Customer Testimonials
Knowledgeable, very friendly and helpful.
I was not aware that you had changed to winter hours Saturday. I got to the store at 5:05 and the closed sign was posted,The staff saw me in the parking lot, opened up again and I was able to get what I needed and save a trip back on Sunday.
Always great service!
I have always received excellent service from Mike Davis at Freewheel in Woodbury. I went looking for a trainer stand, he showed me the options and went over the advantages of each. I have bought 4 bicycles from there, and will certainly go there first and check with Mike Davis if I decide to buy another one.
Service is top notch
Responsiveness from sales team over the phone and their enthusiasm to help resolve all questions with my online order.
Great friendly service. Very good bike repair!
Customer service is personable and courteous. Website is easy to navigate and the sorting and filters work well. Timely communication on order status. First time buying with them and would do it again!
Good and fast
Good vibe in the shop. The staff is friendly and helpful!
Very friendly and helpful staff. Great bike selection and fair prices.
High quality customer service. Attentive, knowledgeable, responsive, friendly, fast.
the Technicians were very helpful and assisted me in making the repair and maintenance decisions on my bike. Service was timely.
All my questions were answered and I felt I was given all of the information I needed to make an intelligent purpose.
Great customer service
They are good
Each time I've been there as a customer they were courteous and straight to the point
very professional service
Friendly helpful sales people
Mike did a great job in getting my bike repaired and back on the road in short order. Called to provide updates and verify how I wanted to proceed with different options.
I always appreciate your sales and service people.
Staff are very responsive and knowledgeable to needs when calling or entering the Woodbury store.
We came in to look for a mountain bike for my 11 year old grandson. The Trek Marlin 5 was recommended ... my grandson is really happy and same am I. Thank you!
Good selection of Bontrager and non-Bontrager products for functionality and price points. Staff are helpful (without being pushy) on determining the pros and cons of a product with respect to a customer's needs. Timely follow-ups on questions.
Brendan was very knowledgeable and patient , and I liked the way he related to my 11 year old grandson. I purchase my Trek at Freewheel in Woodbury a year ago.
My grandson LOVES his new Trek birthday present!!
Prompt and reliable service.
I love my new townie bike. Rode 20 miles yesterday. Thank you so much for getting it to me so I still have time to ride this fall.
Troy provided very effective service for my road bike. Thank you so much!
Great Company, Service is outstanding - each employee is very knowledgeable in every aspect of what it takes to get you on to the most comfortable bike.
Tech was friendly and knowledgeable
The service was great!! My bike was completed before the promised date. Im impressed.