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Customer Testimonials
Easy to work with and very responsive! Highly recommend.
Very polite and professional employees. Service was done in an expeditious manner.
Loved the service!
Customer service was exceptional!!!
The salesman was remarkable 10/10 recommend MJ for any auto needs will be seeing him in the future for a f150 tremor
Communication is good
The workers were very friendly and I was pleased with the service and speed in fixing my car.
quick service!
I was impressed by the service from beginning to end. The salesman, Cordarius, the sales mgr., the finance Dept, the gentleman that delivered my car to me were all courteous, friendly, professional and NOT pushy.
I went to the Lex location. The car I wanted was in Somerset. They had a driver bring it to Lex for me to test drive. I was in a time crunch that day. They did everything they could to get me out of there within the time frame I gave them.
They matched the highest offer I had received for my 2019 Highlander while giving me a great deal on a 2021 Sienna.
I had been to several dealerships and had not received anywhere near the service or deal I got at Don Franklin.
I AM PLEASED WITH THE CUSTOMER SERVICE AND THE TIME IN WHICH IT TAKES FOR AN OIL CHANGE.
Best service ever
I got a fast appointment. Tanner was polite and stayed in contact with me via text with updates for my car. An overall great experience.
Once again, my vehicle's regularly scheduled service was fantastic. It was easily scheduled and promptly received. The work was completed timely, and no unnecessary services were suggested. Keep doing what your're doing and I'll keep coming back.
It was easy, fast, and the customer service was the best part!!
Friendly people and great service.
excellent service
Quality of Nissan is top notch and their service department is always on top of it!!!
So happy with everyone who helped us in the purchase of our 2023 Rogue
Outstanding techs, Outstanding service, outstanding maintenance, and reasonable pricing. Don Franklin breaks the mold of a dealership and is the breath of fresh air compared to their peers.
This is the second vehicle purchased through John Berry. He is friendly, informative and easy to work with.
It was done in a timely matter and the personnel is very friendly.
Jennifer at The Don Franklin Nissan in Lexington was 100% at her job...her mananager and all that help me was also great
great service, and friendly salesmen
I love the Altima cars
Salesman was the best. Very knowledgeable and professional
Quality
Ease of scheduling
Responsible personnel
Adherence to my requirements
Expediency
Friendly staff
They exceeded my expectations, awesome customer service from start to finish.
You all were very welcoming and I truly appreciated everything! I will definitely be back soon to purchase a vehicle.
They only did the service we asked for, although I asked them just to "check everything over". Very nice to have an honest answer of it not needing anything else!