Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff are very e knowledgeable and friendly. The new building is very nice and comfortable.
I also appreciate the coupons as they are very helpful when you're on a budget. Thanks again.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Vanessa Perry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan vehicles have always been reliable for my family. The service department at Don Franklin does an excellent job in taking care of any and all questions or concerns that we have. Sales has also gone above and beyond answering questions and helping educate me on the ins and outs of a new high tech vehicle at all hours of the day! Great group of people to work with buying and servicing all of our Nissans over the years.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Veronica Sirles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The new building and customer service reset has been well done. I was impressed with the service, delivery and after care. Way to go!

Report a concern   February 18, 2026 — Rated 10 out of 10 by M.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great customer service and very knowledgeable about their vehicles. Everyone I spoke with was so helpful and knowledgeable and friendly. Thank you Mrs. Last name removed

Report a concern   February 18, 2026 — Rated 10 out of 10 by Dorothy Moore Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Warranty of work and explanation of what was done. I waited and the atmosphere was good. Friendly service group. Very polite!

Report a concern   February 18, 2026 — Rated 9 out of 10 by P.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fair pricing, quick service and quality work

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my Rogue. It has always been serviced at the dealer where we bought it and the service has been great.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Daryoush Marefat Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The vehicle is doing fine. I like the sales and service people. Chris has been very nice and helpful.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Donald Flannery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve had several Nissans they’ve all been good I have had a few issues with this Frontier but your service dept are taking care of these issues Good sales and service. Thanks

Report a concern   February 18, 2026 — Rated 10 out of 10 by N.E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have visited Don Franklin many times before

Report a concern   February 18, 2026 — Rated 9 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Products are dependable and service is prompt.

Report a concern   February 17, 2026 — Rated 10 out of 10 by E.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

MJ is very informative and patient!

Report a concern   February 17, 2026 — Rated 10 out of 10 by A.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and easy.

Report a concern   February 17, 2026 — Rated 10 out of 10 by Christopher Roark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Our family was very pleased with the service and professionalism. We had bad experience with a formal dealership in the past in another county. We were so happy with your prompt service and the individual name Ron. He was very professional and informative couldn't had any better service. Thank you

Report a concern   February 17, 2026 — Rated 10 out of 10 by F.D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone’s friendly and accommodating to all my needs

Report a concern   February 17, 2026 — Rated 10 out of 10 by Michelle Pantisano Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was so pleasant and not pushy

Report a concern   February 16, 2026 — Rated 10 out of 10 by D.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great vehicle.

Report a concern   February 16, 2026 — Rated 10 out of 10 by Y.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really appreciate how courteous and professional the staff is. The waiting area is very clean, and my car was cleaned after the service as well.

Report a concern   February 16, 2026 — Rated 9 out of 10 by J.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Always willing to help

Report a concern   February 16, 2026 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly and answers questions

Report a concern   February 16, 2026 — Rated 10 out of 10 by Teresa Carver Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone there is very very attentive. And always eager to help. Thank you for such a great service every time I come.

Report a concern   February 14, 2026 — Rated 10 out of 10 by E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great quality and great prices.

Report a concern   February 14, 2026 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve never had a problem

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very accommodating

Report a concern   February 14, 2026 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service, Jennifer does an amazing job, and the waiting area is very accommodating for those that need a work space during the wait.

Report a concern   February 13, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love them, keeps me coming back!

Report a concern   February 13, 2026 — Rated 9 out of 10 by Thomas Cleverley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We've been very happy with the service that DF has performed on our 2011 Pathfinder. We've purchased a 2019 Frontier and a 2021 Titan when we were looking for vehicles.

Report a concern   February 13, 2026 — Rated 10 out of 10 by N.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional, very courteous

Report a concern   February 13, 2026 — Rated 10 out of 10 by S.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service advisor Jennifer is very pleasant to work with.

Report a concern   February 13, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service department has always helped me in a timely and professional manner.


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