- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
Friendly staff.
Had a previous engagement and the staff made sure that I didn't miss the appointment.
Fast, friendly, and reasonable.
Friendly service and quality of cars.
Service was rapid and efficient, all of the staff are friendly.
Service staff are outstanding.
Always friendly, knowledgeable, and efficient.
Quick service and good prices!
Very much
Quick appointment available in an emergency - knowledgeable Staff.
Clear and speedy resolution of issues. No hidden surprises...great communication.
Care as to what is going on
On my way from Tampa, FL to Lexington, KY, I had serious tire damage due to not being able to avoid debris on road. Nissan Connect connected me to Chris Rivard at Don Franklin Nissan. I was able to get to Lexington on donut tire from 120 miles south (Jelico, TN). Chris was able to get my tire replacement scheduled under my road hazard coverage. There was also breakline damage from the debris. Chris was able to order parts for breakline and got the repairs to breakline and tire replacement in record time. He made sure I was shuttled to and from the hotel where I was attending convention. Then I was back on the road south to Tampa, FL on the day I originally planned to return home.
I am greatful to Chris and all he did in such an efficient and effective manner. On a scale of 1 to 10, Chris is a 20 in my book. Thank you Chris and Don Franklin Nissan.
Everyone was thorough and professional.
Very happy
Very quick and efficient
That you take good care of my car. That you have the parts
Based on experience I am very confident that your service managers will see to it that Iget the services I need and that your technicians will provide first class service.
Wonderful service everyone was personally and make sure we felt welcome and knew everything we need to know about our new car are salesman. M J never was pushy was wonderful. We told him what we wanted. He did what we wanted. Walt was wonderful as well. He made sure I knew everything on my car and how to work it never been treated like this before.
Terrell was great
Jennifer Dailey is a true asset to Don Franklin. Always a pleasant experience dealing with her.
Service team is top notch.
I like the deal that Don Franklin gives.
Services were amazing I was very comfortable and received the best associates.
Salespeople ( MJ and cupcake) very personable.
Brian helped us get a new Nissan. He was very Knowledgeable and honest when talking us through the process. All the staff were exceptionally caring and thorough in our experience.
Excellent service
Good communication throughout the process.
Fast and professional service. Jennifer Dailey is always very helpful and keeps me informed on the status of my vehicle. Prices for service and repair are also very reasonable.
friendly service, professional sales personel
Yes I would recommend a person too you guys you all was take good care or me