Customer Testimonials

Ron is always ready and willing to help. He listens to me and my input on what’s wrong with the car.

Tanner was wonderful! He drove with me in the car to hear the problem, and he figured out the problem. I would trust him with any future maintenance or problems.

our last two leasing experiences have been great! we will recommend you to everyone. we appreciate honesty and professionalism!

Nice people and vehicles big fan on Nissan

Appointments are easy to make and do not have a lot of lead time. Work time estimate and cost estimate are fairly accurate.

I love Jennifer and Ron!!! Top notch.

We didn’t have any problems out of the Nissan.

We have used Don Franklin service for the life of our Rogue. They (and our Rogue) do a great job.

Efficient and friendly personnel.

Ease of services and friendly people.

Very friendly and fast!

MJ is a person in sales that is great to deal with and he cares about the customers needs and wants and understands them

Everyone went the extra mile to make sure I got the vehicle I wanted

Very courteous Service Agents!!

I made an appointment to fix recall issues with the Nissan service dept. Tanner was helpful and friendly

Great friendly knowledgeable staff.

I liked the seamless way that your agent Jennifer Dailey in the service department was able to contact my Nissan dealer in Augusta, GA to replace a brand new tire that was damaged in Lexington. The tire was one week old. Everyone at your agency was very helpful.
Thanks so much.

Great, efficient work. Reasonable fee. Very polite people working in service dept.

Great Products with Great People and Service

From the time I called for and appt, until my car was serviced, IT WAS GREAT, service people were great they keep you informed about your car, I would recommend Don Franklin to anyone.

Good product, and quality service. 👌

Everyone was very nice and welcoming. All was explained prior to any work and then followed up with an explanation of everything that was done. All was completed ahead of my expectations! And the car was washed! Very nice experience.

The process was fairly easy. I received the on the road price via email. I received a descent price for my trade. I felt it was a pretty good deal all the way around. The finance guy was quick and answered the questions that I had. I really can't complain.

The service was super fast, the agent explained everything related to the service of my car. I appreciate that a lot

Friendly staff.

Best service and product

Good service

Professional and courteous.

Appointment for oil change was prompt. Found the problem on the sound of the engine and exhaust fumed.

The Staff are very professional, polite and respectul, your cars are are top notch