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Customer Testimonials
Jamie was fantastic! He helped me understand what my options were in picking out a fat tire. He spent time getting to know what I hoped to do with the bike, how I was likely to use it, and made sure that I was going to get something that I’d be happy with. I got my first ride in today and look forward to many more rides. Thank you!
The guys were great in offering tips and things to watch out for when I picked up a brake bleed kit.
Friendly, helpful, and knowledgeable staff! Fast service! Very easy visit!
The PEOPLE are so nice!
So friendly, informative, helpful, and excited!
Good information from staff. Friendly staff
Service and skill set
Great, inexpensive service on a challenging bike!
Friendly and knowledgeable team! Great products on the shelves
They had everything I was going there for, and the service was swift and friendly!
Everyone was super friendly and when they learned I was trying to get started winter biking, they shared tips and tricks. Super supportive team!
Excellent service as always
I received excellent service and recommendations on parts from Andrew!
Knowledgeable and helpful staff
Multiple shops with shared information about inventory across the system.
Knowledgeable friendly customer service!
Your staff is extremely helpful in getting me the right gear!
Ya’ll are way cool, helpful and sometimes funny
I have been to many shops around the Minneapolis/Richfield area for service. At other shops, I bring the bike in, they evaluate in 10-15 minutes, then I have to take the bike home and return to a specific date for service (Erik’s). This is a huge hassle. So I decided to try Freewheel.
For my Freewheel appointment, the bike was evaluated, checkin, serviced in about 24 hours, total. Really fast. This may be due to the time of year, but it was refreshing experience.
Really good experience.
They were able to ship a product that was at another store over night!! Very fast and convenient, especially during the Christmas season!
I like the speed of the service, they did not waste my time
Personalized attention and product selection.
Great service!
Knowledgeable staff makes good recommendations
Great advice and never overselling me!
Personalized, knowledgeable service and advice.
I always receive FAST, friendly and helpful service at Richfield Freewheel. Staff provides solid recommendations for parts and service. Thank you!!
Staff were helpful and friendly. He directed me to the Mt bike shorts I wanted, let me know if the discount and rang my purchase up quickly. He wished me well as I left.
awesome service, great crew
Great service, and timely. Staff is very knowledgeable, always glad to help and a nice group of guys.