Customer Testimonials

Quality bikes

Knowledgeable staff that know their
Products and customers.

The staff, all very helpful.

Always help me get the parts i need

The whole group at freewheel Eagan are always super helpful and get my bikes fixed and adjusted in a timely manner. i will always keep coming back to either get tune ups or purchase new products!

Everything was awesome! All good

Honest and helpful

You had what I was looking for, your team answered my questions and created an enjoyable experience, overall.

Sales people are always attentive and helpful on giving information about the products they carry and those on the market.

Great staff that was very helpful

Great bike people - knowledgeable, friendly and prompt. I’ve been coming here for years and will continue to do so. Excellent product selection and service.

Excellent customer service. My questions are always answered. When I need help, I get it from a friendly person!

I've always gotten great service at Freewheel. I will always go there first for all my bike repair and maintenance needs.

very friendly and helpful staff, good products good bike, honest communication.

Everyone was friendly and helped us with anything we needed. They answered all of our questions thoroughly and let us know of any information we may need or want. I would definitely purchase from there again.

Quick turnaround on bike maintenance

Hi. I've had a few bikes in for service and just picked up a new Salsa fat bike - great service and selection. Really glad Freewheel moved into NE Eagan.

The Freewheel Fanatics club is fantastic!

Excellent service and very knowledgeable. Came in very annoyed at my service at Erik’s and was pleasantly surprised!

Super friendly and knowledgeable staff. Best mechanics in town

Great service and staff

Excellent service for my beloved but aging racing bike.

Great selection and delivery. They let me try my bike outside to make sure I’d like it before I bought it

Great customer service from Blake Last name removed

Good selection of bike items - helpful & friendly staff

Prompt greeting, personalized service, even recommended a lower cost service that met my needs

Freewheel offers friendly, instant service on small matters! The store is also well staffed, so I almost never have to wait for service!

The service technician was very responsive to my needs. He quickly solved my issue. That does not always happen on a bike repair.

Fast and curtious

The staff (especially the management) are good listeners and problem solvers that give multiple options if possible. I've had some unusual situations occur and felt confident that solutions provided by the shop were the best way to solve the problem(s) on the backside of the issue.