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Customer Testimonials
Reliable, honest, take the time to explain issues, work/repairs, etc. When there is an issue (rare, but happens), the service team addresses it quickly and fairly.
Friendly and quick
Efficient and very accomodating and nice.
Friendly people good service
Smooth no bs transaction.
Bryan Turnage has been wonderful to work with
Ease of appointment and short wait time.
Friendliness
From sales to service we are absolutely obsessed with The Don Franklin Family. Nothing but red carpet service ALWAYS!!
Great product
Friendly- Professional Service
Friendly, knowledgeable and vey helpful.
No hassle, yet very friendly. Jennifer Belcher was very knowledgeable. I will definitely recommend her to my friends.
I recently purchased a Nissan Kicks. I am very pleased with my purchase and this vehicle’s performance.
Reliable vehicles.
Excellent service department.
We love our favorite salesperson, John Berry!
My service representative was sincere, and personable. I just drove from 3 hours and I was tired, so I don't remember his name.
Bought vehicle from MJ Carpenter-excellent deal and great service. Had oil change last week and service dept did great job and communicated on appointment and informative on plans
Nice and courteous and did what they said they would
Love my Nissan Murano and Chris Rivard in service is the best I have ever worked with. Service department has always been quick and efficient for me.
Fast
Friendly
Customer Service
Answers questions that I have
Send discount coupons and Jennifer @ Nissan was a big help.
Reliable service
Exceptional service.
My car is always promptly serviced and return to me in the time promised.
Josiah Bigam was great to work with
High quality products and friendly service people
I liked the salesman’s and transparency rather than trying to get a sale.
I was able to get an appointment easily and right away, the cost was acceptable, the service fast, good communication with the advisor
The services are great. I like everything about your products.
Taking time to listen
Very courteous staff, Jennifer always takes exceptional care of my issues. Actually spoke with service manager about a concern and checked on the issue and found a resolution. Things are fixed the first time within a reasonable time frame. I drive two hours for their service department due to dealers closer do not have a good reputation and costs for service is much higher.