Customer Testimonials
Very friendly and knowledgeable staff!
When Freewheel resumes classes, I’d like to learn how to maintain an awesome head of hair like Paul.
I like the high quality of products, the remarkable knowledge of those products by the staff and the excellent customer service. Every time I come in, everyone is always friendly and extremely helpful, being willing to take time with a biking novice (me) to answer all my questions. It’s that customer service that keeps me coming back and recommend your store.
Great product selection and helpful sales people!
Amazing service
The people are very friendly and knowledgeable! If there is something they don’t have just ask and they will get it for you
Troy was very helpful diagnosing and addressing the issues at hand, promptly. Showed me what was wrong instead of just charging me
everyone in the shop is genuinely helpful and kind. I can't recommend these folks more. 10 out of 10 will always go there.
Good selection and helpful staff
We learned a lot in the process, Paul was friendly and informative, and made sure that we found the right things for us without pressure. A great experience overall.
Easy, friendly ahopping
We showed up to look at a bike, not knowing that it was 5mins until closing. The staff patiently and willingly stayed late to show my wife and I a bike we were interested in.
It was fast and efficient. They fixed my flat in nothing flat.
Good service and advice. Mike was able to answer all of my questions and adapt my bike to my needs.
Your product was exactly what I wanted. Your service was great
Good customer focus
They were extremely accommodating, need a last minute minor truing and they got to it right away! Couldn't be happier, I have had extraordinary experiences with any location of Freewheel.
Totally customer focused. Quite impressed given the current bike situation.
Friendly, professional — great service.
Nice shop. The staff were all very good. Paul was great and very helpful in assisting me with my purchase. Thanks much.
The Woodbury Crew is FANTASTIC!
Also, Thanks for having the foresight to stock the locking stem spacer for the knockblock I needed to complete my stem swap.
Customer service was incredible and they were very quick, efficient and relatable.
Very helpful staff. Easy buying experience.
Knowledge people and loyalty club is a great deal.
Great customer service. Appreciate working with helpful, knowledgeable people. Thank you.
Super courteous people. Not like at Erik's. And the tuneup has my bike better than new.
Friendly, knowledgeable staff
It's always been honest feedback and good work.
Quality products and friendly service.
Wide variety and in stock.
Awesome staffs!