Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 21, 2026 — Rated 9 out of 10 by Melissa Grimes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly. They get the job done. I would like more availability for services. I think the service is great .

Report a concern   April 21, 2026 — Rated 10 out of 10 by D.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service. Treated good by everyone.

Report a concern   April 21, 2026 — Rated 10 out of 10 by Jo Ellen Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the personalized service and the promptness. Jennifer is exceptional in knowing my vehicle. The waiting room is so nice. Pleasant experience.;

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and seems accurate acceptable service. Jennifer is a good service representative.

Name removed

Report a concern   April 21, 2026 — Rated 10 out of 10 by K.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service team and excellent customer service!

Report a concern   April 21, 2026 — Rated 10 out of 10 by Haven Graves Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and easy service. Well done. Great people

Report a concern   April 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Coupons for oil changes

Report a concern   April 20, 2026 — Rated 10 out of 10 by April Golackey Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff make it more appealing to the consumer

Report a concern   April 20, 2026 — Rated 10 out of 10 by S.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and efficient!

Report a concern   April 18, 2026 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough inspection

Report a concern   April 16, 2026 — Rated 10 out of 10 by V.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This oil change was quick and efficient. Good advice about tires. Waiting area much improved since my last visit.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Cameron Peterson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone treats me like Family even after I left from working there. Great place!

Report a concern   April 14, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department is fast and efficient.

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service,friendly staff and easy scheduling.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Linda King Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have received very good service from Don Franklin. They are very attentive and prompt when i take my car in for service.

Report a concern   April 14, 2026 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service team and they get you in and out quickly.

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service. Jennifer Daley is always great.

Report a concern   April 14, 2026 — Rated 10 out of 10 by E.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

New service center. Efficient service

Report a concern   April 13, 2026 — Rated 10 out of 10 by Angela Ledford Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Top notch service by folks that make you feel welcomed, appreciated and valued.

Report a concern   April 13, 2026 — Rated 10 out of 10 by David Adams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, professional, and explain what has been done or needs to be done.

Report a concern   April 13, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your excellent job and maintenance in my car and customer service.

Report a concern   April 13, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and it didn’t take long!

Report a concern   April 13, 2026 — Rated 10 out of 10 by Josiah Hale Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything went well from walking in and talking to a salesman to purchasing the vehicle. Huge thanks

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and service took as long as expected.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Michael Howell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ya'll did a great job in fixing my truck and the price was less than I expected.

Report a concern   April 11, 2026 — Rated 10 out of 10 by N.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

When you have an appointment yo get in. On time Jennifer keeps me well informed and gives me good advice they wash your car when the service is complete which makes it real nice I really like my Rouge

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, quick service. Convenient to schedule. Competitive pricing.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service and great customer service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Virgil Reynolds Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and friendly service. Very fast and thorough. The service crew is top notch!

Report a concern   April 10, 2026 — Rated 10 out of 10 by E.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice facility with courteous & friendly staff. Had to wait about an hour for my service/repairs, and was quite comfortable.


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