Customer Testimonials
Great service, very helpful advise, helped with accessories after purchase. Only negative is that the bike inventory was very low but probably would have picked the bike we chose even if there were other options available. This is the second bike purchased at this store for my (now) 13 year old grandson and am happy with the products and very happy with the assistance and service.
easy in, easy out, had what I needed
Friendly and helpful staff.
The team’s great! Knowledgeable, accommodating, quick, and they also sell great products. They also provide nice feedback and, where applicable, options.
Friendly staff. Had the part in stock for my old bike.
Very friendly and helpful, knowledgeable. Fair orices
We have had great customer service and found products in stock whenever we have visited.
Happy to have special parts in stock.
Knowledgeable staff.
I like the place as there is no pressure from sale person and I can walk around looking for part that I need and I can ask for help at any time.
Their prices are fair and their employees are very nice and respectful
The Service from Mike and First name removed cannot be matched. Thank you for years of great service.
I am glad this store is in our neighborhood. Friendly service. Lots of good products. And most of all, good quick friendly service.
Very friendly staff! Our son loves his new bike. Thanks!
The employee i worked with was very helpfull and knowledgeable on the questions i had.
Salesperson knew where and what to find for us and got us taken care of quickly and on our way!
Any questions or concerns are addressed right away. Thank You Paul!!
Prompt and courteous people in Woodbury
Staff is friendly I’ve been with this group since taking over from PENN— good folks good service fair prices and very knowledgable techs.
Great
I was very impressed at the friendliness and expertise of the staff. As with most hobbies and sports it can be quite intimidating for for those starting out and not knowing much about anything. I'm terrible with names but the gentleman that assisted me was very knowledgeable and a great listener. He actively listen to my thoughts and needs and then steered me in the right direction. He even went so far to measure my foot for shoes and explained the process of how cycling shoes work and how they are incorporated into the pedal. He graciously offered to install the cleats on the new shoes and explained how to install the pedals and use the adjustment screw for the cleat release. He also took the liberty to sign me up for the Freewheel Fanatics in order to save me some extra money in the long run. This one amazing interaction has made me a loyal customer for life.
Nice product and it arrived quickly.
I love that they showed my son (and myself) exactly what the problem was, and then showed my son how to fix the problem so he could take care of the repair independently.
Good products, parts and 1st rate service.
The employees in Woodbury are good people and very helpful. It’s my go to store.
The fanatics club and excellent customer service
Thank you for the wonderful and knowledgeable service. It was very helpful!
Really appreciate Mike our service guy taking the time necessary to explain things ; either service we are having done or new products we might be interested in.
With all the employee changes he’s a constant that we appreciate!!
Great products! Excellent and knowledgeable service techs!
Fast. Good discount with the membership and coupons. Friendly and helpful staff.