Customer Testimonials
Easy to schedule, friendly service, great work
Excellent professional timely customer service!
Appointments are easy to schedule
The people are friendly and very helpful
I was in and out in an hour.
Available and friendly communication. Service times are reasonable and effective.
Quality service and communication
Marc Franko was very knowledgeable and helpful in our search for a used car!
Personal friendly and helpful
Quick and courteous !
David in the service department did all he could to accommodate my scheduling needs and make sure my vehicle needs were met. Top notch service. I will continue to visit DF going forward.
Excellent “PR” skills… “Confident” educated in “Product Knowledge”… “Polite” regardless of the “outcome”👍👍
Service department staff was very nice and told me exactly what they were working on.
On time
Ms Catarina was the most knowledgeable person about any model GMC you will ever meet. True care for what she does and it shows. - HS
Salesperson, Ransom, was great to deal with along with the entire process was overall very good. The timing at the end to get the final paperwork done took a little long but it was near the end of the day.
I am a 15-year customer. I thoroughly enjoy working with everyone at the location. I will say that my service advisor the last two visits has been a little less than stellar unfortunately. Normally though I always have good experiences and Dawn has always made sure everything is taken care of. Eric (GM) has always been super nice as well
Your staff was very friendly and my appointment was on time and very efficient.
Clear communication of the issues during inspection.
Very dependable
Good service
Staff is very friendly and attentive. Answer every question and do not pressure recommend services!
This is the second vehicle purchased with Catarina. Very helpful and not pushy. I truly believed that she gave me the best deal possible. I like the ease of getting a number and it didn’t take all day!
My experience there has been excellent
The staff are all very nice and professional
My go to person is Katerina she always goes above and beyond to find me that perfect vehicle
I have been going to Don Franklin for many years now
Ransom was very pleasant, knowledgeable and friendly. Made purchasing a vehicle a pleasant experience. Also Catarina was very helpful and pkeasant
The Service and courtesy
My husband and I have purchased several vehicles both personal and commercial vehicles for our business from Don Franklins for probably over 25 yrs now. All my adult kids also purchase their vehicles from there as well. We all have had superior service and will be life long customers. Eddie Thompson is the best! We appreciate all the time he has went out of his way to find what we are looking for and has helped us throughout the process. Eric has been super kind too and helpful as well as Gary Gentry in the Somerset branch.
We wish y’all the best on the new remodel! May God continue to bless this dealership.
They are GM products
Great experience with Don Franklin 10/10…highly recommended them!
Great at finding issues that others have not and getting them fixed in a timely manner. Super please with Kaci’s communication and great customer service.