Customer Testimonials
Everyone was good and to the point
We were very pleased with the service that was provided by everyone at the service center .
It's has been a good experience with my vehicle and the service sense purchase. I get updates on service maintenance so I don't have to try to remember. Service staff always welcoming and lobby area inviting.
Once i found out my part was in they got me in quickly and got the job done quickly.
Easy and friendly service!
Good truck, myGM is a nice touch, Ben Rollins is an outstanding sales person
Great! Excellent
Very nice and communicative.
Service Department has been very helpful in repairing my vehicle.
The experience was relatively smooth and easy to work with the personnel. They were very helpful with much less pressure than we have experienced before.
This place is awesome. The vehicles are exactly what they are described as. Very transparent. I recommend anyone to shop here.
The employees in the service department were very friendly and accommodating. They made me feel welcome and willing to help.
The work is done well
I was having a problem with my vehicle the morning of my appointment it wouldn't start I called and talked to them and they told me that I could come on in once I got it started turns out I needed a new battery. I like Don Franklin and would recommend to everybody.
Honest and attentive sales person with a helpful attitude.
High quality vehicles.
Always friendly and clean atmosphere. Always good at notifying me of upcoming appointments.
Very professional
Nice to have fast and friendly service at each of my 5,000 mile service visits thus far on my new Silverado! And this in turn correlates with the peace of mind I have with Don Franklin's Lifetime Powertain Warranty.
Friendly and helpful and takes time to ensure you understand the paper work you are processing.
Courtesy and expertise.
the process was seamless, vehicle was clean and in good condition. my sales associate, catarina, was outstanding and worked with me every step of the way. i had nothing less than an absolutely amazing experience!
Fair price. Quick service. Don’t try to upswell every transaction
Great customer service and trusthworthy.
These folks are super nice. Willing to help you out.
great service.
The whole experience was a pleasure. From your outstanding, friendly, helpful salesman to the inviting atmosphere at your showroom and lot.
Great salesman very helpful. Like the extra warranty unlimited mileage from you guys but Iwas told I had to have the oil changed at a D Franklin shop couldn’t go to a GM dealer if caught out of state. I go to a Florida 6 months a yr. And travel out west. Kinda silly rule to me not practical for travel. First name removed’t mind doing that when here at all. The other is not thought thru. Otherwise everything was great
great team
I liked how the saleman did his job and didn't push for stuff we didnt need
Great product. My family has 4 Encore SUVs. The service department has always taken care of us great!!!