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Customer Testimonials
I needed a freewheel tool and the Riverside store didn't have it so I drove down to Richfield. Everyone was nice, helpful, etc. And answered some mechanical questions. It's a nice store, not as big as Riverside but cozy and friendly.
Very helpful, seemed to want me back riding on the road. Great place!
Speed, let me make an appointment and keep my bike until the appointment date. This is very helpful when appointments are more than a week out!!
Fast service turnaround times with great communication on options to resolve mechanical issues. I value the knowledge of the sales and service team members.
This is my favorite Twin Cities bike shop. All the locations I've been to have an experienced & knowledgeable staff. Good opinions, good advice & prompt service.
I like having a local shop I can swing into for parts and advice.
Friendly service.
Everyone was friendly and knowledgeable.
Great people, great service. The wealth of knowledge in the store is so reassuring.
Professional friendly knowledge
Great service.
Better prices for good products
great service - great team
Great help, variety of options
Excellent sales staff and bikes
great service and knowledge
Fast service and getting things done right on the first pass.
Absolutely incredible staff, very knowledgeable. They deserve more days off and more bevvies. Dan is the best mechanic in the biz!
Good selection of quality brands. Helpful and knowledgeable salespeople.
Friendly helpful staff.
Small business service
Very much appreciate the help you provided with adjusting my derailleur when i really needed it (no lengthy wait for an appointment). Thank you!
Staff is very knowledgeable and friendly. I had my 4 year old Trek hybrid bike in for a tuneup and all was great, and was delivered on time. Thanks!
As always, the service is great and the staff is friendly.
The whole crew at the Richfield location go above and beyond in assisting with bike sales and service.
My salesmen were very helpful in finding the size bike I needed and explaining the features of the ebike and bike hitch I purchased.
Major shout out to Mathew !!!!
Jamie really took the time to answer my questions - and I had a lot of them!
😀
Availability of Trek - Bontrager products. Location is down the road from where I live. Thanks for coming through for me these past four years.
Your store consistently has the best customer service of any of the Freewheel bike stores I've been to. This isn't the closest to my house, but I enjoy interacting with your store for service/parts so I'll keep coming back.