Customer Testimonials
Working with Ben has probably been the most relaxing and easiest buying experience I've had in 30 years. He was knowledgeable pleasant, and the part I enjoyed most that almost all dealers do is he didn't make me wait for an answer. Other dealers you ask say they will get back to you. Not Ben, he would tell me he'd get back to me and he would. I'd buy a car from him again and will be looking for him when I'm ready again. Great experience!
Good people even thru remodeling
Great timely service. Friendlyvemployeesd
Our problem was handled quickly and efficiently. Dave was very nice to deal with.
I did not like that I had an issue that needed to be addressed quickly and the initial response I got was no appointments were available until November. She did connect me with a service rep who said to bring it in and they would fit it in the next week. I brought it in Friday and they had it fixed Monday afternoon. So maybe for non routine service calls should go to service rep to expedite.
Marc Franco did a great job
I've always felt like I was treated with respect, as a customer. Other companies have treated me like a dumb broad......told me stuff I needed that I know I didn't.
Not every woman has changed over an original motor on a 1948 Willy's Jeepster to a 327 Chevy. Total overhaul on engine, transmission and rear end. I used to know my vehicle maintenance needs.
Courteous staff. Took on my problem as an individual case and did their best to solve my problem.
Really Love my GMC Canyon 2024 my Dream Truck. Don Franklin Auto gave me a great deal Thanks so much Right now I am out 😺 near The Daniel Boone national Forest so unbelievably beautiful. I highly appreciate and recommend Don Franklin Auto God Bless Thanks 🙏👍.
Services are very good and employees are friendly and very helpful
Very friendly and helpful
I like your personnel. They are warm, welcoming and helpful.
Convient, fast service, very professional and very nice
People to deal with.
Personable service
Ease of scheduling , and wait time during appointment is not long. Customer service is friendly and very helpful.
Another great truck buying experience. Steve Johnson has made my business truck needs a breeze. This will make my 14th truck purchase from him and his team. They sure are the best in Central Kentucky!!! Will be back for the next one.
Discount coupons
It is easy to get an appointment. They are very informative of what tgey have done and efficient at it.
Products are good. Service is top notch.
You have taken great care of us. You are very sufficient and accommodating.
My don't have a cosigner or money down
I think you have a clean and friendly servlce
Don Franklin is my go to for Vehicle service and purchasing of vehicles. I have built a relationship and trust with Don Franklin. My 3 children also use Don Franklin. Jennifer Belcher is sales has always been awesome to work with.
fast, friendly
Excellent service and products.
The customer service and follow up. I deal with David Collins and he has always been kind and helpful.
Very professional service. Everyone is so kind and respectful every time!
Quick service and friendly service staff.
I love the way that my Buick rides and drive. I also like the way that you tell me exactly what my cars needs done and you do not try to make me do things that are unnecessary.
I just recommended someone that bought a Terrain.