Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 29, 2023 — Rated 10 out of 10 by F.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always get good and prompt service.

Report a concern   April 29, 2023 — Rated 10 out of 10 by B.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Responsive

Report a concern   April 29, 2023 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything. I must because I’ve owned Datsuns or Nissans for almost 50 years. I’ve owned 5 Altimas alone.

Report a concern   April 28, 2023 — Rated 10 out of 10 by Beverly Bias Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly knowledgeable staff. Great product

Report a concern   April 28, 2023 — Rated 10 out of 10 by Dale Ginter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great nice staff

Report a concern   April 28, 2023 — Rated 10 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service. Pleasant service managers and staff. Informative without being pushy.

Report a concern   April 28, 2023 — Rated 10 out of 10 by John Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was great. Super helpful and went above and beyond to get my vehicle in

Report a concern   April 28, 2023 — Rated 10 out of 10 by M.A. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Services are top notch!

Report a concern   April 27, 2023 — Rated 10 out of 10 by Dorothy Moore Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I love the Nissan Rogue and to upgrade. The dealership was gracious enough to find me the color I wanted fro a nearby city. Jennifer Belcher was provided outstanding service. She is definitely a SME (subject matter expert) not only with the product but also she knows the process and got it right the first time!

Report a concern   April 27, 2023 — Rated 10 out of 10 by Jason Raspolic Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, professional, understanding and fast! Our vehicle broke down nearby on the way back home from a vacation. I was able to get an appt for first thing the next morning. They were able to properly diagnose and present a quote within a couple hours.
The repair was approximately a 6 hour job and this was communicated effectively- and we understood it likely wouldn't be finished the same day. I received a text the next morning right at their opening time of 8am stating my vehicle was ready!
Apparently, the mechanic jumped on it immediately and kept on it.. managed to finish the repair just as they were closing.
So grateful for this place! We were able to get back on the road and finish our 7 hour drive back home before dusk!!
THANK YOU!!

Report a concern   April 27, 2023 — Rated 10 out of 10 by L A Japanese Auto Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

John Berry is an excellent from A to Z. It has been great to work with him.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Tom Mcglone Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Y.A.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

So far so good

Report a concern   April 27, 2023 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was good!

Report a concern   April 27, 2023 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Service was fast and sales associate was extremely courteous and knowledgeable. Best car dealership experience I have had in a very long time

Report a concern   April 27, 2023 — Rated 10 out of 10 by T.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff was professional.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Michael Craig Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

From start to finish excellent process. Couldn’t have had a better buying experience

Report a concern   April 27, 2023 — Rated 10 out of 10 by J.G.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Another Nissan dealer said our problem was collision. Don Franklin said a faulty clip and replaced it under warranty. Don Franklin is where we purchased our car. Will be back.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Jennifer HARRIS Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Good selection of quality vehicles.

Report a concern   April 26, 2023 — Rated 10 out of 10 by Jennifer HARRIS Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very professional and transparent-no hidden costs or surprises!

Report a concern   April 26, 2023 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Car service (95k miles) done at price and done in 45 minutes

Report a concern   April 25, 2023 — Rated 10 out of 10 by Gerard Vandermeer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I consistently receive great service, and feel that quality attention is given to the proper maintenance of my vehicle with my regular planned maintenance schedules

Report a concern   April 25, 2023 — Rated 10 out of 10 by Patricia White Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They really back there products and work hard to give the best service to there customer.

Report a concern   April 25, 2023 — Rated 10 out of 10 by Debra Morgan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and efficient.

Report a concern   April 25, 2023 — Rated 10 out of 10 by G.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very dependable and comfortable vehicle
Great service

Report a concern   April 24, 2023 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly and courteous service.

Report a concern   April 24, 2023 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Mj was terrific..

Report a concern   April 24, 2023 — Rated 10 out of 10 by Jenny Howard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The professionalism and courtesy of your associates

Report a concern   April 23, 2023 — Rated 9 out of 10 by M.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Strong dealership providing many lines of vehicles.

Report a concern   April 21, 2023 — Rated 10 out of 10 by N.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always thorough and efficient at a reasonable price.


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