Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 1, 2023 — Rated 10 out of 10 by Tonya McCoy Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Stan was very helpful in finding me the SUV I wanted. It wasn't on there lot but had someone bring it in front another town and it was exactly what we wanted. The process was easy.

Report a concern   August 1, 2023 — Rated 10 out of 10 by Andy Cain Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone I dealt with from start to finish was polite, helpful and very knowledgable.

Report a concern   July 31, 2023 — Rated 10 out of 10 by David Jones Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Service prompt polite, & reasonably priced.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Christopher Hodges Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was very knowledgeable about the vehicle i but and treated me with respect

Report a concern   July 26, 2023 — Rated 10 out of 10 by Jeffrey Whitney Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

A great dealership with great employees who make the car buying experience enjoyable and stress free. They had exactly the vehicle I was looking for and I got the deal I wanted. My sales consultant Terrell Harris was great to work with and I could not be happier with the whole experience and my new Nissan Armada.

Report a concern   July 25, 2023 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like the cars, though I wish they hadn’t gotten rid of the Rogue Sport. The cars ride smoothly, and are very comfortable and sporty.
I have also appreciated the salespeople. MJ was easy to work with, and Walt was a great teacher. I didn’t feel pressured, which I like.

Report a concern   July 14, 2023 — Rated 10 out of 10 by Terry Cioci Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

stan standifer was my sales agent, best and easiest car experience i ever had. lindsay anderson was excellent too.

Report a concern   July 13, 2023 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I liked how attentive and helpful everyone at the dealership was before and after I purchased my new car.

Report a concern   July 13, 2023 — Rated 9 out of 10 by Yolanda Cole Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The point system which saves me on the cost of my services.

Report a concern   July 13, 2023 — Rated 10 out of 10 by David Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Welcoming, friendly atmosphere and service every single time!

Report a concern   July 12, 2023 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

It was easy to work with sells person and staff The car was reasonably priced. I haven’t had it long enough to say more right now.

Report a concern   July 12, 2023 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly service! Jennifer is fantastic’

Report a concern   July 7, 2023 — Rated 10 out of 10 by Pat Higgins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Communication with the customers before, during and after.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Lewis Weathers Jr Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The attention my salesman Bob glass and the whole team showed me. Great job

Report a concern   July 6, 2023 — Rated 10 out of 10 by Linda Morefield Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always helpful service with a smile and my vehicle is still running well after 100,000 miles!

Report a concern   July 5, 2023 — Rated 10 out of 10 by Bobby Walter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner is a very good Service Advisor.

Report a concern   July 5, 2023 — Rated 10 out of 10 by H.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great selection and very fast lease paperwork!

Report a concern   July 5, 2023 — Rated 10 out of 10 by Theresa Hayes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service in and out

Report a concern   July 5, 2023 — Rated 10 out of 10 by Eric Hobson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Outstanding service crew lead by Ron.

Report a concern   July 3, 2023 — Rated 10 out of 10 by Betty Carson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was quick and everyone was friendly and professional.

Report a concern   July 1, 2023 — Rated 10 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service

Report a concern   June 30, 2023 — Rated 9 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Super friendly staff. Very thorough and knowledgeable. Didn’t feel like I was pushed to make a purchase.

Report a concern   June 30, 2023 — Rated 10 out of 10 by Joyce Lyons Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service department. Easy to schedule an appointment and work is always completed as promised.

Report a concern   June 30, 2023 — Rated 9 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service advisor Tanner was wonderful. He kept me calm and focused at a time I was pretty upset with Nissan North America. ( I was approximately 1000 miles past my warranty for my transmission) He was patient with me and made the experience very positive for your dealership. Your staff is proof of my belief that we are not loyal to corporations, our loyalty is with the local people that take care of us.

Report a concern   June 30, 2023 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly people

Report a concern   June 29, 2023 — Rated 10 out of 10 by Pat Gerstle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was fast, friendly, and very accurate!

Report a concern   June 29, 2023 — Rated 10 out of 10 by V.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was great! The advisor was very respectful and they did a great job on my car!

Report a concern   June 29, 2023 — Rated 10 out of 10 by E.J. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Staff was easy to deal with.

Report a concern   June 29, 2023 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the friendly and personable service.

Report a concern   June 29, 2023 — Rated 10 out of 10 by N.Y. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly and listened to my needs


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