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Customer Testimonials
Sales people work hard to please.
Sales people are very patient.
Like the large selection of vehicles.
Sales people and managers are knowledeable about their vehicles.
Very willing to answer all questions
Service
Seem to be reasonably priced. Able to receive services in a timely manner.
Service department is quick to help and they listen to any issues I have.
Good service!
Easy to work with. Got us in and out in a timely manner.
Service was done quickly. Everyone was courteous and professional.
I was able to book an appointment for two days later and the service was completed very quickly. This was about the fastest turn around I have had at a dealer.
Mj great sale rep and Ron on the serve depth is wonderful to work with
Fast friendly service
The services are normally done in a timely manner and a friendly staff
Everything
I was very pleased with the speed of service, available appointment time, and my service writer.
While I am aware that this is outside of the control of the dealership, I do want to note that I was very displeased with Nissan's "solution" to the Rogue Sport folding key recall. Disabling the folding mechanism left me with a massive key that is very uncomfortable and awkward to carry in my pocket. I would have much preferred a replacement folding key or a fixed key with a detached fob. That would be much more comfortable to carry in a pocket and a much more professional, appropriate resolution.
It couldn't have been easier!!!
Very friendly atmosphere and they always try to get u in and out fast
Nice people and cars and Rouge Nissan
The service was quick and efficient. Nice staff in the Service Department! Thank you!
Very professional, takes me in at my appointment time, been using don franklins for a year and have had my car really taken care of. Five outs 5 starts ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Warranty
Efficient. Service provided great explanations. She nice friendly
Great service
Everything was great! Clean, organized, quick! All was easy to understand and on point with what I needed on the mileage on the vehicle. Jennifer was professional and prompt.
Very friendly and professional
Nice friendly staff did a great job on servicing my F150
Don Franklin was the easiest place I’ve ever bought a car from.
They are there to take care of you,,, very easy experience
MJ Carpenter was our salesman. He was really great. Not pushy, really listened to me, worked hard to find exactly the car I wanted.
I need to come in to the service dept. to have an oil change (free) and the heating element on the steering wheel fixed. That will be free as well. If all goes well in the service department I will highly recommend Don Franklin Nissan.
We have 2 Buicks, so I had a recall on the second one. Was able to get me done promptly.
Quick service and thorough
Oil service was quick and well priced. The staff is always friendly and professional. A breath of fresh air as compared to other dealerships.