Customer Testimonials

I trust the service I receive from Don Franklin. Tanner kept me informed of the issue and although I was a bit shocked at the cost of the repair, it nevertheless had to be done in order to keep me car in good repair.

Very low key, helpful and friendly approach

I love the reliability and look of all the inventory. And really appreciate Nissan as a company

I am a long time customer having leased 5 Nissan cars from John Barry.
I am very comfortable with the service department and exceptional knowledge of the staff and services provided.

Very fast and good kind ppl

Love your Murano. Really disappointed they are being discontinued. Recently had my 2020 Murano serviced there. People were nice and work was done before estimated time.

Quick service

I love my 2016 Nissan Murano for multiple reasons:

Style/Design, Dependability, Versatility, Comfort, Safety features, and highway gas mileage (if I drive the speed limit), and it’s AWD

The staff are always helpful and professional

Sales and service staff are amazing! I’ll make specific mention of John Berry, Jennifer Dailey, and the Anderson’s!

Bryan (Turner?) very good salesperson.

I love service and caring for my car. I'm satisfied but need more promotion sales in the summer instead spring and fall.

I like how everyone is always friendly there. The service is also typically fast but they let you know if it is going to take longer than usual. I also appreciate that I don’t feel hassled to get services that I am not there to receive!

Jennifer Dailey in Service takes care of her customers! She is very professional in her Follow Ups!

They leave a text as soon as your car checks in and if you have questions you can text back. Everyone is friendly and they do great work

Friendly, helpful staff.

You all do a wonderful job taking care of my Car

Jennifer Dailey,
,always aware of what i need for the 2 nissans we have ,she makes sure every thing is right

The service tech was friendly and made me feel like I mattered as a customer. She does a great job!!!

Thanks so much to Jennifer and the Service team for their professionalism and excellent customer service. We had a special request, and Jennifer and others were very willing to work with us. Thank you.

It was easy to buy my truck and everyone was awesome!!!

Always provide a loaner when car is in shop.

Thanks Don Franklin for your great and speedy service!

From the moment you drive into the service department, you are greeted, by a friendly professional staff at Don Franklin Nissan and you know you can relax because the job is always done right.

Enjoyed working with CJ and Cupcake when buying 2023 Rogue.

the time was great

The service dept is always quick and very friendly..they do an excellent job..Thank y'all

Fast easy and staff are super friendly

Good service! Thanks!

Very professional. I felt very comfortable. Everyone was friendly and helped me I’m very thankful for the Lexington branch!