Customer Testimonials

Fast service. Very competent staff.

Staff was knowledgeable and able to provide good advice on purchase.

Good service, good bike selection. Friendly staff

Everyone is so kind and helpful. I won't ever go anywhere else.

Knowledgeable staff and good selection of parts and accessories.

Customer service!

The behinds of bike staff cary I need it for the futures
Thank you!!

I ride a Trex FX3. It is very reliable and a real joy for me to ride. I have been very happy with the service I've had performed, keeping the bike in top shape. The employees I've delt with have always been polite, knowledgeable and most helpful. I've relied on their knowledge in purchasing a number of products. I've been happy with everything that's been recommended.

I've been nothing but happy with my purchase of an E-bike. Everyone at the store have been so helpful everytime we have been in and answered all of my questions. Great customer service. I would highly recommend them to everyone I know !!

When you didn’t have the rear view mirror that I wanted you special ordered one for me and made sure to have the right contact info to call me when it came in. Great service

Excellent & timely service!!

I have always been treated well and both the Bloomington store and Eagan store have been very responsive and helpful

Knowledgeable, competent, friendly staff. Decent array of products of the manufacturers carried.

The guys at Freewheel gave me great info as I choose my bike and love my Trek Checkpoint!

We feel the staff did a great job helping us select our bikes and set us up to be able to haul them on an appropriate bike rack.

Staff is great. Took time to answer questions, ask my opinion.

Very friendly and knowledgeable about bikes

Tyson and Jason at the EP store. They really know there stuff and helped me with a frame problem.

Tyson has the best Fox cable guide fixing bolts. Really top notch.

Service was great!

Came in to get a flat tire fixed. Fast, Friendly service. Felt price was reasonable.

Everyone is always very helpful and courteous

Well stocked store. Employees have experience with the products.
Appreciate the Fanatic membership. Nice to get a deal on product.

Friendly knowledgeable staff.

I ordered a bike rack on-line and it was available the earliest at the Eagan store. They emailed me with updates so I would know when I could pick it up. The salesperson (Corey O, I think) at the store was extremely helpful and showed me how to set it up and use it. He also helped me with some questions about a bike I am interested in test riding and buying. Very good experience overall and would highly recommend.

Friendly knowledgeable staff.

Fair prices, 1uakury products.

I brought my bike in for a crash inspection. My bike fell off my bike rack while driving. The staff made sure my bike was once again safe to ride again and had it back to me in a timely manner.

Great product select and customer service. Love Trek brand

Knowledgeable staff and great turn around on service

Top notch service! Service solutions that aren’t sales orientated and very knowledgeable help! Been a customer for a long time and will continue to take my bikes there!