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Customer Testimonials
I had a recall on my Rogue and at first they said it would take about 2 hours to fix. However it was fixed in about an hour and was great. Ron in the service department really took care of me.
Everyone was awesome!!! Will definitely be back!!!
Great service all the way around.
The guys went out of their way to find the car I wanted. everything was settled fast and we were pleased with the salesperson Stan, Marcus the Fand I guy, Wyatt was excellent with showing us the vehicle, Stan’s manager was super too.
Greate sales staff
Good work and done quickly
Straight forward
I lease a Nissan ‘23 Rogue, and service has always been performed promptly efficiently and easily.
Friendly customer service
The service rep and all others were very professional and did the work win a timely manner...very courteous...it was a pleasure to be with them and my stay was very comfortable with a cup of coffee offered...
Everything goes so smoothly and everyone is so nice and helpful.
Fast courteous service with friendly people
Salesman Andrew Robinson was great. Sales manager Walt very informative
This is my second Nissan. The first was still driving great at 181,000 miles.
Quick and detailed.
The best service writer I have ever dealt with! Jennifer and Josiah treat me as if I were their mother trying to get repairs done!
The workmanship has been exemplary! Parts department might need a little attention as an appointment was made but parts were not ordered to complete job. Other than that all good !!
Everything was so easy. From making an appointment to having the service done.
Very happy and definitely recommend!!
Service
Fast professional and very knowledgeable staff and service members
Everyone was friendly and I loved the Nissan 2.0 design
Na
Great customer service!
People are friendly and helpful
Very timely service, kept well informed throughout the process. Friendly staff.
Very friendly and courteous and professional to help when bringing in a vehicle. Able to communicate with me about mine when it was necessary. The loaner vehicle I was provided was really great. I really liked the car.
They are always pleasant and willing to work with you to give you best service for your dollar!
Customer service friendly
Don Franklin Staff are a great team! I was very fortunate to work with Chris in the service department. He always was up front with the maintenance on my Pathfinder. I never had bought another vehicle without paying the first one off. However, last week I decided to meet with Jill about the possibility of purchasing a new Pathfinder while getting my oil changed. I never thought I would be leaving in a brand new Pathfinder with a considerable lower monthly payment. Jill is a 10 out 10! She was awesome to work with through the whole process. I also need to mention Walt, whom provides top of the line customer service. I will always be a Don Franklin Fan!
This is only my second service- everyone is nice and friendly- answers questions and excellent work on our vehicle.
Ease of scheduling service. Appointments are quick and employees are friendly.