Customer Testimonials

Bought 2 Trek Verve 2’s this spring and love them. Bought a new bike rack for hitch and the help (Jamie) was wonderful.

Knowledgeable and friendly stafff

Great customer service from real bicycle enthusiasts.

Friendly prompt service.

Fast service and very reasonable prices with smiles

Thank you for all your help and expert advice!

Staff & Trek

Your team was super helpful!

I have found what I needed at Freewheel. I like shopping at a local store vs. Amazon. I really appreciate how the people who work there take the time to help every time I’ve shown up.

Good communication. Helpful in loadinng bike . Quick service

The staff is always so helpful and takes great care with repairs and maintenance.

Personal service given during sa busy Sunday afternoon. There was minimum staff but they still fit me in, thus saving my Labor Day Bike ride plans.

Will definitely recommends!

Francis Runchey
Phone number removed

Always nice, friendly and helpful staff. Repairs and adjustments done while I wait. Will be using them again for my next bike purchase.

Andrew and team have an incredible depth of knowledge and expertise with fixing bikes. They have saved me from myself and the mess I have made through my lack of bicycle mechanical skills. Your service has always been fast and reasonably priced. Give them all a raise!

Helpful staff. Loved having the bike rack I purchased already built and they helped put on my vehicle.

Service guy was extremely knowledgeable about bikes, costs, and practicalities of repairing an old bike versus buying a new one. Surprisingly, the recommendation was to repair rather than replace. Advice was clear and concise; accurate estimate was given. Work was done exactly as specified. Very pleased with entire process.

My bike was in for a tune-up. Once again, I was very pleased with the service I received. I bought my e-bike from Freewheel in 2020 and it rides like new again.

Matt was great and to the point-good dude!

Amazing service!!!! Very knowledgeable!! So nice!!

I've been to your shop twice so far and both times you care about what you sell as much as making money and that is a rare thing.. your shop is well stocked and your employees know exactly what someone needs without trying to push extra merchandise on them.

Friendly honest and helpful staff!

Andrew is the most knowledgeable, helpful dude in the game!

Expertise and value

Customer service here is always exceptional

Your staff were very helpful and helped solve my service issue.

We were greeted promptly as soon as we entered the store even though it was busy. My bike needed new tires and they were really helpful in getting the repair done right away in time for me to be able to go on my planned biking trip. I will being going back for all my biking needs in the future.

The gentleman that helped me out sought out a solution to our chain replacement.

Our chain brand was not in stock and he remembered that a different brand was compatible and used that instead of having us come back.

Great service by Dan on a wheelset true-up!

Good fast informative customer service.

Thanks for reasonable, prompt service.