Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 12, 2023 — Rated 10 out of 10 by M.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I had a great sales person in Mr. Terrell Harris

Report a concern   April 12, 2023 — Rated 10 out of 10 by Deanna Patrick Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Promptness
Report a concern   April 12, 2023 — Rated 10 out of 10 by Patricia Cooper Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The recall was taken care of and the oil change I added last minute was as well and it was very quick! Tanner was very responsive and I was pleased with the service.
Report a concern   April 12, 2023 — Rated 10 out of 10 by Joan Stafford Don Franklin Lexington Nissan - Service
What do you like about our products and services?

John Berry, salesperson for my last 6-7 Nissans, was wonderful during this experience. He is always personable, informed, and professional--the BEST!

Walt also made learning the new Rogue easy and fun. I love Don Franklin Auto!
Report a concern   April 12, 2023 — Rated 10 out of 10 by H.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The work was done quickly and they went above what I asked for my actually changing my battery in my remote key. Thank you.
Report a concern   April 10, 2023 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Love my Pro 4 x
Report a concern   April 10, 2023 — Rated 10 out of 10 by Melissa Gamble Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Alex was so kind and helpful even when I had the wrong appt time, he was able to work me in. Everyone was so kind!

Report a concern   April 10, 2023 — Rated 10 out of 10 by L.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was quick and easy. Everyone was so nice.

Report a concern   April 9, 2023 — Rated 10 out of 10 by E.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always excellent customer service. Speedy and reliable!

Report a concern   April 8, 2023 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I get great quick service. Friendly staff.
Report a concern   April 8, 2023 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service. My Nissan always runs smoothly and is dependable.

Report a concern   April 7, 2023 — Rated 10 out of 10 by Andrea Haines Don Franklin Lexington Nissan - Service
What do you like about our products and services?

So far I have had great experiences every time I come to y'all!!! Thanks again

Report a concern   April 7, 2023 — Rated 9 out of 10 by S.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

It’s nice car and big space inside and latest new features. The person who helps us nice and friendly.

Report a concern   April 7, 2023 — Rated 10 out of 10 by O.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Personnel were both professional and cordial.
Report a concern   April 7, 2023 — Rated 10 out of 10 by S.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service.
Report a concern   April 6, 2023 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and reliable as well as personable 🌸
Report a concern   April 6, 2023 — Rated 10 out of 10 by Johnny Botts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We like the professionalism of the service department. They are always so nice and so an outstanding job.
Report a concern   April 6, 2023 — Rated 10 out of 10 by P.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great people and great service!!! Always willing to help you!!

Report a concern   April 6, 2023 — Rated 10 out of 10 by G.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, courteous and cost effective!
Report a concern   April 5, 2023 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always First Class, Friendly & Professional!!
Report a concern   April 5, 2023 — Rated 10 out of 10 by L.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was Quicker than I was initially told
Report a concern   April 5, 2023 — Rated 10 out of 10 by Ronald Debord Don Franklin Lexington Nissan - Service
What do you like about our products and services?

P.s. I
Report a concern   April 5, 2023 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department always takes care of my needs abs question I may have.

Report a concern   April 5, 2023 — Rated 10 out of 10 by T.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They only did the service we asked for, although I asked them just to "check everything over". Very nice to have an honest answer of it not needing anything else!
Report a concern   April 5, 2023 — Rated 10 out of 10 by M.K.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Easy to work with and very responsive! Highly recommend.
Report a concern   April 5, 2023 — Rated 10 out of 10 by Steve Waters Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very polite and professional employees. Service was done in an expeditious manner.
Report a concern   April 5, 2023 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Loved the service!
Report a concern   April 4, 2023 — Rated 10 out of 10 by Seon Jackson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Customer service was exceptional!!!
Report a concern   April 3, 2023 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The salesman was remarkable 10/10 recommend MJ for any auto needs will be seeing him in the future for a f150 tremor

Report a concern   April 2, 2023 — Rated 9 out of 10 by L.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Communication is good


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