- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
Fast and easy to deal with. Always do a great job.
I loved the salesman and manager. Although I didn’t purchase I am sure eventually I will.
I like the waiting area. There’s plug ins for computers! The people weee knowledge and friendly. Prices were a little steep but so is everything else!
I recently brought in our 2019 Nissan Pathfinder for its 100k mile service, and the experience was excellent from start to finish. The service advisor and the rest of the team were professional, courteous, and took the time to go over everything in detail. The facility was clean, organized, and comfortable—which made the wait more pleasant.
Even though the service was a bit expensive, I appreciated the thorough explanation of what was being done and the follow-up to ensure everything was completed to my satisfaction. This kind of attention to detail gives me confidence that our vehicle is in good hands.
Overall, I was very pleased with the products and service and would definitely recommend them to others needing high-quality maintenance or repairs.
Thank you for the great work!
Great wide selection of vehicles. The buying process was faster than normal.
Ray is absolutely the best. He was extremely helpful and answered all my questions. I didn’t feel pressured at all. He is the reason I felt confident in buying my car.
Cooperative and frystsff
You fixed what needed to be fixed.
Staff is always friendly & knowledgeable. Never had an issue with any service.
Fair pricing. Friendly staff.
Customer service is top notch! Staff go above and beyond. We have never received anything less than stellar.
The service team is phenomenal! They are always upfront and honest and their customer service is always top notch.
Friendly people job well done!
The service was quick!
They kept me very informed,and got me feeling xed in a timely manner.
Dependable and efficient,
Friendly staff, prompt service, was not scammed into buying a new tire. Appreciate honesty about what my car really needs.
I appreciate the transparency in pricing, low dealer fees in addition to list price, excellent conditioning of the car I ultimately purchased, and the clear communication through the process of viewing and purchasing. I will definitely recommend Don Franklin to friends and family and if we find ourselves looking for another vehicle check your inventory. Thank you!
Sales and staff and service personnel are awfully nice and considerate. I appreciate that a lot.
All service providers were very friendly and not pushy about upselling.
THE PE0PLE DID YOU ALL PROUD .. LIKED YOUR NEW SET UP..
The cars I bought from you were very reliable & your service has been good also.
Great people to work with. Always easy to get in.
The services is super good!
Brian was the best, so helpful and nice!
They are honest and are not pushy
We had the oil changed. When we got home I found a piece on the floor board. It was too dark to see where it went but should have have been put back on as it was not on floor when we took car in
Great customer service and quality service
Ron has always been very friendly and helpful when it comes to service. He is professional and doesn’t beat around the bush. When you have an issue he looks to fix it and communicates very well!
The personal service