Customer Testimonials
I think you have good quality products, but most of all very knowledgeable staff!!! I can always feel good about recommendations 😀
Staff was very helpful. Appreciate the guidance provided
The staff is really attentive and is always helpful. The mechanics are the best.
Quick, responsive, helpful staff.
Staff member greeted our family at the door moments from when we arrived in the entryway. He was very happy to help us and to show us bikes for the interested teenager.
He gave us space to chat by ourselves and he came back as soon as we asked for additional help and answered questions regarding the bikes we inquired about. He had obvious knowledge of the gear systems included with said bikes and he easily explained the differences in brake systems and how they have been updated.
When we decided to purchase there was no pressure and he was so nice to explain the additional discount for day of purchase on accessories. He then got the bike inspected and ready for us to get out the door.
*We had to bring the bike back for a few adjustments to the gear system a couple days after purchasing and even though it was a busy weekend they worked the bike in right away so that our daughter could enjoy biking the same day. I wasn't even aware of this bikestore before doing a google search. I'm very happy to have discovered Freewheel and we will certainly be back.
Fantastic service and friendly staff. Thank you!
Found the rack and clip on adapter that I have been waiting for, since April!
Excellent service!
Super helpful
Nice customer service
Service was professional and quick (tire repair).
Troy helped us...and he was incredible. Polite, professional, and finished our service while we waited. Give him a raise!
Quality products and knowledgeable / helpful staff
Friendly, helpful service
Speedy delivery
Great value
We will be back
Good and quick service
Your customer service is AWESOME!!!
Good selection. Very friendly and helpful service. Woodbury location is a great place for a test ride.
Professional, helpful, and expedient service.
Quite a variety and no pressure comfortable shopping. Staff good about social distance protocol. Knowledgeable staff we had purchased 2 20 in kids bikes form a big box store , however one of the bikes seized up. Took both back and tried freewheel , you had both a girl and boy 20 inch at 30.00 more than big box and a much better, lighter bike. Not over priced so we bought one of each. Pleased overall with freewheel!
Fast service
Good quality
Excellent customer service and COVID-19 precautions!
Very friendly staff! Wish there were more bikes available but what can you do with covid.
My daughter likes the new bicycle very much .
Great service and speedy. Will shop again at the Woodbury location!
Brian and Mike are really helpful. They know me and my bikes.
Knowledgeable staff. Quality merchandise. Non pushy sales staff
Friendly and very helpful
Staff was knowledgeable
Knowledgeable people, great stock