- Phone: 6128667540
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Customer Testimonials
Tom helped me make my decision which was made up when I got there. I had been looking for a bike for awhile and when I saw this one and the fit and the price I said yes.
This bike shop has a knowledgeable staff that is willing to listen, evaluate and discuss my bike questions. My most recent bike concern was diagnosed as a crack in my carbon fiber frame. The staff contacted the bike manufacturer and took care of all the details necessary to correct the damage. I could not be happier with the great service I have received at this shop over the last three years.
You guys killed it. Seriously impressed by all the communication as well as a bang up job on the bike. Thanks again!
While I was in the store, the staff were very busy but they were still taking the time to give excellent service to everyone.
Excellent service and products! Very helpful and personal staff. Thank you!
The people at the Richfield Freewheel are why I go there. They ride as much as I do, and know how to get the most performance from my bike for what I am doing. I pass 4 or 5 bike shops on my way from Lakeville just to receive the service I have come to expect at the Richfield Freewheel bike. I won’t take my bikes, or buy anything from anywhere else.
fast, friendly service and quality parts
Wonderful, attentive service!
Great service and people. Quick turnaround on getting the bike ready to go upon purchase. They were busy at the time we arrived but they did a nice job of managing the crowd.
Nice variety of products, knowledgeable and helpful staff, friendly greeting when I arrive.
Awesome service and staff
Friendly and knowledgeable staff and quality service. I will be back and encourage others to shop and use repair service as well.
I have bought three bikes at Freewheel and have been satisfied with the service, communication, and product each time. My bikes range from a simple mountain bike for a teenager to a serious commuter bike that logs 70 miles a week to an electric cruiser bike. Each transaction has been seamless. Each repair has been handled skillfully.
Quality staff with solid knowledge and great recommendations
Service
Andrew and team were very dedicated on fixing my Sram Red etap and even got a warranty claim to replace the front derailer.
Ben was very helpful
Service was great
Tom at the Richfield Freewheel was a great salesperson. Very helpful
great knowledge and understanding.
Acknowledged me even though I had to wait and very friendly and helpful :) didn’t feel talked down to either, which is a common experience as a woman in bike shops!
Incredibly Knowledgeable, welcoming, adequate amount of staff!
They were very helpful and time efficient in fixing my flat tire.
Everyone is friendly and helpful.
Helpful staff!!
They are awesome!
The staff is so helpful and treat you like you're the only customer in the shop giving undivided attention. I like your bikes and pedal one and always get good service on my Trek.
Super knowledgable staff. Had a great interaction by phone with Andrew from the Richfield location. He found the part I needed (white cable housing - in stock) and recommended the higher-level option - a Dura Ace kit. Installed it, really nice stuff. I appreciate having VERY knowledgable staff.
Great job fixing my bike! Good quality service and friendly staff!
The staff there is friendly, knowledgeable, and patient. They've worked to resolve my bike issues in the most efficient way possible. I've had other mechanics try to upsell me on an entire wheel when I just needed a bearing cone.