Customer Testimonials
The customer service was excellent!
Are able to do emergency repairs on the spot without a prior appointment.
Fast friendly knowledgeable service at a great price. Thanks !
Friendly and helpful people
Good value. The sales team was knowledgeable and patient. They were very helpful with my technical questions. But, what impressed me the most was their kindness and their respect shown to a gentleman with special needs. A quality staff.
Always have what I need with knowledgeable and friendly staff that care that I’m there!
You have what I need for cycling and are near by. I am treated well by the staff.
The service guys were able to help me immediately so I could leave on a weekend bike trip.
Everyone is very friendly and helpful.
Mike D is the best mechanic / service advisor in Twin Cities!
Mike is very personable and accommodating - Woodbury store
My wife and I have purchased products and services from Penn Cycle in Woodbury (now Freewheel) since it opened. We have always found the personnel to be helpful, knowledgeable and friendly. The selection of bikes and accessories is great, and prices are fair. The repair and maintenance services are also excellent.
What more is there to say about a bike shop, except "please keep on keepin' on!".
I had 3 bikes that needed to be serviced. The technician did a great job of describing what would be done for each bike, in detail, and the work was done quickly. I was given choices whenever there were alternative parts or services. The staff was very friendly and professional.
Service and attentiveness. Felt listened to by Corey
I really liked the guys at Penn, so hoping the service and culture continues at Freewheel.
Everyone friendly and extremely helpful!
The Trek Domane bike is awesome.
The people at Freewheel were helpful and fair during the buying process and have been helpful since.
Mike rules!
The good selection of products in various price ranges. And that the staff are helpful in talking about the features available and what each price point gets you. I never feel like I’m being pressured to buy something more expensive than what I need, I feel informed to make the best decision for my needs.
Great service. Freindly, responsive
Very nice and helpful employees!
New product options....
Quality products and knowledgeable staff.
Good to talk to Brian at the Woodbury store and hear the story of the Freewheel purchase of Penn Cycle. I signed up for and like the rewards program / discount. Always good to talk to Mike and hear his energy and passion for the biking biz. Name removed
Got what I needed really quick and notified me as soon as it was in. Nice job guys!
Convenient location and friendly knowledgeable staff
Mike the bike guy for his customer service. Penn Cycle has been my go to cycle shop in Woodbury. I hope Freewheel can keep up the great customer service this cycle shop has provided in the past.
Great shop!
Quality people and products.
Ordered my part while I was standing there. Great service,very friendly and helpful.