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Yes I would they all was take care of my needs

Report a concern   October 6, 2022 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The quality of the products and service are worth the 10

Report a concern   October 6, 2022 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was handled very well.

Report a concern   October 5, 2022 — Rated 10 out of 10 by Joseph Jones Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have purchased five Nissan vetches over the last several years. Had good service and good salespersons in all cases.

Report a concern   October 5, 2022 — Rated 10 out of 10 by Phillis Cleaver Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ease of doing business, friendly customer service and knowledgeable service managers. I have worked with Josh when I had my Buick but it "died" and I purchased a Nissan Altima. My current service manager is Ron and same excellent service as I had with Josh.

Report a concern   October 3, 2022 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is always courteous and prompt. They take good care of my Pathfinder.

Report a concern   October 2, 2022 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was very attentive.


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