Customer Testimonials
prompt, good value
Honestly, This was the best service I’ve had in a long time. I believe the guy who helped me was Paul F. - at the Woodbury location. I got a Kuat bike rack and he helped me with finding a compatible lock. It was the display model so there were a few loose bolts that he tightened up for me. He even helped me save a little cash by signing me up for the fanatics club. Fantastic service and I’ll try to always go to Freewheel now instead of being lazy and buying anything via Amazon.
Your rep was really good and gave good recommendations.
Easy to work with. Helpful. Made sure everything was set up for me on my new ride.
Good service and friendly/knowledgeable employees!
Need a bike tube placed on the 4th. Walked and was out in 15-20. Awesome customer service
Excellent mechanic, great trek bikes
Sales and service people in Woodbury store always nice and helpful. Always had great experience at all the Freewheel stores.
Great service guys
The service guys are great and caring.
Staff are friendly, helpful and knowledgeable.
Personalized service!!!
awesome product . Thank you for all the great help
Always great service, team members are very helpful and knowledgeable.
Good service
Service is top notch!
Never been to the Woodbury store. I go to the Minneapolis store on 6th St. Always get good service!
Fast, fair, competent service.
Came in for service and they were quick, inexpensive, and friendly.
Quick turnaround time on a tire repair
I got there early (12 noon) on a Sunday to have a flat fixed. I was gone 20 minutes later. Thank you!
Everyone I’ve spoken with is knowledgeable and friendly!!!
The selection of products you have in stock
SO fast and efficient!
We felt that the people working there were very knowledge and we also received such quick service.
We did appreciate the safety precautions that are being done during this pandemic at your store.
Mike is my mechanic - he is your guy at the Woodbury store. No one else touches my bike. Always glad to see him and I hope he stays there. First name removed Drager.
Mike (head mechanic, don't know his last name), is AMAZING. So knowledgeable, friendly and helpful. He is the main reason I keep coming to Freewheel.
I would like to send out a specific job well done "every time" to Mike in the Woodbury location. He is one of the primary reasons I continue do all my business here. He is super knowledgeable and finds practical and even more important, timely solutions to help me get back on the road asap. Plus he is just a really nice guy.
Name removed
convenient to my locale
Good price and they put my bike together in one day, just in time for my vacation. I am very happy with my new bike.