Customer Testimonials
I like how quickly you are able to get a product ready for pickup. It certainly exceeded my expectations. Your staff is wonderful as well. Very welcoming and warm. Please keep up the fantastic work!
Knowledgeable people with prompt service
Nice Store , Quality products. Knowledgeable employees! Seem to always have what i need in stock!
Good selection of helmets and socks to use my discount on.
Friendly thoughtful service.
Thoughtful service, helpful with decisions. Really nice employees!
The people behind the counter--helpful and friendly and willing to show how things work and answer questions.
Excellent service, FreeWheel monthly online specials, etc!
Steven Tharalson. He did an awesome job!
Mike has worked on my Ice trike 3 times and have always been totally satisfied with his work and his follow up on status.
I typically do not like dealing with people that work in local bike shops due to the judgment that you get when you talk about the bike you currently own (I have a Schwinn Axum DP that for me stated on mtn biking that I built up over the past year). That said, since I spent 3k on a bike everyone at your shop seems to respect you. Funny how that works.
Immediate tube change. Thanks!
You carry multiple types of the same product, so for example, if one type of shoe didn't fit, you had another type that might.
Good knowledge of bikes for our Grandkids. Excellent communications when the ordered bike came in. Thanks
Very knowledgeable and helpful
Awesome staffs!
Very friendly and knowledgeable staff!
When Freewheel resumes classes, I’d like to learn how to maintain an awesome head of hair like Paul.
I like the high quality of products, the remarkable knowledge of those products by the staff and the excellent customer service. Every time I come in, everyone is always friendly and extremely helpful, being willing to take time with a biking novice (me) to answer all my questions. It’s that customer service that keeps me coming back and recommend your store.
Great product selection and helpful sales people!
Amazing service
The people are very friendly and knowledgeable! If there is something they don’t have just ask and they will get it for you
Troy was very helpful diagnosing and addressing the issues at hand, promptly. Showed me what was wrong instead of just charging me
everyone in the shop is genuinely helpful and kind. I can't recommend these folks more. 10 out of 10 will always go there.
Good selection and helpful staff
We learned a lot in the process, Paul was friendly and informative, and made sure that we found the right things for us without pressure. A great experience overall.
Easy, friendly ahopping
We showed up to look at a bike, not knowing that it was 5mins until closing. The staff patiently and willingly stayed late to show my wife and I a bike we were interested in.
It was fast and efficient. They fixed my flat in nothing flat.
Great service, knowledgeable and quick turnaround!