Customer Testimonials
The employees are nice and helpful, kept me informed. And the repairs were completed in a timely manner.
They are dependable
Service is always on time and thorough.
Good efficient service.
So far, as for over 10 years and 7 cars later, so good. Good service, and friendly, courteous employees..
The service agents are courteous and professional.
Services were very good. Although I have only had the car a few days I am pleased.
I. Have been a satisfied customer with Don Franklin for several years now, happy to say I enjoy coming over to have service with my Buick. Scheduled appointment gets me right in without a lot of wait time. Also customer service is great. Love you all. Stay just the way you are.
Ransom was very friendly, personable and honest. He was able to get me into the car that I fell in love with and was very patient with me while my daughter had several melt downs during the buying process
Salesman Ransom Griffey. Honest straightforward salesman. Extremely happy with him. Finance part was not a good experience as they tried to put me in a 6.84 % loan and I qualified for 3.4% loan. Eventually got it worked out but disappointed it got to that point.
I enjoy the people and how I was treated
They are very efficient
I have no complaints
Convenient
The assistance was incredible. A fine salesperson, very thorough and able to certainly able to gather information quickly
On time service with a smile
I think it’s an excellent dealership very professional. The people are wonderful Steve JOHNSON. The sales manager over GMC was great and very knowledgeable. Will definitely do business there in the future.
The sales process was fantastic. My salesman Mike was outstanding in the service all around was incredible. I will definitely be back
I value the knowledge of the sales team. My family have leased/bought over 6 vehicles from Don Frankling over the past several years. They are dedicated to the community and provide excellent service to everyone. Their team demonstrates their caring and pride with how the relate to their customers over and over.
The ease of access to the facility and the prompt and friendly service employees.
Customer service is great
Amazing customer service and amazing service very welcoming and helpful!! MJ salesman is amazing!
Service was excellent and prompt
He was very experienced very nice. He know his job very well. He treat us the best. Give us the best price for my trading jeep. Give me the good price for the new GMC Yukon all the time we spend up there discuss about the prices cars trading all over. It was a great service salesman is a gentleman.
Excellent service
The service department does an excellent job clarifying costs, service plan of action, etc. There are no hidden costs. They seem to care about the customer needs and provide an excellent turnaround time!!
Ransom good guy. Still should have given me better price though . Or bought me a cheese burger ! Seriously good guy wish him the best
Great truck! The salesman was great. If I need another vehicle for my family I will definitely check with the same salesman again.
Quick. Big clean lounge to relax in.
Quick oil change