Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   January 10, 2023 — Rated 10 out of 10 by J.J.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had car serviced and they always do a great job

Report a concern   January 10, 2023 — Rated 10 out of 10 by Evelyn Wood Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great employees

Report a concern   January 10, 2023 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything, friendly, I didn’t wait too long, staff was helpful and they did a good job. Availability was great too.

Report a concern   January 9, 2023 — Rated 10 out of 10 by Zahra Haghighat Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Really good

Report a concern   January 9, 2023 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease amd friendliness of service department.

Report a concern   January 9, 2023 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always friendly and knowledgeable.

Report a concern   January 9, 2023 — Rated 10 out of 10 by Melissa Grimes Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I get the top customer service @ Don Franklin .

Report a concern   January 6, 2023 — Rated 10 out of 10 by Mike Cox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was great!!!

Report a concern   January 6, 2023 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of scheduling and quality of work.

Report a concern   January 6, 2023 — Rated 10 out of 10 by H.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and efficient

Report a concern   January 6, 2023 — Rated 10 out of 10 by Clayton Sizemore Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Makes my third auto I have purchased from Franklins, always nice people there and service is exceptional

Report a concern   January 5, 2023 — Rated 10 out of 10 by Thomas Castle Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

you had exactly what I was looking for! Our salesman, Brian, was very courteous.

Report a concern   January 5, 2023 — Rated 10 out of 10 by A.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Went in for recall got taken care of in fast & professional manner

Report a concern   January 4, 2023 — Rated 10 out of 10 by G.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick friendly service

Report a concern   January 4, 2023 — Rated 10 out of 10 by Rick Tittmann Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Arranging for a service appointment for my 2020 Nissan was super easy - of the many options, I chose to call my Service Manager (J.D.) who responded quickly and efficiently! Great customer service! I got the appointment day and time that I wanted, and was greeted by name by a service employee upon my arrival (no line, no waiting). J.D. got everything underway quickly and checked in with me at least twice while I waited in a comfortable waiting area. My car was ready on time, clean and J.D. took the time to make sure I understood the results of the complete service check status of all areas of my vehicle (very reassuring). Left the dealership with complete confidence (and also very pleased at the low cost).

Rick T.

Report a concern   January 3, 2023 — Rated 10 out of 10 by Dalton Switzer Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Our sales man MJ was great he listened to us and helped clarify points of confusion on what was my wife and I’s first new car purchase. The warranty
Offered is exceptional compared to competitors and the overall atmosphere is a lot less intense than the normal car dealership.

Report a concern   January 3, 2023 — Rated 10 out of 10 by Tammara Andrews Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

MJ and Adam made it super easy to purchase my vehicle

Report a concern   January 2, 2023 — Rated 10 out of 10 by B.M.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Best vehicle buying experience I’ve ever had. Friendly, attentive people who made it an incredibly easy process.

Report a concern   January 2, 2023 — Rated 10 out of 10 by David Greg Harbin Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

It was a very easy process

Report a concern   January 2, 2023 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is always prompt and efficient and easy to work with!

Report a concern   January 2, 2023 — Rated 10 out of 10 by Natalie Pompa Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone in service dept are friendly and very helpful!..

Report a concern   December 31, 2022 — Rated 10 out of 10 by Kimberly Popplewell Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything… I have had several experiences with Don Franklin and none of them have been disappointing!

Report a concern   December 31, 2022 — Rated 9 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Presented me with a fair deal on a good product

Report a concern   December 31, 2022 — Rated 9 out of 10 by Jesse Coy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer very nice and professional car was serviced very quickly

Report a concern   December 31, 2022 — Rated 10 out of 10 by D.V.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease in scheduling service. Friendly service people. Comfortable waiting area.

Report a concern   December 30, 2022 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Went for my recall appointment and received friendly and efficient service. Ron was very helpful.

Report a concern   December 30, 2022 — Rated 10 out of 10 by M.L.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always reliable and efficient.

Report a concern   December 30, 2022 — Rated 10 out of 10 by Adam Justice Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always performed as expected. Products are all genuine Nissan products and reliable. Prices are reasonable.

Report a concern   December 30, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Easy to work with. Answered every question

Report a concern   December 30, 2022 — Rated 10 out of 10 by Johnny Botts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We always are pleased with the professionalism and courtesy of all the service department. We would recommend them to anyone!


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