Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by N.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and timely service.

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your good customer service, your prices. I was a Service Manager for Glenn Nissan and Service Director and Parts Director for Glenn Infiniti. And Worked with Infiniti North American. We were ranked number one for fixed right the first time and 100% Customer Satisfaction for North America so I know what it takes to give great service. I don't trust many people working on my Nissans. Thanks for the great Service you do for me.

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ease of purchase snd no presdure

Report a concern   May 20, 2026 — Rated 10 out of 10 by F.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

NA

Report a concern   May 18, 2026 — Rated 10 out of 10 by L.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is always top notch. I am always kept in the loop on what is going on with my vehicle and any issues or concerns are always explained. The staff always go above and beyond.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Fast and professional service. Knowledgeable staff

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The inventory and friendly/professional staff

Report a concern   May 14, 2026 — Rated 10 out of 10 by Garrett Denniston Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan products since I own a Nissan and friendly service!

Report a concern   May 14, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The employees

Report a concern   May 14, 2026 — Rated 10 out of 10 by Diana Carter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Original Nissan parts. Good service:

Report a concern   May 14, 2026 — Rated 10 out of 10 by Patricia Waggener Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service appointment was performed in a timely manner. The various factors of the service were explained to me by the Service Representative.

Thank you.

Report a concern   May 13, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always wonderful to deal with!

Report a concern   May 13, 2026 — Rated 10 out of 10 by S.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast friendly and efficient!

Report a concern   May 13, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All went well!!Thank you!!

Report a concern   May 13, 2026 — Rated 10 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people that don't try to constantly upsell me.

Report a concern   May 13, 2026 — Rated 10 out of 10 by Wanda Malais Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service!

Report a concern   May 13, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Selection of vehicles

Report a concern   May 12, 2026 — Rated 10 out of 10 by Russell Gorham Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is top notch, people are super friendly and helpful.

Report a concern   May 12, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service, friendly staff.

Report a concern   May 12, 2026 — Rated 10 out of 10 by Anthony Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We receive Red Carpet service and are treated like family any time we are there. We wouldn't trust anyone but Don Franklin service to touch our vehicles.

Report a concern   May 12, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   May 11, 2026 — Rated 10 out of 10 by Lawanna Treadway Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The personal treatment we receive is the best every time we've come in for service for nearly 20 years.

Report a concern   May 11, 2026 — Rated 10 out of 10 by W.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in the Don Franklin Nissan Service department is always pleasant to work with. The team gets me in and out. They are thorough with their inspections and I trust them with their recommendations.

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fair deals

Report a concern   May 11, 2026 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service- professional, courteous, fast and thorough.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Carol Prather Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly, knowledgeable, thorough, and very attentive personalized service! Jennifer Dailey Pendygraft and her team are the best!

Report a concern   May 11, 2026 — Rated 10 out of 10 by K.O.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They explain what is wrong with your vehicle and explained the price also. Very friendly and pleasant to deal with.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Lisa Catlett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always had a good experience with Don Franklin Nissan Service. Work done timely and the staff are friendly and helpful.

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is great and very helpful and knowledgeable.


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