Customer Testimonials
Your service technician was very helpful and knowledgeable! Will recommended!
Selection, coop concept
Good service and respectful interactions from store employees. I was at the Woodbury location. Mike is great, offered great advice on changing out my chainring for a long self supported tour I am planning.
Encouraging and engaging employees-love those guys!
Great people work here! The service guys are super helpful and take the time to explain things.
Love how knowledgable and professional the staff is.
Competent staff, always helpful and very knowledgeable about everything bicycle related. Willing to go the extra mile when solving problems or helping make dreams come true!
Great service, friendly, informative, good follow through.
The team at Woodbury Freewheel is awesome!
your sales people and techs are very helpful, personable and professional.
The tech was great, quality work, friendly demeanor.
Was looking for one Accessory and was showed and explained how they work and what they do. Also explained exchange policy.
The staff has a great balance of being knowledgeable but not pushy. They are good at explaining the products you offer but at the same time not pushy on buying. The staff has a passion for biking and not selling which is why I continue to go back!
First rate attentive customer service! A positive experience. My bike was serviced sooner than I expected! Thank you to Mike who took the time to explain what parts and services were recommended for my bike. Mike has serviced our bikes multiple times in the past. I appreciate his trustworthy partnership in the care of our bikes! Thank you!
Quick service, reasonably priced, conveniently located, friendly employees, good selection of products.
Staff were super helpful!!!!
Staff was very friendly and helpful both in the selection of my new bike and patience in ordering parts for upgrades.
Brought 4 bikes in for tune up. Didn't oversell/charge was very informative. Always get a good vibe from this group . Bikes and proper maintenance are not cheap, so feel good about trusting them.
TROY was fantastic----figured out a way to squeeze my 'tune up' into his schedule, AND actually got it done 1-2 days early. GREAT attitude -- and when I picked up the bike, both Troy (and I think Mike--tall dude), gave me all kinds of trail suggestions/advice. My wife and I are customers for life---and we'll refer EVERYone we know to yer shop. THANKs for making us feel like we're your most important customer. CHEERs !!! First name removed and Heather
Excellent service!
EXCELLENT SERVICE AND PRODUCT KNOWLEDGE. COMPETITIVE PRICES
Friendly and good customer service.
Bike works great!
Amazing mechanics! I ride with POWER, and they get me back on the trail as soon as possible every time. They are the only ones I trust maintaining my bike!
I came in with a question about my spokes and the employee did a thorough check of my bike and recommended a spike wrench. Very good service!
I got my road bike back and it the ride is so smooth. I was very impressed. Your mechanics have always done excellent, prompt, reasonable work on my bikes-even sometimes above and beyond what one could reasonably expect.
I will not go anywhere else. I highly recommend your shop.
Bob Last name removed
I had pre-ordered a fat tire bike from Freewheel Woodbury which they would have had to ship to Albuquerque. They very cooperatively accepted my request. With delayed shipments going on, it wasn't known when that would actually happen. By total luck I found a used fat tire bike in Albuquerque for sale. Freewheel Woodbury very pleasantly refunded my deposit. Thanks.
Great customer help
The timely manner that repairs are completed and the friendliness of the staff.
Mike was extremely knowledgeable. He was common sensed and understood what I was asking. He knew more about something as simple as peddles then I will ever know.