- Phone: 6128667540
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Customer Testimonials
The team is incredibly helpful. They are attentive and took care of me right away. I love the community feel of the bike shop.
Good service and products
Service was prompt and courteous.
Great staff that is always incredibly helpful and full of information!
Excellent service.
As always, great customer service provided by a very knowledgeable staff
Awesome Service - Thanks!!
Always very helpful staff. Great local bike store. Highly recommended!
First name removed and Jaime are great! They are very knowledgeable, helpful and not pushy. I will try to get all of my bike needs met at their shop from now on.
I brought my MTB in for service in the fall. The manager saw that my kuat rack was a bit too small for my bike’s wheelbase and asked if I knew kuat now made extenders for that rack and even told me the story of why kuat was making them. Purchased one now to get ready for spring. Happy with how freewheel helped me solve a problem I hadn’t even asked for help with since I thought the solution was going to be a very expensive new rack. I always tell people that ask me anything about bikes to go to Freewheel and they’ll help you out in the best way.
Prompt service, no appointment. Reasonable price.
Andrew once again goes above and beyond helping out. Always amazing customer service!
Dan does great work.
Timely service
Friendly knowledgeable service
Every time I go into Freewheel I feel very well taken care of. Particularly by the older man at the Penn Ave location. Freewheel shipped, assembled, and tuned up a custom built Cobra for us and the process was so easy. I will absolutely refer any twin city cyclists looking for a cycling shop home to Freewheel.
This semi-independent bike shop has knowledgable staff and a moderate stock of parts.
I have used this shop many times and I will return. Perfect is the enemy of the good.
Bruce Parker
Your knowledgeable and friendly staff at Richfield is your best “product/service”. Their passion for what they do comes through very clearly.
Andrew rocks!
Andrew is always amazing and very helpful!
Invariably great customer service from engaging, enthusiastic staff.
The salesman was super nice and very knowledgeable.
Great people, excellent knowledge, great service!
Love the new Trek bike i purchased and additional information I received.
Friendly, knowledgable staff who are willing to spend time making sure to answer questions in detail. Excellent prices too.
Jamie always does a great job explaining what to do with my bike. He got both of my bikes ready to go—here’s hoping we get some warm weather soon!
Timely, knowledgeable service; friendly staff
Professional, knowledgeable and friendly staff.
We have been going to Freewheel for about four years, and we are very satisfied with the product, the customer service, and the convenience. The employees are always friendly and helpful beyond our expectations. We had a tune-up on our bikes recently and the streets were wet and slushy. We were able to keep our bikes at the shop for a week as the roads cleared up, we brought our bikes home, and they stayed clean. The employees also washed our bikes during the tune-up, and this made us very happy as well.
Can't say enough good things about Freewheel Bike Shop. We have gone to the shop in Richfield and the one in Eden Prairie.
You sell good product lines and with all your store locations you have plenty of choices. Plus you hire very friendly, knowledgeable salespeople such as Andrew at your Richfield location. Thank you!