Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 5, 2023 — Rated 10 out of 10 by P.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love the service with a smile every time!!! Service is always willing to do what and when is best for the customer!!!

Report a concern   December 5, 2023 — Rated 9 out of 10 by James Blair Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Accommodating of my travel schedule for service.
I live 2 hrs away.

Report a concern   December 5, 2023 — Rated 10 out of 10 by C.C.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Awesome customer service and wonderful products

Report a concern   December 5, 2023 — Rated 10 out of 10 by Richard Chamberlain Don Franklin Lexington Nissan - Service
What do you like about our products and services?

High quality service done efficiently.

Report a concern   December 5, 2023 — Rated 10 out of 10 by John Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Cordial helpful employees

Report a concern   December 5, 2023 — Rated 10 out of 10 by Joe Mayes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely and professional service staff!

Report a concern   December 5, 2023 — Rated 10 out of 10 by Melissa Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always great service. Been coming for years! No complaints at all! Best team around.

Report a concern   December 2, 2023 — Rated 10 out of 10 by Earl Debusk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy Appointment, Fast Service, Professional.

Report a concern   December 2, 2023 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Awesome service

Report a concern   November 29, 2023 — Rated 10 out of 10 by Max Dean-Hammond Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Accurate work in a timely fashion

Report a concern   November 28, 2023 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Professional personable staff Nissan rogue is comfortable and nice style

Report a concern   November 28, 2023 — Rated 10 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always does a thorough job

Report a concern   November 28, 2023 — Rated 10 out of 10 by F.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt and courteous service.

Report a concern   November 25, 2023 — Rated 10 out of 10 by C.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron from the Lexington service department was wonderful to work with. Even though my car is no good, he was very insightful and helpful through the whole process.

Report a concern   November 23, 2023 — Rated 10 out of 10 by Alicia Diaz Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff was friendly and helpful. Wait time was not very long. It seemed like I was in and out.

Report a concern   November 23, 2023 — Rated 10 out of 10 by B.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was happy that I was able to get in quickly and get my work taken care of under warranty.

Report a concern   November 22, 2023 — Rated 10 out of 10 by C.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality and reliability

Report a concern   November 22, 2023 — Rated 9 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and no hassle

Report a concern   November 22, 2023 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is completed in the timeframe quoted.

Report a concern   November 21, 2023 — Rated 10 out of 10 by John Johns Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We went to look at cars and everyone we talked to were very nice and informative

Report a concern   November 17, 2023 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my 2023 Rogue

Report a concern   November 17, 2023 — Rated 10 out of 10 by Dorothy Van Epps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to schedule service
Great service team

Report a concern   November 17, 2023 — Rated 10 out of 10 by C.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenient Saturday hours for oil changes.

Report a concern   November 15, 2023 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service advisors are great and really take good care of us.

Report a concern   November 15, 2023 — Rated 10 out of 10 by T.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

friendly staff also work was done in a timely manner thank you they also keep me informed with information that my car

Report a concern   November 15, 2023 — Rated 9 out of 10 by William James Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I feel like it was a job well done. Not inexpensive but you do get what you pay for. Very courteous and helpful.

Report a concern   November 15, 2023 — Rated 10 out of 10 by Larry Mccarty Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The people. They do an awesome job, from the sales people to the service department.

Report a concern   November 14, 2023 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

great service

Report a concern   November 14, 2023 — Rated 10 out of 10 by Vernon Ritchie Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

This was probably the best experience we have had buying a car. Jennifer was very friendly on the test drive and gave us information on the features of the truck, as well as clear directions because we were not familiar with the area. Once we decided to buy the truck we met Walt. Walt went out of his way to make sure we knew some of the newer features of the vehicle and presented a video of them as well. Both made several ways to contact them available in case we had any questions after the fact including cell numbers. Olivia in financial was very friendly and knowledgeable of the extended service plans. This was the second Nissan that we had owned and I am very pleased with my pickup and with the very positive experience we had at the dealership. We would highly recommend this dealership to our friends and family.

Report a concern   November 14, 2023 — Rated 10 out of 10 by L.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always so nice and courteous!


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