Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 21, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff there are awesome. Whatever problems arise you fix them!!

Report a concern   July 21, 2025 — Rated 10 out of 10 by Shauna Flanery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I had my oil changed it was a very quick service. Allen was very friendly and helpful. He explained everything very well with all services or things that needed to be done.

Report a concern   July 21, 2025 — Rated 10 out of 10 by H.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Upfront information

Report a concern   July 21, 2025 — Rated 10 out of 10 by W.L. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Jenifer is outstanding to work with

Report a concern   July 21, 2025 — Rated 9 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Use OEM and very informative. Do the service in timely manner when you have appointment and are waiting. Washed the vehicle. Thanks

Report a concern   July 19, 2025 — Rated 10 out of 10 by Joseph Manley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like Nissan vehicles and the service I get

Report a concern   July 19, 2025 — Rated 10 out of 10 by Nancy Ricker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice and efficient

Report a concern   July 19, 2025 — Rated 10 out of 10 by O.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very clean and friendly

Report a concern   July 18, 2025 — Rated 9 out of 10 by P.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always ready for me and service with a smile. Clean and accommodating . Seemed to take a little longer this time but ok. Thanks for car wash .
Appreciate

Report a concern   July 18, 2025 — Rated 9 out of 10 by A.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Just a Nissan fan! Great financing option on new cars

Report a concern   July 18, 2025 — Rated 10 out of 10 by Brian Kinney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

VERY COURTEOUS AND KNOWLEDGEABLE

Report a concern   July 18, 2025 — Rated 10 out of 10 by Aldecio Dousseau Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly approach.

Report a concern   July 18, 2025 — Rated 10 out of 10 by Manuel Santos Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

💯 Top notch

Report a concern   July 18, 2025 — Rated 10 out of 10 by R.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They did what they said and the process what they said it would be

Report a concern   July 18, 2025 — Rated 10 out of 10 by Chasity Raisor Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We liked the hustle of Bryan Turnage. He made things happen and helped us surprise our daughter.

Report a concern   July 18, 2025 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I was welcomed and I felt comfortable in speaking with Bryan. Left with a Nisson Rogue and I love it!

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris does a great job explaining what services you need and after, explains the results.

Report a concern   July 18, 2025 — Rated 10 out of 10 by H.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt service, fair pricing

Report a concern   July 18, 2025 — Rated 10 out of 10 by W.E. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The service was great and the car is great to drive.

Report a concern   July 18, 2025 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff.

Report a concern   July 18, 2025 — Rated 10 out of 10 by B.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Wonderful work you all do

Report a concern   July 16, 2025 — Rated 10 out of 10 by Bill Vance Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in service has always been a big help when I bring my car in

Report a concern   July 16, 2025 — Rated 10 out of 10 by W.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have been wanting to test drive a newer Nissan frontier 4x4 . Good quality fit and finish, but the steering was way too heavy. Plenty of power. Your salesman (Rashod Harrison) was very professional and courteous. Would definitely give you guys a shot at my future purchase. Debating whether to keep my Ford F-150. Some rust, runs good, 151k

Report a concern   July 15, 2025 — Rated 10 out of 10 by Kenneth Moulton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It’s thorough and in a reasonable time.

Report a concern   July 15, 2025 — Rated 10 out of 10 by H.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything. Friendly staff. Very well detailed service

Report a concern   July 15, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, efficient, friendly

Report a concern   July 15, 2025 — Rated 9 out of 10 by Yalinia Kumar Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   July 15, 2025 — Rated 10 out of 10 by Rick Fromm Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You guys are always on time and efficient. I appreciate the way you get me in and out and you stick to what I have requested.

Report a concern   July 15, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Punctual
Clean surroundings
Courteous staff

Report a concern   July 15, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Sales staff were very helpful and informative. Nice selection of vehicles.


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