Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 11, 2025 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really like my Nissan Rogue Platnum.
Great service Department Chris is always pleasant Service Advisor.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Daniel Fink Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Just about every type of car. Great sales staff and service.

Report a concern   August 11, 2025 — Rated 10 out of 10 by K.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff are helpful and very efficient. Everything was completed in a timely manner.

Report a concern   August 11, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Conscientious

Report a concern   August 8, 2025 — Rated 10 out of 10 by Scott Hanson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ has been terrific and very responsive to all our questions and enquires

Report a concern   August 8, 2025 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and helpful team

Report a concern   August 7, 2025 — Rated 9 out of 10 by B.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

John and Eric were great to work with! No pressure at all. Can highly recommend them!

Report a concern   August 7, 2025 — Rated 10 out of 10 by L.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

New service area for nissan.

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very clean service department
Good communication
Knowledgeable and friendly staff

Report a concern   August 6, 2025 — Rated 10 out of 10 by H.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Nissan has always been a big part of my family. They are quality products. This was my 1st visit to a Don Franklin dealership and had a great experience. I had a very nice salesman who could and did answer all my questions and concerns.

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service completed same day as scheduled.

Report a concern   August 6, 2025 — Rated 9 out of 10 by Samuel Tompkins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Not used enough to be able to rate services, but so far, the service I received has made my vehicle run better

Report a concern   August 6, 2025 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and efficient

Report a concern   August 6, 2025 — Rated 10 out of 10 by T.A.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Every vehicle I’ve purchased including when Infiniti was there has been from your dealership. Even my very first car in 1998.

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and helpful.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Tracy Allison Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and helpful Service Center Staff!

Report a concern   August 6, 2025 — Rated 10 out of 10 by P.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service advisor Chris Rivard was very helpful in explaining what had to be done to rectify the problem. Replacing LED fixtures had a high price but I understood it was the only solution.

Report a concern   August 6, 2025 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron in Service Dept was very helpful. My wife and I live 200 miles away and she had car trouble, we towed to you for help. Ron was informative and we enjoyed dealing with him.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Sharon Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My car was in and out of service in 30 minutes—oil change, tire rotation and recall repair!! That’s fast!!

Report a concern   August 6, 2025 — Rated 10 out of 10 by Marvin Johnson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone that I spoke to was very friendly and professional. I have already been telling everyone that I know they should check Don Franklin if they are looking into another vehicle. Thank you for your help on helping me to get an awesome truck, and a Big Thank You to MJ Carpenter for your help!

Report a concern   August 6, 2025 — Rated 9 out of 10 by G.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was a shining and new building. Poor building design with service reps center way to small. Smoothed together. Really disappointed with tht.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Kimberly Mitchell Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The service was great. Very nice and helpful staff. Ray was awesome. He was extremely helpful. I would recommend you all to my friends and family.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Daniel Fink Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great cars and great service!

Report a concern   August 6, 2025 — Rated 9 out of 10 by D.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great car for a good price

Report a concern   August 4, 2025 — Rated 10 out of 10 by Jorge Solano Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service the advisor and the repair guy did a good job and the New building is amazing everything is good great service thanks

Report a concern   August 2, 2025 — Rated 10 out of 10 by O.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Competence

Report a concern   August 1, 2025 — Rated 10 out of 10 by A.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service advisor was knowledgeable and very professional. Only recommends what is needed for service. Awesome!!!

Report a concern   August 1, 2025 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and communicative

Report a concern   August 1, 2025 — Rated 10 out of 10 by K.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Best rates around.
Friendly atmosphere.

Report a concern   August 1, 2025 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

good people


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