Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 10, 2026 — Rated 10 out of 10 by S.T.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service writer very helpful
Report a concern   March 10, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service, reasonable price.
Report a concern   March 9, 2026 — Rated 10 out of 10 by Francis Nyandoro Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was awesome. He really helped us get our car fixed and running smoothly. I would define recommend Ron Franklin Nissan.
Report a concern   March 9, 2026 — Rated 10 out of 10 by June Mizoguchi Don Franklin Lexington Nissan - Service
What do you like about our products and services?

New remodel building looking so good and waiting room was very very nice. Great service and nice shop personnel greats you and not pushing to sell either.

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service, everyone was super friendly, waiting area is nice and very quick service!
Report a concern   March 9, 2026 — Rated 10 out of 10 by H.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like my frontier the service dept really take care of me. I would definitely look into trading up in a few years.
Report a concern   March 9, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was quick. People made it easy.

Report a concern   March 7, 2026 — Rated 10 out of 10 by W.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your people; service, sales, and parts.
Report a concern   March 7, 2026 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Not at this time.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Cody Mattingly Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   March 6, 2026 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your personnel are seasoned and helpful. Thanks 😊

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Nissan. Staff seem to always be helpful, wait isn't long.
Report a concern   March 6, 2026 — Rated 10 out of 10 by David Greene Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

5th vehicle bought from you. Good service and excellent staff
Report a concern   March 6, 2026 — Rated 10 out of 10 by Patricia Millikan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Employee very nice and knowledgeable. Wait time was fast.

Report a concern   March 5, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is always quick and efficient and the staff are kind and understanding.

Report a concern   March 5, 2026 — Rated 10 out of 10 by Brittany Montgomery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Able to schedule from the app on my phone, quick check-in, enjoyable atmosphere, while waiting for my vehicle, and the staff was very polite
Report a concern   March 5, 2026 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are knowledgeable and friendly. Plus, the customer wait area is very clean as well as the restrooms.
Report a concern   March 5, 2026 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff

Report a concern   March 5, 2026 — Rated 10 out of 10 by L.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris has the best customer service! He is very warm friendly and always greets you with a smile. I waited for my car to be service and I was in and out within 30 minutes. Fantastic service.

Report a concern   March 5, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff to work with . I have purchased 4 vehicles from them .Great group of people sales and service

Report a concern   March 4, 2026 — Rated 10 out of 10 by Patricia Hays Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good vehicles. Fast efficient & I like to think service

Report a concern   March 4, 2026 — Rated 10 out of 10 by Gary Mabley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is always very helpful when I come for service on my vehicles.

Report a concern   March 4, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   March 4, 2026 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Extremely friendly and care about the customer
Report a concern   March 4, 2026 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate fitting me in get my car repaired. And especially giving me loaner and taking me to work.

Report a concern   March 3, 2026 — Rated 10 out of 10 by Carmen Elery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service. Prompt attention and quick job execution.

Report a concern   March 3, 2026 — Rated 10 out of 10 by R.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I didn’t buy a car from them but that is only because I decided on another vehicle. I can’t say enough about sales manager Walt. He was fantastic. I was impressed by the entire staff. You all have a solid crew on Richmond Rd in Lexington KY.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Everett Blevins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everybody’s friendly and professional
Report a concern   March 2, 2026 — Rated 10 out of 10 by L.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything
Report a concern   March 2, 2026 — Rated 10 out of 10 by Lisa Snapp Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional, polite and helpful


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