Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 25, 2025 — Rated 10 out of 10 by K.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very courteous service employees. Solved problem

Report a concern   July 25, 2025 — Rated 10 out of 10 by M.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

My personal vehicles have been GMC’s since y’all sold me one in 2015 but y’all service was excellent and my sales person is a very very nice person
Report a concern   July 25, 2025 — Rated 10 out of 10 by K.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

They got me in in great time courteous and friendly .
Report a concern   July 22, 2025 — Rated 10 out of 10 by Danny Waddell Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I have purchased two vehicles from Don franklin and both experiences were painless. They were extremely helpful and professional and all staff was professional and really was great.

Report a concern   July 21, 2025 — Rated 10 out of 10 by Joshua Clark Don Franklin Lexington GM Sales Department
What do you like about our products and services?

MJ and his staff is number 1, This will always and forever be our place to go!!
Report a concern   July 21, 2025 — Rated 10 out of 10 by Heather Leisner-Herr Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Marc Franco was so knowledgeable about the cars I was looking at. He helped me compare and decide.

Report a concern   July 19, 2025 — Rated 10 out of 10 by Ray Van Metre Don Franklin Lexington GM Service Department
What do you like about our products and services?

Trustworthy knowledgeable staff and high quality parts and service

Report a concern   July 19, 2025 — Rated 10 out of 10 by C.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Bryan is always so willing to help and there for us.
Report a concern   July 18, 2025 — Rated 10 out of 10 by L.F.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Honesty and professionalism

Report a concern   July 18, 2025 — Rated 10 out of 10 by Sonya Crumbie Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great customer service

Report a concern   July 18, 2025 — Rated 10 out of 10 by V.P. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina was very knowledgeable, and seems to care about the customer.

Report a concern   July 18, 2025 — Rated 10 out of 10 by K.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick and friendly service

Report a concern   July 18, 2025 — Rated 9 out of 10 by P.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The products I am not to familiar with. However, thus far the staff have been professional, kind and understanding. Great respect for the staff.
Report a concern   July 18, 2025 — Rated 10 out of 10 by L.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The friendly staff.

Report a concern   July 18, 2025 — Rated 10 out of 10 by Linda Marzolf Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina Kirby is a treasure and you are blessed to have her as your employee. She is always attentive to our customer service and wants. Our leased vehicles have been wonderful choices as Don Franklin GMC has been very good to offer us a variety of models in our price range. We continue to work with DF Auto Group because they are the best!
Sincerely,
LM
Report a concern   July 14, 2025 — Rated 10 out of 10 by David Sengel Don Franklin Lexington GM Service Department
What do you like about our products and services?

GM service
Report a concern   July 14, 2025 — Rated 10 out of 10 by G.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great products. Fantastic sales team.

Report a concern   July 14, 2025 — Rated 10 out of 10 by W.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fixed my truck.
Report a concern   July 14, 2025 — Rated 9 out of 10 by Ronald Meranda Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly Sales staff, non pressure experience. Knowledgeable about the automobiles they are selling.
Willing to assist on any questions asked.

Report a concern   July 14, 2025 — Rated 10 out of 10 by B.U. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Love GMC’s
Bought my 2nd one there today
Report a concern   July 14, 2025 — Rated 10 out of 10 by P.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The service team Steve Eric and I took a special liking to Ms. Katarina who all were attentive friendly and quite knowledgeable also helped the process go smoothly

Report a concern   July 14, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service

Report a concern   July 14, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   July 11, 2025 — Rated 10 out of 10 by Leticia Hagerman Don Franklin Lexington GM Service Department
What do you like about our products and services?

I was very pleased and impressed with everyone at Don Franklin. They worked very hard to make sure that I got the absolute best vehicle for me. They truly went above and beyond.

Report a concern   July 8, 2025 — Rated 9 out of 10 by Roy Campbell Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The sales associate, Andre, was very knowledgeable about the vehicle he was selling. He was mild mannered and easy to talk to.
Report a concern   July 8, 2025 — Rated 10 out of 10 by N.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ethan was wonderful, super responsive and very caring about getting the deal just right for me.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Jeffrey Davis Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good service and very timely.
Report a concern   July 5, 2025 — Rated 10 out of 10 by Richard Bowen Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service people are very friendly and curious

Report a concern   July 5, 2025 — Rated 10 out of 10 by M.D. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Your sales reps

Report a concern   July 5, 2025 — Rated 10 out of 10 by Douglas Lowry II Don Franklin Lexington GM Sales Department
What do you like about our products and services?

GM products are the best


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