Freewheel Bike Richfield
6824 Penn Ave S
Richfield
MN 55423
United States

Customer Testimonials

Report a concern   April 8, 2023 — Rated 10 out of 10 by P.F. Freewheel Bike Richfield
What do you like about our products and services?

Service has been exceptional: friendly, attentive, competent. I've had a triky problem with my bike that has been hard to figure out and so, to fix. I have felt that the staff take seriously my concern and seem determied to help me. That feels good.

Report a concern   April 8, 2023 — Rated 10 out of 10 by V.F. Freewheel Bike Richfield
What do you like about our products and services?

Great customer service.

Report a concern   March 30, 2023 — Rated 10 out of 10 by B.A.K.D. Freewheel Bike Richfield
What do you like about our products and services?

Knowledgeable staff. Very helpful!

Report a concern   March 29, 2023 — Rated 10 out of 10 by D.M. Freewheel Bike Richfield
What do you like about our products and services?

Had everything I needed to go with my new bike. Staff was very knowledgeable and was able to make recommendations without hesitation. Overall a great experience!!

Report a concern   March 28, 2023 — Rated 10 out of 10 by T.K. Freewheel Bike Richfield
What do you like about our products and services?

The staff knows their stuff!

Report a concern   March 27, 2023 — Rated 10 out of 10 by J.P. Freewheel Bike Richfield
What do you like about our products and services?

Best service guys
Excellent!

Report a concern   March 27, 2023 — Rated 10 out of 10 by P.F. Freewheel Bike Richfield
What do you like about our products and services?

Fulfilled all first level tune ups on time. Flawless tuneup and clean up of bike for the new season

Report a concern   March 26, 2023 — Rated 10 out of 10 by B.L. Freewheel Bike Richfield
What do you like about our products and services?

Work completed on time and on budget.

Report a concern   March 25, 2023 — Rated 10 out of 10 by M.P. Freewheel Bike Richfield
What do you like about our products and services?

Excellent staff and mechanics. Friendly, knowledgeable, economical!! Love this store.

Report a concern   March 25, 2023 — Rated 10 out of 10 by K.H. Freewheel Bike Richfield
What do you like about our products and services?

The People at your stores

Report a concern   March 25, 2023 — Rated 10 out of 10 by B.M. Freewheel Bike Richfield
What do you like about our products and services?

Really friendly and communicative about the process around shipping bikes!

Report a concern   March 23, 2023 — Rated 10 out of 10 by P.V. Freewheel Bike Richfield
What do you like about our products and services?

The guys were unbelievable in helping me make the right selection and answering all my questions. Very knowledgeable team with daily practical experience in cycling. Andrew was extremely helpful.

Report a concern   March 22, 2023 — Rated 10 out of 10 by I.H. Freewheel Bike Richfield
What do you like about our products and services?

Friendly salesmen with an awesome attitude about riding bikes!

Report a concern   March 21, 2023 — Rated 9 out of 10 by T.S. Freewheel Bike Richfield
What do you like about our products and services?

The staff are very knowledgeable, friendly and helpful.

Report a concern   March 21, 2023 — Rated 10 out of 10 by J.G. Freewheel Bike Richfield
What do you like about our products and services?

Knowledgable, helpful staff. Reliable service.

Report a concern   March 18, 2023 — Rated 10 out of 10 by H.H. Freewheel Bike Richfield
What do you like about our products and services?

Andrew and company are always helpful. They listen to my needs and suggest the appropriate product or fix while being very professional and funny!

Report a concern   March 18, 2023 — Rated 10 out of 10 by B.P. Freewheel Bike Richfield
What do you like about our products and services?

The employees are very knowledgeable, friendly and helpful. I’ve always had excellent service at this location both with parts and repair. They’ve helped me out with repairs on my Velomobiles that a lot of shops probably wouldn’t touch, repairs that I didn’t have the right tools for, and have always gotten the work done quickly and perfectly.

Report a concern   March 17, 2023 — Rated 9 out of 10 by B.K. Freewheel Bike Richfield
What do you like about our products and services?

Very helpful staff!

Report a concern   March 16, 2023 — Rated 10 out of 10 by G.C. Freewheel Bike Richfield
What do you like about our products and services?

I decided to bring my bike in at the last minute for a quick tune and checkup before heading out of town for a mountain biking adventure. My interaction was primarily with Tom Lais but all the staff there were extremely helpful and knowledgeable. I especially appreciated the willingness to take on this task with the need for a quick turnaround and their genuine concern that my bike be checked out to help ensure that I would have a safe experience. Great work everyone. I will definitely be back for all my biking needs.
Thanks again
First name removed

Report a concern   March 13, 2023 — Rated 10 out of 10 by D.G. Freewheel Bike Richfield
What do you like about our products and services?

I have had great support from everyone, in particular Tom, who is always busy with customers, but makes room to counsel and resolve my concerns.

I’ve already sent two friends to get e-bikes and they have been very happy with their bikes, and even happier to get to ride with me!!

Report a concern   March 11, 2023 — Rated 10 out of 10 by H.R. Freewheel Bike Richfield
What do you like about our products and services?

Very good job

Report a concern   March 7, 2023 — Rated 10 out of 10 by R.B. Freewheel Bike Richfield
What do you like about our products and services?

Tom was very helpful with the purchase of a mtn bike for my son!

Report a concern   March 7, 2023 — Rated 10 out of 10 by A.S. Freewheel Bike Richfield
What do you like about our products and services?

Team was very friendly and helpful.

Report a concern   March 7, 2023 — Rated 10 out of 10 by M.K. Freewheel Bike Richfield
What do you like about our products and services?

friendly, knowledgeable, good inventory

Report a concern   March 6, 2023 — Rated 10 out of 10 by D.C. Freewheel Bike Richfield
What do you like about our products and services?

Very knowledgable salesman, to whom I readily connected. Quality products and streamlined service. Store seems both dependable and reliable.

Report a concern   March 6, 2023 — Rated 10 out of 10 by J.H. Freewheel Bike Richfield
What do you like about our products and services?

Excellent service and knowledgeable.

Report a concern   March 5, 2023 — Rated 10 out of 10 by C.O. Freewheel Bike Richfield
What do you like about our products and services?

Owner, Kevin Ishaug provided me knowledgeable, friendly, helpful service in setting me up with my first fat bike - a Trek Farley 9.6. I was very comfortable with his deep experience and commitment to customer service and bicycling in general. Thanks much. I love the bike. Got home and put on 20 miles through the snow. Very pleased. Trying to get my wife to buy one now.

Report a concern   March 3, 2023 — Rated 10 out of 10 by A.C. Freewheel Bike Richfield
What do you like about our products and services?

Great team that was helpful

Report a concern   March 3, 2023 — Rated 10 out of 10 by D.W. Freewheel Bike Richfield
What do you like about our products and services?

Very cheerful and helpful staff

Report a concern   February 28, 2023 — Rated 10 out of 10 by A.C. Freewheel Bike Richfield
What do you like about our products and services?

Excellent products and customer service
I came in for a bike handle bar replacement and I was blown away at the quality of the service. Great maintenance prices/packages and helpful to any questions I had.


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