Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   November 29, 2022 — Rated 10 out of 10 by N.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service! Great products!

Report a concern   November 29, 2022 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I know I can trust their service dept. They have always come back specifically with the problem I already know of. Recently moving here, trust will likely always bring me back for service and to buy my next vehicle.

Report a concern   November 28, 2022 — Rated 9 out of 10 by Z.Z. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly technician given lecture about new Pathfinder in detail and very useful, which helped me learn quickly.

Report a concern   November 28, 2022 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The dealership is close to my work and home.

Report a concern   November 28, 2022 — Rated 10 out of 10 by D.A. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Personal service was awesome

Report a concern   November 28, 2022 — Rated 10 out of 10 by Derek Newman Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Quick and easy financing. No hassle

Report a concern   November 28, 2022 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always very helpful, kind, and courteous.

Report a concern   November 26, 2022 — Rated 10 out of 10 by Robert Rankin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I continue having service done at Don Franklin Nissan, because I feel I can trust them to do the job right every time. My service representative (Ron), always explains what needs to be done. He treats you with respect

Report a concern   November 23, 2022 — Rated 10 out of 10 by G.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were very kind and understood how busy I was and they were very efficient.

Report a concern   November 23, 2022 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to deal with

Report a concern   November 23, 2022 — Rated 10 out of 10 by Robert Palmer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love nissan vehicles and the service is very thorough

Report a concern   November 23, 2022 — Rated 10 out of 10 by James Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Got in at 7:45am, they got me on the road at 8:20am, awesome service!

Report a concern   November 23, 2022 — Rated 10 out of 10 by Earl Debusk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It's easy to work with the folks at Don Franklin.
Service or sales.
I trust them with my Nissan vehicles.

Report a concern   November 22, 2022 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are so friendly. Been going here for a while never any negativity and always glad to answer question and if you need a part it's there fast.

Report a concern   November 21, 2022 — Rated 10 out of 10 by Sophia Chambers Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly employees, great service

Report a concern   November 21, 2022 — Rated 10 out of 10 by Angela Gross Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was super nice and helpful. Could not have asked for a more complete rundown of what my truck had to offer, Walt was great!

Report a concern   November 18, 2022 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department was very professional and kept me informed about the service being done.

Report a concern   November 18, 2022 — Rated 10 out of 10 by D.O.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Went in to Don Franklin for a regular oil change and service. Easy to book online. Jennifer was very helpful. Job done well and quickly for a good price. It's a 10.

Report a concern   November 17, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service was outstanding. The vehicle seems to be in proper working order. The only problem is with Nissan themselves. There is recall for hood latch that could not be fixed with the rest of the recalls.

Report a concern   November 17, 2022 — Rated 10 out of 10 by Prashant Damke Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and cost effective

Report a concern   November 16, 2022 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service finish within proximity time. i like my Marano.

Report a concern   November 16, 2022 — Rated 10 out of 10 by D.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was very friendly. I think her name is Jennifer, but she is amazing!

Report a concern   November 16, 2022 — Rated 10 out of 10 by K.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly service!!

Report a concern   November 16, 2022 — Rated 10 out of 10 by T.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Offer wide variety of excellent service

Report a concern   November 16, 2022 — Rated 10 out of 10 by T.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly, knowledgeable service

Report a concern   November 15, 2022 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always great

Report a concern   November 15, 2022 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer Dailey did an excellent job facilitating my 30,000-mile checkup this week. Service was prompt and she kept me informed by text.

Report a concern   November 15, 2022 — Rated 9 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Comparable to competitors

Report a concern   November 15, 2022 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast & friendly

Report a concern   November 15, 2022 — Rated 9 out of 10 by D.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Appreciated the time taken to explain the various options and to work with me from start to finish in just about 2 1/2 hours to complete the test drive and sale, including all the paperwork.


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