Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 24, 2022 — Rated 10 out of 10 by Debra Gabbard Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everything

Report a concern   October 21, 2022 — Rated 9 out of 10 by M.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service/repair
Report a concern   October 20, 2022 — Rated 10 out of 10 by Dorian Overstreet Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service and staff

Report a concern   October 20, 2022 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service reps with a friendly atmosphere

Report a concern   October 20, 2022 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is quick

Report a concern   October 19, 2022 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Stan was great.

Service guys are honest.

Toyota may have their reputation, but I would rather deal and buy with this local Nissan dealer.

Thank You

Report a concern   October 19, 2022 — Rated 10 out of 10 by Sherri Daniels Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff here are always so nice.

Report a concern   October 18, 2022 — Rated 10 out of 10 by T.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Wait time went well
Report a concern   October 18, 2022 — Rated 9 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people I dealt with were very helpful and friendly.
Report a concern   October 18, 2022 — Rated 10 out of 10 by N.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Hollin is always great to work with, he explains things the way they are and does not try to up sell services. Service prices are competitive and usually doesn't take too long to be completed.
Report a concern   October 17, 2022 — Rated 10 out of 10 by Debra Gabbard Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Always like Nissan they hold up if you keep them serviced
Report a concern   October 17, 2022 — Rated 10 out of 10 by Gina Case Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is courteous and professional. Always greeted with a smile. Do not try to push products or services on me. Real talk about what’s going on with my vehicle allows me to trust them if I’m told my vehicle needs something done.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Madeleine Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service Department and the Service Advisors
Report a concern   October 13, 2022 — Rated 10 out of 10 by Wendy Bebe Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Customer Service

Report a concern   October 13, 2022 — Rated 10 out of 10 by L.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Service, Worked with Tanner very nice and knowledgeable.
Report a concern   October 12, 2022 — Rated 10 out of 10 by K.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner, the guy who helped me out was great. Very knowledgeable, friendly, and helpful. I probably paid 3 times what I would to have whee bearings replaced somewhere else, but it was a pinch since I was from out of town, and worth it. Car is running great.
Report a concern   October 12, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

True blue Nissan customer. This place is very professional and service is fast but outstanding

Report a concern   October 12, 2022 — Rated 10 out of 10 by Ricky Blankenship Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I believe the prices for parts is fair as it compares to the industry norm as does servicing. The service staff in my opinion helps persuade my continual patronage due to their honesty and integrity.
Report a concern   October 12, 2022 — Rated 10 out of 10 by Sarah Trent Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great services . Staff is very helpful and friendly.

Report a concern   October 12, 2022 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Keeps me apprised of timing of service completion relative to original estimated time of service
Report a concern   October 12, 2022 — Rated 10 out of 10 by D.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice waiting area. Friendly staff. Communication is great.

Report a concern   October 11, 2022 — Rated 10 out of 10 by Cynthia Haggard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always very professional. Very nice. Greeted with a smile. They keep you informed.
Report a concern   October 11, 2022 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt friendly service
Report a concern   October 10, 2022 — Rated 10 out of 10 by Lindsey Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was very fast and everyone was friendly
Report a concern   October 10, 2022 — Rated 10 out of 10 by Bob Felts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff, very good job. Keeping you informed.

Report a concern   October 10, 2022 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was timely and personnel very polite.

Report a concern   October 8, 2022 — Rated 9 out of 10 by T.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Kick’s and everyone at the dealership is very friendly!
Report a concern   October 8, 2022 — Rated 9 out of 10 by J.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The ites are available.
Report a concern   October 7, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get an appointment for oil change & tire rotation.
Everyone is so nice & friendly, interested in pleasing us as customers.
Report a concern   October 7, 2022 — Rated 10 out of 10 by Brenda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They have been great for me!!

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