Customer Testimonials
Great team at Freewheel. They always go above and beyond to keep customers happy!!
Pleasant, no pressure salespeople.
excellent service very helpful when I was in a pinch for a fix.
Brent. Was great! Answered all questions and worked hard to get me the bike I wanted at a time it is hard to do so!
Staff at West Bank is awesome.
The service department is very helpful.
always great service
I took a chance to arrive at your shop half an hour before closing. Needed derailleur adjustment, and Mike took care of me in fine, efficient fashion. Glad it was simple fix, and appreciate your proximity and help.
I like the Trek brand and I like how you represent this. Your staff has been kind and helpful. I had some technical questions and your shop staff went above and beyond to help. I appreciate this.
Thank You!
I love Freewheel. Every location I've gone to is consistently professional and friendly and helpful.
Excellent customer service and support. Very satisfied repeat customer!
Very friendly staff.
Mechanic explained bike problem and didn't try to over sell, fixed what needed fixen and made recommendations on future needs.
I really like working with Mike Davis. He is super knowledgeable and easy to work with.
I had a hard time finding a specific saddle bag at other local bike shops. Freewheel had a whole row of the specific bag I was looking for! I then placed an online order for a few things. It turns out one item was not available. I got a phone call a few minutes after placing my online order from an employee at the Woodbury shop who helped figure out a solution for the order. The items shipped very quickly! I would definitely recommend freewheel to friends, family, and strangers and i will be back for any other cycle supplies I need. New customer for life right here!
They are very knowledgeable and always very helpful and have outstanding Customer Service! They really know what they are talking about! Highly recommend them!
Great customer service
Customer service and the quickness of getting my bike repaired
Great bikes, great service. Couldn't ask for more.
Great customer service
Friendly, Knowledgeable, helpful customer service
Needed to have 2 new tires & tubes mounted on my bike. The guys took care of it in just a matter of minutes. Couldn't have been happier. Very reasonable price as well.
Thanks again
Although not much choices at this time, maybe due to the present pandemic. Staff are very helpful and very accommodating. I will definitely come back and recommend you to friends.
Courteous service. Good selection of inventory compared to other shops.
I was able to preorder parts from Brian. And then stop by and get them installed while I waited. My total time in the actual store was less than 15 minutes!
I live 35 minutes away, so it was great to not make two trips.
Friendly service.
Red carpet customer service, no pressure to buy something more or different than what I was looking for.
Good range of prices
Great customer service!
Friendly staff, good service and reasonably priced.
Attentive to customer satisfaction and needs. Good product selection though maybe a little heavy on the Bontrager brand.