- Phone: (859) 263-5020
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Customer Testimonials
Sales group is great and vehicle teain8ng with Walt is awesome.
You gave me excellent service!!
Great Customer service
Salesperson was great, straight forward and awesome upfront.
Quick service in service Department. Sales associates are very friendly and helpful
Jennifer at Service Department always shows me clear options. What I should do it, and what I should wait. Most people at other shops try to let customers pay as much as possible, but your shop has nice people. As long as Jennifer works there, I will use your shop for my vehicles or buy another Nissan car.
Great friendly service
Customer service and mechanical service.
In and out in less than an hour
Fast, friendly service with no unnecessary service recommendations!
Quality of work, promptness
I went to get my new car serviced for the first time and my experience was beyond amazing. The workers went above and beyond to make sure I left with a perfect safe vehicle with everything fixed and in order. Not once did they try to sell me something that I did not need or try to take advantage of me being a young lady coming in by myself. They treated me with respect and after a long day at work it was surprisingly refreshing! I appreciate the service I received so much!
Friendly service and helpful employees!
Quick and easy. Fair prices. Friendly and knowledgeable advisors!
Great service. This is the 4th car I have bought from them. The staff was very friendly.
I felt supported through the process
Everything went very well during my purchase and I've thoroughly enjoyed my new vehicle. Thank you very much.
Excellent work and friendly employees.
Always the best
Just a very nice environment to purchase a vehicle. No pressure, friendly, just good service!
Schedule maintenance was on time polite and professional employees quality work and took care of what I needed done and then some did not try to get you to have service needed at that time but gave you information for further visit that
Might need to be done to keep your vehicle in great running condition Thank you
Terrell was very easy to work with and did a great job making sure we got the exact vehicle that fit both our needs and wants.
Good product abd tge service department is top not h
Courtesy,friendliness and proffesional
Efficient customer service and effective technicians.
We now have been at Don Franklin for vehicles. Both times our interactions with the staff have been very smooth and hassle free
Fast, friendly service!
I was greeted immediately with a smile when I arrived. Led to the customer lounge to wait and my car was ready in less than an hour.
I will definitely return.
Short wait to get an appointment, very professional technicians who keep you well informed about repairs, costs, etc. pleasant wait area
Fixed the problem the first time!
We purchased a 2020 Chevrolet Traverse from Tyrell!!!! We honestly was not planning on purchasing a vehicle that day but thanks to great staff and customer service we are in love with our new purchase. Michael in financing was super!!!! Our first purchase from Don Franklin but definitely not out last!!!!