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Customer Testimonials
Nice staff. Had what I needed. Thanks
Helpful staff at Richfield
Each time I’ve visited Freewheel, I’ve gotten excellent advice & service. The staff at Freewheel tells it to me straight - they’re not out to sell me parts, services or products that I don’t need. I really appreciate that trustworthiness and spot-on advice!!
Awesome service with super friendly and helpful staff!
My first order with Freewheel Bike. Minnesota is my favorite place to ride. The Mesabi Trail is next.
Great service. Thanks. I will be back.
John H.
Yooperland, MI
Really great customer service.
Great work!
The staff is so helpful and tries to save you money if you don't need something. Also will take the bike back and fix a squeak until it is definitely gone. Best place I have gone for service.
Work done well and delivered on time.
Very knowledgeable and down to earth sales team.
good service and knowledgeable staff
Helpful staff
Skilled mechanics. Friendly, expert service.
Very efficient, friendly service
people working were friendly and knowledgeable.
Friendly staff. Know their stuff.
Very friendly and professional service; the mechanics here are top-notch and really know their stuff. With the West Bank location now closed, I will trust the folks at Richfield with caring for my Waterford ..
The staff is always very helpful which keeps me coming back.
They went above and beyond in getting my touring bike ready for a trip. Excellent group of people and great service!!
Andrew was very helpful getting any issues with my new bike ironed out. I highly recommend Freewheel bike in Richfield.
Always spot on with my service needs and recommendations.
The folks at Richfield FreeWheel really know their stuff and their wait times are consistently better than other shops closer to me, so always worth the extra drive. Consistency with staffing too, so I usually see the same employee time and time so I trust them. I have never had pressure sales either which turns me away quickly.
Fantastic, helpful staff!
Good products
Knowledgeable sales / service people
You carry great bikes and accessories, and your employees are knowledgeable, courteous and helpful.
The sales team was very knowledge and friendly
All staff at Penn Av are very pleasant and knowledgeable.I am especially pleased with Andrew Chaffe.I have been an enthusiast level rider for 28 years and experienced many of the noteworthy shops in the metro.Andrew is value added force multiplier,hoping you appreciate him.
They’re the best. So friendly and helpful.
Good people and local services
I appreciate working with Andrew and staff at Freewheel Richfield ; their knowledge and experience help with customers’ decision making.