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Customer Testimonials
Staff was very helpful to be sure that I got the right fit for my new cycling shoes.
just purchased a new bike from you. Staff was very helpful in helping me find the right bike for me.
Phenomenal customer service
All of it
Everyone was great!
Great selection!
Very friendly and professional service
Quick, friendly, knowledgeable.
Freewheel has consistently been a “go-to” local bike shop for me. They have great inventory, and the team loves bikes. They are well informed to help me make decisions and are very welcoming. I’ve bought a number of bikes at Freewheel (n+1), and continually browsing for something new. My last trip in, I picked up a Wahoo Smart Trainer to start my Zwift journey, and while I didn’t know much about how everything worked together, I was quickly educated about how to get set up.
Google bike shop Eagan
You have the best staff ever!
Great advice and service!
I like the fact that they recognized that my bike was heavier than the manufacture recommended use. So they encourage me to purchase the appropriate product so that I wasn't disappointed later.
Good mechanical work and plenty of bikes on the racks at any given time.
It’s more customer service that brings me back in!
Staff was very courteous, informative, and professional. Bought a Trek Checkpoint gravel bike. Very happy with the ordering process and checkout on pickup.
This Eagan location is local to me. I have been here a few times and the customer service is top notch! I purchased a drink bottle holder that was a good price. Pick up was super easy. It was cheaper than Amazon and local.
Friendly and knowledgeable people.
Great products and even better service.
Best source of local cycling knowledge in the twin cities.
Great service and knowledgeable employees. Whether getting a bike serviced or buying a new bike or just coming in to buy supplies, they treat me with respect.
Friendly service, Tyson knows what he is talking about and is a good listener and gives good feedback and ideas & suggestions. Am treated very well and very fair.
Great customer service and great knowledge about product
Everything! Friendly and helpful staff! Great products! One of my favorite places!
Always super helpful, did a great job repairing my husband’s bike.
great customer service
Expertise and friendliness of staff are excellent. I appreciate the option to bring back bike shoes if they don’t fit right within 30 days. Also like that Freewheel is local and has been here a long time delivering quality service.
Friendly, informed customer service every time. High quality products, fair prices, and THE BEST bike mechanics!
Very nice gentleman working there when I picked up my products yesterday.

Staff is very friendly and extremely knowledgeable!