Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   January 14, 2025 — Rated 10 out of 10 by Dillon Wilson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Always friendly employees, great people to work with, very fast, easy, and efficient.

Report a concern   January 14, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   January 10, 2025 — Rated 10 out of 10 by John Noble Don Franklin Lexington GM Service Department
What do you like about our products and services?

Acted as if they actually cared. Seemed to want to make sure I was pleased. They were exceptionally friendly and courteous.

Report a concern   January 10, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very professional

Report a concern   January 10, 2025 — Rated 10 out of 10 by G.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The customer care and service,

Report a concern   January 7, 2025 — Rated 10 out of 10 by Whitley Arnett Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like the fast and accurate service
Report a concern   January 6, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service for my first visit

Report a concern   January 3, 2025 — Rated 10 out of 10 by C.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very awesome customer service! Quick and efficient service!
Report a concern   January 3, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I just love my Buicks, great quiet vehicles and extremely stylish!
Report a concern   January 1, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone is communicative and friendly!

Report a concern   December 31, 2024 — Rated 10 out of 10 by C.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

They are nice people and the service is quick and they don't try to sell you extras.
Report a concern   December 31, 2024 — Rated 9 out of 10 by A.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Follow up!

Report a concern   December 31, 2024 — Rated 10 out of 10 by A.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Kaci was awesome to work with. Very thorough. Super quick turnaround time.

Report a concern   December 31, 2024 — Rated 10 out of 10 by L.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast Friendly Service
Report a concern   December 30, 2024 — Rated 10 out of 10 by R.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ethan and the team there are great!
Report a concern   December 23, 2024 — Rated 10 out of 10 by Christopher Johnson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great customer service! I hope to buy all my vehicles from Don Franklin.

Report a concern   December 23, 2024 — Rated 10 out of 10 by Barbara Atwood Don Franklin Lexington GM Service Department
What do you like about our products and services?

Got a next day appointment for service. Was in and out in an hour. Very helpful, courteous staff addressed my questions and concerns.
Report a concern   December 23, 2024 — Rated 10 out of 10 by Michael Wilson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Andre was awesome and very knowledgeable and helpful
Report a concern   December 22, 2024 — Rated 10 out of 10 by Derwin Blair Don Franklin Lexington GM Service Department
What do you like about our products and services?

Staff was kind and very informative on the issue at hand.
Report a concern   December 22, 2024 — Rated 10 out of 10 by C.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service department staff is absolutely phenomenal!! Dawn, Dave. Everyone

Report a concern   December 20, 2024 — Rated 10 out of 10 by Jacqueline Buck Don Franklin Lexington GM Service Department
What do you like about our products and services?

It's always a short visit with you guys to get any service done to my vehicle

Report a concern   December 19, 2024 — Rated 10 out of 10 by Evelyn Riddle Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great at keeping me informed

Report a concern   December 19, 2024 — Rated 10 out of 10 by Gerald Thomas Don Franklin Lexington GM Sales Department
What do you like about our products and services?

We had a great salesman, who was very knowledgeable and a pleasure to work with. The finance department was also very knowledgeable and a pleasant to work with overall everyone were nice and very helpful throughout the process.
Report a concern   December 19, 2024 — Rated 10 out of 10 by Todd Sternberg Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great Service Department very professional and very helpful 👍. The Gentleman Man who runs the service department David Collins very professional and useable He took note and addressed any service issues I thought I with the new GMC Canyon. Everything thing worked out perfectly. I highly appreciate and recommend Don Franklin Auto. Thanks so much for my Dream Truck 🚛 God bless 🙏

Report a concern   December 19, 2024 — Rated 9 out of 10 by C.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very friendly bunch to work with.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Ronald Fey Don Franklin Lexington GM Sales Department
What do you like about our products and services?

GMC products and service

Report a concern   December 18, 2024 — Rated 10 out of 10 by Grace Bailey Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Jesse was awesome to work with! I had never bought a vehicle before and she made the process so easy and smooth! The prices at Don Franklin cannot be beat. We did a lot of car shopping at different dealerships and ended up making the drive- and we are so happy we did!
Report a concern   December 18, 2024 — Rated 10 out of 10 by A.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick response and Quick Service

Report a concern   December 14, 2024 — Rated 10 out of 10 by James Monroe Don Franklin Lexington GM Service Department
What do you like about our products and services?

Dawn was great.

Report a concern   December 14, 2024 — Rated 10 out of 10 by B.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service is provided by great technicians.


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