Customer Testimonials

The service was excellent and they had what I needed. Very clean and well-organized store.

Excellent repair staff!

Tyson and Adam are top notch mechanics who provide nothing short of sterling service. Their attention to detail, honesty and integrity is worthy of mention.

Great service. Very helpful with questions I had. Friendly

That service was incredible just like last time I came in!!

Friendly customer service and great work!

I brought my mtb bike in for some minor issues. I thought I had a problem with the rear shock / shock pump. I am sorry I forgot his name, one of the Jason's ??
Anyway, he took 10 minutes to explain more about shocks - damper, rebound, sag and even had me sit on the bike to make sure they were setup correctly.

I love riding more than reading about shocks so the advice (and service) I received was invaluable!

Clarity about what needed to be done and completing service quicker than expected

Very friendly. Please stop stressing you employees with these constant surveys.

Very helpful! Great service- Also help to visit the store in January vs May. Great service!

The staff at the Eagan store are always friendly and helpful. Our go to store when we need bicycle products or service.

Helpful, knowledgeable advice to someone who is not an expert bicycle person. (Some places are actually condescending.). Good job on the repair. Did what was needed but not more

Super friendly and knowledgeable employees!

Cool shop. Nice to meet you guys.

depth of knowledge, enjoyable banter, quality of products on hand.

The sales, and service staff are always amazing and do their best to explain everything so that even a complete novice has an understanding.

Every service I have had done, has been completed to a level above and beyond what I expected.

Excellent service! Knowledgeable staff! Great selection!

You guys are on the few “customer focused” shops left.

The service employees are the best at the Eagan shop. I would not consider going elsewhere.

Quality products. Luke was great in guiding us through styles and sizes. Upon arrival all team members were wonderful in walking through product, answering questions and offering options to enhance the riding experience.

I was informed about the fanatics program and saved money on the tires I purchased. They also confirmed the tire size works for my bike

A very friendly team and a fun place to shop!

Helpful

The staff are always very helpful and friendly. The service has been very good. I had two of my bikes tuned up there this spring, and they did an excellent job!

Knowledgeable staff and you carry products that you stand behind.

You work with your customers one on one. You schedule work and meet the target date or beat it.

They know what they are doing!

Quick excellent service.

Friendly, knowledgeable and extremely helpful associates!

Friendly staff who know what they are taking about.