Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 1, 2025 — Rated 10 out of 10 by Deborah Cyrus Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast servicd

Report a concern   August 1, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice folks
Good service

Report a concern   August 1, 2025 — Rated 10 out of 10 by Jordan Byrd Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bryan was great, made the process super easy and stress free! Ended up leaving with a 2024 Nissan Rogue and I’m obsessed!!!!

Report a concern   August 1, 2025 — Rated 10 out of 10 by K.A. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Informative, friendly, painless

Report a concern   July 31, 2025 — Rated 10 out of 10 by Joylyn Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I bought a new 2010 Maxima and have always been back for service. Products have always been good and Jennifer is very kind and does her job well.

Report a concern   July 31, 2025 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Stan was very polite, when I told him I needed out the door price over the phone mid day, next morning I had information i needed. Stan made it the experience great. I also had explained after visitings 4 dealerships prior to your location. All other dealer immediately started with add on product from as low as $700 towards as $3500 dollars. MSRPS are high enough without adding to the sticker shock and
interest rates to the consumers. The trade in offer was fair, dealership looked great and the zero interest rate offer and 1.9 % was fantastic due to the current economic climate. If you can continue to offer those types of finance options to consumers on select models. I truly believe you have a winning strategy compared to other dealers. I just may make you all my preferred go to auto provider for me and my family in the future.

Report a concern   July 31, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer always takes good care of me. The service is always professional, timely and polite 👍🏿

Report a concern   July 31, 2025 — Rated 10 out of 10 by George Green Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was the most pleasant sales person that we have ever worked with. When we want to trade up we will come back to see him .

Report a concern   July 31, 2025 — Rated 10 out of 10 by K.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service department does an excellent job

Report a concern   July 31, 2025 — Rated 10 out of 10 by Jessica Perez Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Customer service is great! Don Franklin family will take great care of you : )

Report a concern   July 31, 2025 — Rated 10 out of 10 by K.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

the salesman Mr Carpenter was very polite and professional he tried his best to make sure that everything I was looking for in a vehicle I got. I am very pleased with my traverse this is my second one they are top of the line in automobiles as far as I’m concerned. but in all fairness my daughter ( Eugenia Thomas) she is a two time buyer at Don Franklin lots her experience with the company is the very reason I became a Don Franklin customer thank you Name removed

Report a concern   July 29, 2025 — Rated 10 out of 10 by Lewis Cox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything.

Report a concern   July 28, 2025 — Rated 10 out of 10 by Nancy Hudnall Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was so nice and knowledgeable.

Report a concern   July 28, 2025 — Rated 10 out of 10 by I.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Profesional, courteous and fast

Report a concern   July 28, 2025 — Rated 10 out of 10 by James Flanery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

A really good group of people that puts the customer first. Have taken my Nissan to them since I have owned it and will continue to take it to them.

Report a concern   July 28, 2025 — Rated 10 out of 10 by H.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I'm very happy with the car I purchased—it's exactly what I was looking for. The staff were knowledgeable and made the entire process easy and fast, which made a big difference. Great service from start to finish!

Report a concern   July 27, 2025 — Rated 10 out of 10 by Keith Conley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the friendly staff

Report a concern   July 27, 2025 — Rated 10 out of 10 by Kevin Wilhoite Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service and knowledgeable people

Report a concern   July 27, 2025 — Rated 10 out of 10 by K.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was in and out quickly

Report a concern   July 27, 2025 — Rated 10 out of 10 by Denise Crosby Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is superb

Report a concern   July 26, 2025 — Rated 10 out of 10 by Raymond Carter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Kkjj

Report a concern   July 26, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your cleanliness and your people

Report a concern   July 26, 2025 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nice friendly and clean

Report a concern   July 26, 2025 — Rated 10 out of 10 by Donna Perry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliest customer service and Availability to accommodate.

Report a concern   July 26, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department is excellent.

Report a concern   July 26, 2025 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent communication from the staff. Ease of making an appointment and efficient service.

Report a concern   July 25, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality product and service.

Report a concern   July 25, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I always get honest on point service

Report a concern   July 25, 2025 — Rated 10 out of 10 by Sandra Neal Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

This is the 4th Nissan I’ve have bought from Don Franklin Nissan. I have nothing but Good to say about Nissans.Kudos to Bryan and Mike for a Wonderful Job they did making us feel like they cared.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Samuel Brown Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone I met was cordial and helpful . They were knowledgeable of their product and knew the pluses and minus . As well as their competitors.


Privacy Policy