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Customer Testimonials
good service and knowledgeable staff
Helpful staff
Skilled mechanics. Friendly, expert service.
Very efficient, friendly service
people working were friendly and knowledgeable.
Friendly staff. Know their stuff.
Very friendly and professional service; the mechanics here are top-notch and really know their stuff. With the West Bank location now closed, I will trust the folks at Richfield with caring for my Waterford ..
The staff is always very helpful which keeps me coming back.
They went above and beyond in getting my touring bike ready for a trip. Excellent group of people and great service!!
Andrew was very helpful getting any issues with my new bike ironed out. I highly recommend Freewheel bike in Richfield.
Always spot on with my service needs and recommendations.
The folks at Richfield FreeWheel really know their stuff and their wait times are consistently better than other shops closer to me, so always worth the extra drive. Consistency with staffing too, so I usually see the same employee time and time so I trust them. I have never had pressure sales either which turns me away quickly.
Fantastic, helpful staff!
Good products
Knowledgeable sales / service people
You carry great bikes and accessories, and your employees are knowledgeable, courteous and helpful.
The sales team was very knowledge and friendly
All staff at Penn Av are very pleasant and knowledgeable.I am especially pleased with Andrew Chaffe.I have been an enthusiast level rider for 28 years and experienced many of the noteworthy shops in the metro.Andrew is value added force multiplier,hoping you appreciate him.
They’re the best. So friendly and helpful.
Good people and local services
Great knowledge folks no matter what store you visit!
good communication, good mechanics
My fat bike journey began in 2016 with ye ole Surly Necromancer from MidTown and has continued on.
The service is impeccable and trustworthy.
When I get the budget I want to upgrade my wife and my old road bikes with Trek Checkpoint Carbon.
Someday!
Many thanks
The Freewheel staff were very friendly and helpful! Highly recommended!
good job of keeping me informed as parts were needed during repairs.
Very attentive!
I actually did recommend my family shop here because of the friendly and knowledgeable staff. So far they've had everything I needed in stock too!
Thanks guys!
John
The bike is a dream and the staff is wonderful.
Fast and accurate
The guy were awesome ! Very fast service! It was a simple service, they took my bike back and got me rolling in 15 minutes. They were also helpful with a few questions i had about my fat tire bike.
Very knowledgeable and down to earth sales team.