Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 24, 2025 — Rated 10 out of 10 by A.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina was fantastic!
Report a concern   April 23, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

We have leased 6 vehicles at Don Franklin, Lexington. Four from the Nissan division and 2 from Buick. Our experience has been great every time from sales, to finance, to service. Wouldn't go anywhere else.
Report a concern   April 23, 2025 — Rated 10 out of 10 by Loretta Fugate Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly service

Report a concern   April 23, 2025 — Rated 9 out of 10 by Tammy Brown Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was very nice
Report a concern   April 23, 2025 — Rated 10 out of 10 by D.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast friendly service. Great communication.

Report a concern   April 23, 2025 — Rated 10 out of 10 by Stephanie Harlow Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Andre was very helpful and went way out of his way to help me get the SUV I wanted.
Report a concern   April 23, 2025 — Rated 10 out of 10 by David Rogers Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Marc is the best sales pro in the industry!
Report a concern   April 21, 2025 — Rated 10 out of 10 by Regina Dills Don Franklin Lexington GM Service Department
What do you like about our products and services?

Excellent customer service, comfortable waiting area and I always feel like my questions and concerns are listened to and explained.

Report a concern   April 18, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Cat was a great salesperson and great purchasing experience.

Report a concern   April 16, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Always great service

Report a concern   April 16, 2025 — Rated 10 out of 10 by Rex Hezlitt Don Franklin Lexington GM Service Department
What do you like about our products and services?

Representative took time to hear my needs and help me pick out the best tires for me.
Service was quick and friendly.

Report a concern   April 15, 2025 — Rated 10 out of 10 by B.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Buying experience couldn't be easier. Catarina is the best!
Report a concern   April 15, 2025 — Rated 10 out of 10 by K.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly,answered all our questions
Report a concern   April 14, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Nissan’s that I have had we’re dependable and nice cars. No reason to change. I’ve been driving Nissan’s since 2007.
Report a concern   April 14, 2025 — Rated 10 out of 10 by Allisa Thompson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I loved the friendly atmosphere and connection Ransom made for us. We will definitely make our next purchase there!

Report a concern   April 14, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy location. Friendly staff
Report a concern   April 14, 2025 — Rated 10 out of 10 by D.R.J. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very helpful

Report a concern   April 14, 2025 — Rated 10 out of 10 by D.R.J. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Everybody is very helpful.

Report a concern   April 12, 2025 — Rated 10 out of 10 by A.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service

Report a concern   April 9, 2025 — Rated 10 out of 10 by L.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

My visit was very pleasant and I feel that my needs were met.
Report a concern   April 8, 2025 — Rated 10 out of 10 by Carlos Gutierrez Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very good service fat service I like that thank you so much for your service👍👍👍👍
Report a concern   April 8, 2025 — Rated 10 out of 10 by B.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like to drive and get away from Louisville plus the service people are nice.
Report a concern   April 6, 2025 — Rated 10 out of 10 by R.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina Kirby has great product knowledge
Report a concern   April 6, 2025 — Rated 10 out of 10 by H.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service was great and staff were, like always, friendly. It took less than an hour to complete the scheduled work.

Report a concern   April 5, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very fast and friendly service!
Report a concern   April 2, 2025 — Rated 10 out of 10 by R.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Convenient location. Quick service. Nice lounge.

Report a concern   April 2, 2025 — Rated 10 out of 10 by Rechelle White Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service and being honest to the customer because in the past years, I have had bad service with other car dealerships
Report a concern   April 1, 2025 — Rated 10 out of 10 by Katrina Price Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Buick vehicles are so substantial & drive like a luxury expensive vehicle! My Buick Enclave is a safe, sturdy & modern equipped vehicle. This is my 3rd Enclave & I know I’m going enjoy it for many years to come. The sales personnel were dynamic!
Report a concern   April 1, 2025 — Rated 10 out of 10 by Z.T. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I like how helpful the team was. And how easy the process was.
Report a concern   April 1, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very happy with the Yukon. Bryan was very knowledgeable on all the vehicles.


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