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Customer Testimonials
Everyone working in your service department is polite, considerate and helpful. The technician that installed the accessories on my new Rogue did an excellent job and it looks amazing. Tanner, in the sign in area, actually brought me back something to eat when he went on his lunch break!! The install took longer than originally planned, but it was well worth the wait. Thank you to all the men and women in your service department.
Everyone was professional and helpful.
My Nissan has been a good car and I have been treated very courteous and informed at the service department. The gentleman that came and got me when car ready and checked me out was very very friendly and explained service thoroughly.
The competence of the people I deal with. Far and away the most efficient service department I have done business with. I have never felt like my time was being wasted waiting or that someone was trying to sell me a service I did not need. Wonderful operation.
As usual, quick service and friendly folks.
Knowledgeable Staff and will listen to my car concerns.
Everything but the tires that came on my car!
Wore out at 28,000.00 miles
It was easy to schedule an appt, service personal (HOLLIN) was great,very friendly and nice, service was quick and everything was checked out
They treat us right.
Your service department is very customer friendly and efficient . Thank you
Willingness to work with customers
On time & good service
Fast friendly service
Got an oil change and tire rotation and was in and out within 40 mins...they even washed my vehicle which was super nice of them.
I just purchased my fourth vehicle from Don Franklin Nissan. Each and every time the sales, finance and tech advisors have been wonderful. Rashad Harrison, in sales, has gone above and beyond helping me with any issues. The Service department technicians are helpful, friendly and do not try to sell services that you don't need!!
Thank you for being the dealership that I know is the best in Lexington.
Love my new car
They are all around nice people willing to answer the hard questions with a manager willing to beat the banks' APR. When faced with an uncommon issue, they do their research and reach out to other sources in order to find a solution that would best solve the problem at hand.
The service I received was nothing short of phenomenal! I will definitely recommend to friends and family.
Very friendly and helpful and not pushy
They are friendly, they are courteous courteous, they are timely, they are professional.
Very friendly service, and honest about waiting time
always taken care of in a fast friendly manner
They always take care of me
I like the courtesy that has and the timing
Traded my Rogue in for an Altima and love it! Second Nissan for me and Jennifer Belcher has sold both to me and was very knowledgeable and patient with me during the process. Like that Walt is there to answer all my tech questions and explain how to use all the technology!
Gave me the deal I was looking for Jennifer Belcher was great to work with as was everybody else at the dealership
easy to schedule...professional and friendly
Always prompt and professional.
All of your people were very professional and extremely helpful. Rashad Harrison, Bob Glass, and Walter Ealey did a great job and represented your firm in an exemplary fashion. Hang on to the guys if you can.
Hollin Grayson was my Service Advisor, he was professional, knowledgeable and plesant.
My oil change was done in less than an hour, free 21 point inspection, no up selling . The day after service I always receive a call for any questions. Quality service and great customer service as well as a car wash.
I liked the laid back no pressure approach to buying a vehicle. It felt as if I was purchasing a car instead of having one sold to me.