Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 31, 2023 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Jennifer my sales woman and Michael in finance were both so hopeful and amazing. This was my first time buying from a dealership and they made it so easy. I plan to come back to them again in the future and anyone that needs a car I plan to send them to them.

Report a concern   May 30, 2023 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional Expedient Friendly and very reasonable

Report a concern   May 30, 2023 — Rated 10 out of 10 by E.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly service

Report a concern   May 30, 2023 — Rated 10 out of 10 by Jessica Power Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is next level..fast. courteous, and always giving extra attention including washing and drying off vehicle after a routine service.

Report a concern   May 29, 2023 — Rated 10 out of 10 by M.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Not only have we been able to schedule routine service appointment easily, several times when we've needed immediate service, the staff had quickly offered to check our car the same day. The staff is professional, considerate, and we feel confidence in their expertise.

Report a concern   May 28, 2023 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality vehicles, good service.

Report a concern   May 27, 2023 — Rated 10 out of 10 by Felisha Murphy Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The service was amazing! I had literally been shopping for over a week. I walked in told them what I wanted and the second car I drove I bought!! Highly recommend!!! Thank you Stan and Bill!!!

Report a concern   May 26, 2023 — Rated 10 out of 10 by Steve Lewis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very organized check in process.

Report a concern   May 26, 2023 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The person I checked in with was very kind!

Report a concern   May 26, 2023 — Rated 10 out of 10 by G.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service dept was very efficient with reasonable costs on my oil change. Thank you !

Report a concern   May 26, 2023 — Rated 10 out of 10 by Sheryl Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Work was completed in less time than expected!!

Report a concern   May 25, 2023 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They communicate throughout the time I'm receiving my service and the service was great!

Report a concern   May 25, 2023 — Rated 10 out of 10 by Donna Miles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good customer service
Excellent selection
Good auto service

Report a concern   May 25, 2023 — Rated 10 out of 10 by Ted Kinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

When I depart Don Franklin Nissan's Service Department I am always confident that the repairs and maintenance have been completed correctly and that I received the best value for my dollar. The team is fast and efficient and always friendly.

Report a concern   May 25, 2023 — Rated 9 out of 10 by R.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Sales and tech staff were straightforward and communicated well

Report a concern   May 25, 2023 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All of the staff is so nice. Service was done quickly. Great job Don Franklin Nissan.

Report a concern   May 24, 2023 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Careful assessment of the issue; good discussion of laying out options; good communication in general.

Report a concern   May 24, 2023 — Rated 10 out of 10 by Deborah Stcharles Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My first Nissan was a 240SX, then a 2004 Maxima, a 2008 Maxima. This explains my trust in Nissan Cars. I now have a 2023 Rogue. My salesman, MJ Carpenter, made the experience of getting a new vehicle after 15 years the best that I have had. Then having Walt “Cupcake” explain all the functions of the vehicle to my understanding was the topping on my experience.
I would and do recommend Nissan vehicles.

Report a concern   May 23, 2023 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

This is my second time returning to Don Franklin in the last few years and this experience was just as great as the first. All the employees I had interactions with were very respectful, never pushy. The process went fairly quick, as trading/buying a new car can be very time consuming. I felt like all my questions and concerns were answered very adequately. Everyone took the time to explain all options and help me in any way they could. I would recommend Don Franklin to anyone I know and I will continue to return in the future for all my Nissan needs. Huge thank you to MJ and everyone else involved in this process. You guys are GREAT!!

Report a concern   May 23, 2023 — Rated 9 out of 10 by Ronald Florence Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was good and answers to questions were given quickly. This was my first experience with the service department and everything went smoothly.

Report a concern   May 23, 2023 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan PRO 4X is the best midsized truck I have ever owned and I have had a lot of them including 7 Tacomas which cannot compare to the Frontier.

Report a concern   May 23, 2023 — Rated 9 out of 10 by D.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff

Report a concern   May 23, 2023 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in the service department is amazing!

Report a concern   May 23, 2023 — Rated 10 out of 10 by Tammy Ori Don Franklin Lexington Nissan - Service
What do you like about our products and services?

fast and a thorough check up that got me ready for my vacation!

Report a concern   May 23, 2023 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was very happy with my service

Report a concern   May 22, 2023 — Rated 10 out of 10 by W.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service.

Report a concern   May 20, 2023 — Rated 10 out of 10 by Phillis Cleaver Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly customer service and knowledgeable. I trust them and that's a big plus for me! Highly recommend them.

Report a concern   May 19, 2023 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service was awesome

Report a concern   May 19, 2023 — Rated 10 out of 10 by C.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service!

Report a concern   May 19, 2023 — Rated 10 out of 10 by C.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

10


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