Customer Testimonials
Knowledgeable and courteous staff; and good products at reasonable prices.
I brought in my older Trek 8.5 DS for a tune-up and to replace a broken spoke. The work got done when promised and done correctly. Good job!
The man working at the counter was really kind, friendly and helpful.
immediate service and reasonable labor rate
good service
Good selection available to review.
awesome on the spot service. very helpful and informative staff
Service team are the best mechanics - both super capable and super friendly. A rare combination!
Very helpful. I was able to find just the right bike rack in time for our family's vacation. Thank you!
The sales person Lee was very knowledgeable and got me sized for a bike, and actually had a used bike that he was able to make some adjustments to, recommend a handlebars them riser, and the bike worked out beautifully for me.Stevan the mechanic, tuned up the bike and went through it, installed the new handlebar risers stem and shifter and brake cables, got everything all adjust it and it works beautifully.
Always very helpful and informative.
Very much appreciated the help with my niece’s bike!
My salesman showed me 2 different options for rim tape. He spent time to show me the differences on something that cost less than $5.00. The customer service is why I keep coming back.
Friendly, collaborative and straight forward. Great bike shop
Good quality, clean shop, knowledgeable staff.
Fast service
Service was timely and affordable. The staff were knowledgeable and genuine. Will be back for any bike service needs!
Excellent Customer Service
Great staff and service
Knowledgeable
Comparable and favorable pricing
They generally have what I need.
I had just purchased a new "used" bike and wanted it checked over to make sure nothing needed to be done on it. I brought it in and they looked at it right away for no charge. I did end up purchasing a seat and couple other items that I needed and same day installation as well as fitting me for the bike. I still also have my other bike which I purchased several years ago with with them and it's still a keeper as well.
Super knowledgeable and friendly repair staff
The salesman, I'm sorry I forgot his name!, was extremely friendly, knowledgeable and helpful. I feel he went above and beyond to make sure I was happy.
I like Todd in repair at Woodbury. Very helpful.
I appreciated the availability of products.
Excited for my new bike!
Great selection of accesories friendly great service ! Thanks !
The people at Freewheel are always so friendly and helpful and make me want to come back. Love my LBS.
Helpful, nice, knowledgeable
Always lots of staff available and bike service had always been quick.