- Phone: (859) 263-5020
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Customer Testimonials
Always fast and friendly! I wouldn’t take my car anywhere else!
Excelent service thankyou
Your service Dept was great.
Helpful and informative.
All of the staff even starting with calling to schedule to picking up my vehicle was very accommodating and courteous.
Ease of scheduling the appointment with Jennifer. She located coffee for me and my car was ready in no time.
Your in and out great service very nice staff and friendly
Great! Work us in on our way on vacation. Thank you! DF
The service was the best I have ever received from a car dealer.
Thank you for treating my wife well yesterday when she came in with the Leaf. (Chris et al.) He was courteous of her time and even offered to wash the car!
Great people to work with.
Great people, friendly and very efficient.
Everyone is so kind and easy to work with!
The service and sales departments are very nice and understanding. If I have an issue, they would hear me out and not just dismiss me to talk to me like I didn't know what I was talking about.
good service in general
Friendly staff and prices are competitive with other shops i like the family atmosphere
We needed a rush on an appointment and you were able to get us in. Service was quick and thorough.
Service advisor Ron Abrahamson
Don Franklin has been very quick to respond to my calls, and take care of my car as soon as possible. They are courteous and efficient, and kept me informed what was going on with my car throughout the process. Very pleased. 👍🏼
They took care of my car fast and quick Service
I was impressed with the price on service and parts
Wonderful service department
A few too many surveys
Easy to work with didn’t pressure you to get extra stuff done .
Ok
Your service is great. Easy to get appointment and everyone is polite and helpful!
Prompt service
Very friendly! They got my car done within 30 minutes of me dropping it off. Best Don Franklin service I have ever had.
Was expecting to have to pay 1700 for a new part. The service rep found a warranty that was still active on my car that covered the whole cost.
I liked the salesman Terrell, he was very nice and informative and stayed way past his time to go home. I love my truck and the warranty.
Always courteous, quick and efficient service. Whether you are looking for a dealership to take care of your car or need to buy a new one, contact Don Franklin in Lexington because you will not be disappointed.
My service person created a reasonable expectation of my service and kept me informed while waiting on my vehicle to be serviced.