Customer Testimonials

Amazing customer service

Very knowledgeable and friendly staff plus a nice variety of items. Always able to find what fits our requirements best!

Friendly, knowledgeable staff

The staff at the Eagan MN store were very helpful. I went to several different stores looking for a Trek e bike and ended up choosing this store based on how great the staff was.

Fast, friendly service. We had our bikes back from being serviced the next day.

Trek is a solid brand and I like Giro. Longtime Erik's/Specialized devote tired of the steady decline in product quality and increase in store snobbery. You won't have difficulty winning my business... my next step is the inner-city ma and pa Bianchi shop. Yish

Very helpful and friendly

The young man who helped me was great! Friendly, not pushy.

The help I got to find what I needed was terrific!

Aiden did a great job of explaining differences in ebikes and was very patient with test rides and answering questions.

I found myself an excellent trek bike here. The associate's we're very helpful and knowledgeable in helping me find a correct size, fit, and style for how and where I plan on riding my bike. I also upgraded a few accessories to better suit me. Better Quality peddles and seat. I'm overjoyed with my purchase. Thank you guys for your assistance in helping me make a great choice:)

The service is awesome. People there are friendly and knowledgeable about bikes and accessories. You always have answers to our various biking questions. We like Freewheel Eagan and have recommended it to others.

Great senior mechanics, knowledgeable staff

Good selection and help

Products are great, the service from the young man that helped us was awful. But I did see others there that seemed to have personalities. It would have been a much more enjoyable experience if I worked with one of them.

Very kind and helpful. Showed me a bunch of options and what would work best for me and my bike.

Good Service. Knowledgeable staff.

Very helpful staff, great selection of bikes and other equipment.

Very knowledgeable and helpful

Good

Love the product lines and I really appreciate the customer service…everyone is so friendly

I like the Trek bikes and the customer service was excellent and they were very friendly and helpful!

Great service and took the time to help show my son his new features on his mtb

Up front no bs

Explanations and work done on time or early.

Very friendly and helpful staff!

Quick turn around. Knowledgeable service.

Very fast service and always dine correctly

Well stocked. Knowledgeable staff ready and willing to assist, even with small issue that isn’t going to result in a new bike sale.

The staff was very helpful in solving my problems and they seemed very interested in listening to me.