Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 26, 2025 — Rated 10 out of 10 by Rosa Hicks Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very helpful honest

Report a concern   August 26, 2025 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I have no answer other than I I like all your employee Pleasedont share my name! thank you

Report a concern   August 25, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is on time fast and the staff is very courteous

Report a concern   August 25, 2025 — Rated 9 out of 10 by N.T.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The ability to give me a loaner while my vehicle is being serviced so that I was able to get to work.

Report a concern   August 25, 2025 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Our salesman, MJ Carpenter, was awesome! Very knowledgeable and helpful throughout the entire sales process. Highly recommend!

Report a concern   August 23, 2025 — Rated 10 out of 10 by Henry Wedeking Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Consistent good workmanship and friendly assistance in each time I need service or assistance with a question.

Report a concern   August 23, 2025 — Rated 10 out of 10 by Angela Ledford Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Amazing customer service- friendly, knowledgeable and responsive. Service is always on time and in a timely manner.

Report a concern   August 22, 2025 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was met w advisor an took my tire in for repairs an patched. My waiting time was short. Tire was patched an placed in my vehicle.. The price was very reasonable an update on my service was reported In a timely manner.

Report a concern   August 22, 2025 — Rated 9 out of 10 by S.T.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We prefer service at a Nissan dealer for our Pathfinder.

Report a concern   August 22, 2025 — Rated 10 out of 10 by Thomas Woods Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great customer service from our sale's person to the GM and our software instructor. All in all a pleasant experience. My wife was in car sales for her whole career and said it was the best experience she has had with a dealership the size of Don Franklin. Your dealership also helped a friend with a lease problem that her previous dealership could not solve. Don Franklin solved it in a few hours. Another reason we chose this dealership. You all are the best large dealers we have dealt with. Thank You for your great service.

Report a concern   August 22, 2025 — Rated 10 out of 10 by J.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Enjoy Nissan cars and service is good.

Report a concern   August 22, 2025 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional

Report a concern   August 22, 2025 — Rated 10 out of 10 by G.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient, courteous, and explains all repairs.

Report a concern   August 20, 2025 — Rated 9 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Helping me keep up with service!

Report a concern   August 20, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Short wait time for service.

Report a concern   August 20, 2025 — Rated 10 out of 10 by Robert Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and good service. I will return.

Report a concern   August 20, 2025 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is always very efficient, and they try to accommodate my schedule. Always very friendly.

Report a concern   August 20, 2025 — Rated 10 out of 10 by Nathan Poynter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Weight room is always very clean refrigerator stocked with water. Coffee pot is always ready to be used. Bathrooms are always clean. Customer service is always great. They get you in and out and under 45 minutes sometimes less!

Report a concern   August 19, 2025 — Rated 10 out of 10 by Francisco Mata Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick, Quality, customer oriented

Report a concern   August 19, 2025 — Rated 10 out of 10 by Lunelle Matthews Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is always do helpful. I schedule spy and they follow up in timely fashion

Report a concern   August 19, 2025 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Organized, transparent, easy

Report a concern   August 19, 2025 — Rated 10 out of 10 by Charles Williams Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very nice, friendly and actually knew what they were talking about. The sale was great and the financing manager was very nice and really knowledgeable.

Report a concern   August 19, 2025 — Rated 10 out of 10 by H.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very consistent and convenient and informative. Leaves me feeling confident that my vehicle is up to par!

Report a concern   August 19, 2025 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great salesperson,very accommodating to our schedule and very knowledgeable

Report a concern   August 19, 2025 — Rated 10 out of 10 by John Stegner Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent diagnostic and repairs!

Report a concern   August 19, 2025 — Rated 10 out of 10 by John Graves Ii Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very quick and truthful about service.

Report a concern   August 19, 2025 — Rated 10 out of 10 by N.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is knowledgeable, helpful and not pushy. Amazing group!

Report a concern   August 18, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I enjoyed the new facility, the warm greeting when I arrived and the great service I received from Jennifer.

Report a concern   August 16, 2025 — Rated 10 out of 10 by Jennie Warfield Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Buying my car was easy and your service department has been great. Everyone I've dealt with in your business has been great.

Report a concern   August 15, 2025 — Rated 10 out of 10 by N.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good.


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